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GargoyleAnt's avatar
GargoyleAnt
New member | Level 2
3 years ago

Couldn't Start Dropbox error message after updating the app

I keep getting this error when I try to open Dropbox after it updated. I have uninstalled and reinstalled several times. Removed the other devices using the app. I cannot figure out who to do this. T...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey GargoyleAnt, thanks for bringing this to our attention and sorry to see you're having trouble.

 

Can you try a more advanced reinstall of the Dropbox application, to see if that helps?

 

Let me know and we'll go from there.

  • GargoyleAnt's avatar
    GargoyleAnt
    New member | Level 2
    3 years ago

    Yes it didn't work either. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi GargoyleAnt, I just sent you an email!

       

      I'll be more than happy to continue troubleshooting with you there. Cheers!

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