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keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Desktop and Web
desktop app
Setting up the apps
Windows OS
sdrolet's avatar
sdrolet
New member | Level 2

Received the error in the Event Log Application, makes the PC reboot when the error occurs.

 

The general error is:

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property. 

 

I have a fresh reinstall using the advance reinstall from this page:
https://help.dropbox.com/installs/advanced-reinstall

 

It was good yesterday, but today, the error starts re-appearing.  What is the next solution.  I can't have my work PC to reboot in Virtual meetings 5 times a day.  FOr now, I quit the application when I start the computer, which defies the use of Dropbox.

 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

sdrolet, is it alright to log a ticket for you instead, and investigate further? 

 

We can email you here, if that's OK.

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