Dropbox was working fine on my MACs (high serria)
now they all say can't establish a secure conection. I have switched off my firewalll and Antivirus still get error.
I have now unistalle...
If you have any more questions, don’t hesitate to let us know and we’ll make sure to get back to you as soon as possible. In the mean time, have a wonderful day ahead! :sunglasses:
W7, 64bit, Home Premium. Updated to 57. 4.89.0, with off line installer, rebooted, restarted. still no sync "can't est. secure connection." Then stopped and restarted dropbox, no sync. Now what?
Initially, thank you for carrying out the steps you mention in order to troubleshoot on the matter.
In order to further investigate, I’d kindly recommend to continue this discussion via email. For this reason, I was able to locate you open request from my end, and I can see that it's under review by a specialized member of my team.
I’ve passed your comments along to them and as soon as they have more info on the matter, they will get back to you via email. Rest assured they will do their best to assist you. :slight_smile:
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I have switched off my firewalll and Antivirus still get error. \n \n I have now unistalle...","body@stringLength":"388","rawBody":"
Dropbox was working fine on my MACs (high serria)
\n
\n
now they all say can't establish a secure conection. I have switched off my firewalll and Antivirus still get error.
\n
\n
I have now unistalled dropbox dowloaded the lastest and it fails to install with a no internet connection error.
\n
\n
Any ideas?
\n
\n
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Hi,
I upgraded my dropbox to version 52.4.6 and changed the version of my anti-virus and changed my Plusnet DNS server.
Now all seems well.
Need all three as no one of the changes worked in itself. Tested on two MACs both High serria.
I upgraded my dropbox to version 52.4.6 and changed the version of my anti-virus and changed my Plusnet DNS server.
Now all seems well.
Need all three as no one of the changes worked in itself. Tested on two MACs both High serria.
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If the issue persists, can you provide us with a screenshot of the error so as to have a better understanding of the situation?
\n
\n
Thanks in advance! :upside_down:
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If so have you looked at https://www.dropbox.com/help/desktop-web/cant-establish-secure-connection ? ","author":{"__ref":"User:user:1972"},"isEscalated":null,"parent":{"__ref":"ForumReplyMessage:message:283681"}},"ForumReplyMessage:message:283684":{"__typename":"ForumReplyMessage","id":"message:283684","revisionNum":1,"uid":283684,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:283680"},"subject":"Re: Dropbox can't establish a secure connection.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:283684"},"body":"
Checked all those settings are correct. must be somthing else.
I have already checked with the Antivirus and my ISP both say its not them. :-(
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Checked all those settings are correct. must be somthing else.
I have already checked with the Antivirus and my ISP both say its not them. :-(
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ms25 we shall see. Sync has said they have no plans to stop supporting external drives. Also Sync just released a new update which reportedly offers much increased speed. I don't even care about integration with the OS as much as I care about support for external drives.
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A big issue for me is that most of my clients are Dropbox users with huge, unlimited accounts. They share folders which I add to my Dropbox to be synced locally. Sometimes those folders are huge. So it isn't just up to me to change services on my own machines... I'd need to convince some rather large corporations to do so as well.
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ms25 I hear you, and many of us are in the same boat. But until Dropbox tells us they have a solution, we are all on borrowed time.
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ms25 Honestly I would not believe or trust anything that comes out of Dropbox's mouth these days sadly. If I'm not mistaken the new and finished version of the new Dropbox was supposed to be out in April. Where are we now? June! This was also supposed to have been completed last November. Where are we now? June the following year.
Dropbox has considered this thread as \"closed\" but yet for some reason it's on 54 pages now is it? They seem to drop in very now and again to dispel something and then state that they're \"working on it\" and that it's in beta and nearly finished. We'll be getting this in April. Where are we again? Oh yeah, JUNE.
So this is my advice to anyone who has large amounts of data on an external drive and a small internal drive. Avoid Dropbox. Find someone else who will listen to you, help you and whose businesses practices enhance your business needs. This USED TO BE Dropbox but now they're just your usual money grabbing behemoth who don't listen to their customers, don't communicate with their customers and actually look down on their customers. I mean HOW DARE WE COMPLAIN about a product that is no longer fit for purpose. I mean we only PAID money for it.
Personally I am still in the process of moving my files. Sync DOT com is slower but comes with encryption and whilst I have seen that they have provided an update I am actually running on their beta because that has the SyncCloud feature that we have with Dropbox and need. I don't know if they've updated their beta as yet or if the latest build has that feature available as a full blooded feature now.
So the no. 1 rule is PROTECT YOUR BUSINESS. Don't get caught off guard and do whatever you need to do. There are plenty of options out there and you just need to find one that fits your needs. Maybe even move it all on to a NAS and run that as your own cloud.
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UKD Well said, and if Synology were a bit easier to use, I might go with that option, since Apple APIs are unlikely to affect it. Drives are steadily getting cheaper and my current NAS has plenty of space to accommodate my needs, with dual redundancy. Then I might use Dropbox simply to back up my private cloud instead of vice versa.
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ArthurPix Synology's Drive is now really simple. They've improved it so much vs what is what a couple of years ago. It's mega fast to sync and the only limitation is your own internet speed and capacity. Had I known how much they had improved all this and their simplicity in both setting it up and syncing across Synology NAS's I probably wouldn't have bothered with using a 3rd party company. I may decide next year to not even bother and use my own NAS's.
I have 2 x NAS's now. 1 sits under my desk in the UK and is a clone of my Dropbox which is about 27.9TB from 34.9TB capacity and for which part of it is now an archive system. And the 2nd one is a clone of what I have on sync DOT com and that is currently at about 2.46TB from 25.47TB. That one sits in a server room Singapore. The 1st NAS is maxed out with all the drive slots filled so that's limited but as it's an archive now it's fine. The 2nd one is a new 8-bay and I have 6-bays left so there should loads of capacity for the future.
I have been super paranoid and did get my dropbox hacked once before. That's why I have clones or if you wanna be IT about it, backups, of everything. You only lose your data once. I've also, due to the hack, gone a bit mental with all my passwords. Now they're at something like 24 mixed letters and characters and symbols.
The thing with NAS's though is if you don't know how to set it up properly or are limited in funds then NAS's can seem expensive vs cloud storage but when you add it up YoY the costs are actually very reasonable. Major downside is the self maintenance and management of them.
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If you have any more questions, don’t hesitate to let us know and we’ll make sure to get back to you as soon as possible. In the mean time, have a wonderful day ahead! :sunglasses:
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W7, 64bit, Home Premium. Updated to 57. 4.89.0, with off line installer, rebooted, restarted. still no sync \"can't est. secure connection.\" Then stopped and restarted dropbox, no sync. Now what?
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Initially, thank you for carrying out the steps you mention in order to troubleshoot on the matter.
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In order to further investigate, I’d kindly recommend to continue this discussion via email. For this reason, I was able to locate you open request from my end, and I can see that it's under review by a specialized member of my team.
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I’ve passed your comments along to them and as soon as they have more info on the matter, they will get back to you via email. Rest assured they will do their best to assist you. :slight_smile: