You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Audax's avatar
Audax
Explorer | Level 3
12 months ago

Dropbox closes unexpectedly after updating to macOS Monterey

Hello, My Mac was updated to MacOS Monterey, and Dropbox does not open to synchronize my files. It starts, and after a few minutes, I get the message "Dropbox closed unexpectedly." I uninst...
desktop
Error Messages
Mac
sync
  • Megan's avatar
    Megan
    12 months ago

    Hi Audax, awesome, thanks for clarifying! 

     

    Would you mind following these steps, in order to perform an advanced re-install, please? 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Audax, awesome, thanks for clarifying! 

 

Would you mind following these steps, in order to perform an advanced re-install, please? 

Audax's avatar
Audax
Explorer | Level 3
12 months ago

The advanced re-install fixed the problema

 

Many many thanks Megan

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!