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Forum Discussion
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Jay
Dropbox Staff
Dropbox StaffHi keithfkelly, thanks for messaging the Community!
Have you tried an advanced reinstallation of the Dropbox desktop application to see if this helps?
Make sure to do this if you're not on a Dropbox Basic plan with more than 3 devices connected.
Keep me updated with any progress!
Have you tried an advanced reinstallation of the Dropbox desktop application to see if this helps?
Make sure to do this if you're not on a Dropbox Basic plan with more than 3 devices connected.
Keep me updated with any progress!
I'm on a Plus account and what you recommended still doesn't work. I have it installed on 2 devices and did a clean reinstall on both including clearing out leftover user/appdata folders and registry items to no avail.
I uninstalled it on 1 of my devices fully and now only have it installed on my desktop and still getting this issue.
Extremely annoying and frustrating.
Same issue here - also on a plus account - reinstalled windows from scratch - still getting the error - where is support?
I'm still seeing the same issue I originally reported. The fact of the matter is that Dropbox support doesn't give a flying f--k, and neither do the Dropbox software engineers. Nobody takes pride in their craft anymore, I guess.
- Hannah
Hey General Stix and keithfkelly, sorry to see you're having trouble with this.
Can you let me know what troubleshooting steps you've followed so far?
If you're on a paid plan, have you also tried contacting our support team about this?
