Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

sfemet's avatar
sfemet
Helpful | Level 6
2 years ago
Solved

Connecting components after quitting DB

MacOS 12.6.9 Dropbox 186.4.6207 DB icon in menu bar constantly showing sync. Quit DB. Restarted DB, now icon is grey and shows "Connecting Components." I read through this post: https://www.drop...
desktop
Mac
  • sfemet's avatar
    sfemet
    2 years ago

    Thanks to a splendid article on wikihow, I completely removed all DropBox components.

    I left the DropBox folder in its default location (CloudStorage) and did a fresh install.

    It appears the problem has been resolved.

    https://www.wikihow.com/Uninstall-Dropbox-from-a-Mac

sfemet's avatar
sfemet
Helpful | Level 6
2 years ago

Thanks to a splendid article on wikihow, I completely removed all DropBox components.

I left the DropBox folder in its default location (CloudStorage) and did a fresh install.

It appears the problem has been resolved.

https://www.wikihow.com/Uninstall-Dropbox-from-a-Mac

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey there sfemet, I hope you're doing well! 

     

    I am glad to see that everything is back on track. If you need anything else, you know where to find us. 

     

    Cheers!

  • Paul C.'s avatar
    Paul C.
    New member | Level 2
    11 months ago

    I had the same issue with the "Connecting Components" message going on for hours and hours. On a whim, I logged out of my Dropbox account on my iMac, then logged back in and things are working again. 

    Retina 4K, 21.5-inch, 2017

    Ventura 13.6.6 (22G630)

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!