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Forum Discussion
Dropbox app crashes on iPad
De dropbox app op mijn ipad loopt regelmatig vast en dan kan ik niks meer. Alleen opnieuw opstarten, 1 document bewerken lukt dan, maar ander document benaderen wil niet meer.
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I just tried. Opening a Word document in the Dropbox app in Word, then back to Dropbox and then the screen is dead, not a single action is possible anymore.
Jay
Dropbox Staff
Dropbox StaffOkay, so the file opens in Word, and then when you return to Dropbox, the app doesn't work. Did you make any changes in the Word file or leave it as is?
Both, but curious is that I just tried and now Dropbox works porperly.
- Hannah
Thanks for letting us know, HarmSchreiber.
I'm happy to see that the issue seems to be resolved now.
If, however, it returns, please make sure to let us know.
Have a great weekend!
Dear All,
My dropbox folder in the Ipad FILE menu was working fine for couple months, but since the latest IpadOS Update, i have the freezing issue Again
Apple must really not like you to make this kind of bug happens.... It is really annoying
- Hannah
Hey JYM-971, sorry to see you're having this issue again.
Can you let us know which version of iPad OS you're using and which version of the Dropbox app?
Also, if you clear the cache on the Dropbox app, by tapping "account", then on the gear icon and then on "clear cache", does that help?
