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PierreL1's avatar
PierreL1
Explorer | Level 4
3 years ago

Cannot find Dropbox preferences to set up selective search

Setting up new PC with Windows 11 which is new to me. I have installed dropbox on my PC and was attempting to set up selective sync. Instructions from Dropbox site are to open dropbox and click on my...
desktop
Install
Setting up the apps
Windows
  • Rich's avatar
    Rich
    3 years ago
    PierreL1 wrote:

    There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox.

    You're clicking the Dropbox icon on your Desktop or from the Start menu. You need to click the icon in your system tray/notification area.

     

     

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
itevans wrote:

I have the same issue and see no solution for selecting preferences and therefore selective sync

The top of your screenshot appears to be cut off. Does it not show the full window, or are there no icons above the Sync History and Activity tabs? Or does that screenshot show the very top of your monitor and the Dropbox window is partially off-screen?

 

 

itevans's avatar
itevans
Explorer | Level 4
12 months ago

Thanks Rich, 

The screenshot includes the top of my display.

Those icons do not appear and the Dropbox window is immoveable 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hi itevans, do you have any custom DPI or zoom settings on your desktop display resolution from within the Windows settings?

  • itevans's avatar
    itevans
    Explorer | Level 4
    12 months ago

    Your question got me thinking. I used to run an external display from the laptop that is problematic. This window pops up inconsistently on the external display.

    I have other issues which preclude me using it BUT if I connect it at least I can make the preference changes I want.

     

    I'd still prefer to see the window as designed.

     

    Wondering if the external display settings are carrying over although it is disconnected?

     

    Ideas gratefully received.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    An external monitor could be affecting this somehow. You could try these steps to see if they help with the display of the Dropbox desktop application.

  • itevans's avatar
    itevans
    Explorer | Level 4
    12 months ago

    I can change the resolution of the displays however it's not happy being attached to the laptop. The Input Signal is out of range and the recommended resolution settings are not available as an option. 1680x1050 @ 60 Hz

     

  • itevans's avatar
    itevans
    Explorer | Level 4
    12 months ago

    This worked for me.

    Thank you so much Jay.

     

     

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