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Forum Discussion

keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Desktop and Web
desktop app
Setting up the apps
Windows OS
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey everyone and thanks for contributing to this thread.

 

We are aware of this error and our teams are looking into it. 

 

We will follow back with an update, however, we have no specific timeline for now.

 

Thanks.

Gasman247's avatar
Gasman247
New member | Level 2
2 years ago

it crashes 2 of our terminals with blue screen critical error forces restart, i have already started altering our databases, and softwares to use onedrive instead, sorry dropbox but you will be loosing us as a customer.

  • brankogrbac's avatar
    brankogrbac
    Helpful | Level 6
    2 years ago

    What is the status of this ticket? The event log is filled with these errors, usually in batches of 5, every couple of hours.
    These are errors, mind you, not warnings. The first report is 2 and a half years old. We got assurance from Hannah in July that the issue is being worked on, but no update. Since July there have been at least 5 stable release builds and the issue persists. What the hell is going on?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey brankogrbac, thanks for the nudge on this.

       

      I just wanted to mention that the team is still looking into this and we'll update you as soon as possible.

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