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Forum Discussion
Fuquan
3 years agoExplorer | Level 3
Dropbox application not installing on MacOS Ventura
Hi
I recently installed the new Mac OS Ventura on my Macbook pro. As soon as it was all set up, I was told I had to delete my dropbox app because it is corrupt. I, therefore, deleted it, went to th...
janak1
Explorer | Level 3
screenshots attached.
Megan
3 years agoDropbox Staff
Hey janak1, thanks for the error!
The error you are encountering is a temporary one and should be fixed by a simple restart of the Dropbox desktop app. Can you follow these steps?
-If Dropbox is still running:
-Stop Dropbox by clicking on the Dropbox icon in the menu bar.
-Click on your profile picture or initials.
-Click Quit.
To restart: Restart Dropbox by double-clicking on the Dropbox icon in the Application folder.
If the issue persists following the restart, please let me know and we can investigate further.
- janak13 years agoExplorer | Level 3
Hi Megan,
Still incurring the same issue. Restarted the app and the laptop - still the same error box
- Walter3 years agoDropbox Staff
Hey janak1, sorry to jump in, but since the issue persists, could you try an advanced reinstall and let us know how it goes?
- janak13 years agoExplorer | Level 3
Hi Walter,
I have uninstalled and reinstalled dropbox application many times. Still no luck. I'll try this coding with advance reinstall. let me see if it works. Currently I have installed the dropbox app. Let in reinstall and try this way.
- janak13 years agoExplorer | Level 3
it worked!!
thanks.
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