We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
glam72
4 years agoExplorer | Level 4
I'm having the same issue. I just noticed yesterday the red X on the Dropbox icon on my taskbar....I just updated my computer and restarted, and it's still there. Nothing else has changed.
any tips?
- DJPirate4 years agoNew member | Level 2I too am having the same issue after your last update. I have removed all instance of dropbox from my Eset Security as advised and still nothing. The issue is your end not on our systems as you would seem to suggest. Please fix ASAP
- EricAnnegarn4 years agoExplorer | Level 4
Install the beta version - all problems fixed.
- Pedram Elmi4 years agoNew member | Level 2
So you say the beta version works. It will be corrected again in new updates, but for now, where can I find the beta version?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!