You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Daniel K.13
3 years agoExplorer | Level 4
DB Passwords not working
hi, I have trouble with Dropbox Passwords these days, whenever I access it, I get a blank page.. is it currently not working? or is a paid feature now? I don't mind paying for Dropbox, if it...
- 3 years ago
Have you tried a reinstall?
https://help.dropbox.com/installs-integrations/desktop/download-dropbox-passwords
Are you using the full Dropbox app and not the one from the Microsoft Store?
tsquared2002
New member | Level 2
locked out of chrome extension that contains a new password that the extension created.
When I try opening the extension it states it will send the verification code.
I got one it in an email along with a box that ask if I signed in. When I select the box a new window opens and states I am verified.
I go to the extension manager and it states it needs to send a code again.
I am stuck in a loop. I still cannot access password extension
Megan
3 years agoDropbox Staff
Hi tsquared2002, I'd be happy to look into this for you!
Could you send me some screenshots (without disclosing any personal info) that describe, and show the behavior you mentioned?
Also, have you tried to clear your browser's cookies and cache at all or try another WiFi network or doing this via cellular data?
Let me know more!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!