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keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Desktop and Web
desktop app
Setting up the apps
Windows OS
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Homegrown Phenom, thanks for the ticket number! 

 

I was able to locate it on our end, and it seems you never got the chance to try out the latest steps the agent had provided you with, in order for you to get back to him. 

 

Did you have a chance to try out the advice they had provided, in order to resolve the issue at hand?

SC9119's avatar
SC9119
New member | Level 2
3 years ago

Of course its immediately replied to as a "customer didn't do something" response.  They didn't expect you to have a ticket number.  

I'm having the exact same issue.  Its a bug in your software and its super annoying.  Some intern didn't take out their debugging code and no one at dropbox gives AF.

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