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keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Desktop and Web
desktop app
Setting up the apps
Windows OS
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Homegrown Phenom, thanks for the ticket number! 

 

I was able to locate it on our end, and it seems you never got the chance to try out the latest steps the agent had provided you with, in order for you to get back to him. 

 

Did you have a chance to try out the advice they had provided, in order to resolve the issue at hand?

mtbarr64's avatar
mtbarr64
Helpful | Level 5
2 years ago

Hey Dropbox, 

You guys understand you are getting paid to SOLVE issues, right? That money is to do WORK, not DEFLECT and harass the customer. 

How about instead of following a SCRIPT or YOUR process you just turn on your brain and LISTEN and READ what the PAYING CUSTOMER is saying?

Sad how these people forget the WHOLE reason they are here. They can't even do that.

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