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Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
Connecting
Desktop and Web
desktop app
Error Messages
Setting up the apps
Windows OS
  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Ciao vinny1981, spero che tu stia bene oggi!

 

Puoi farmi sapere quale versione dell'app desktop hai installato sul tuo computer?

 

Inoltre, hai problemi a connetterti al sito web di Dropbox?

 

Fammi sapere e possiamo partire da lì!

-----

Hello vinny1981, I hope you're well today!

 

Can you let me know which version of the desktop app you have installed on your computer?

 

Also, do you have any issues connecting to the Dropbox website? 

 

Let me know and we can go from there!

US8's avatar
US8
Helpful | Level 5
4 years ago

 Daphne I have to same problem here-  Link
The problem seems to be in 111 new ver on windows 7, I install 100 ver and it works great. But I don't have I way to force it not to update to 111 part of delete "Update" folder :( 

Please check it out.. it force me to stuck on older ver. for no reason. 
And I try No proxy , antivirus, date and time.
Thanks

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