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Forum Discussion
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
hi i cannt connect to my dropbox pc app. im using dropbox on the same computer for years and never had a problem before.
when i get into the app i get am massage "dropbox cannot make a secure connection because your computer date and time are incorrect...." and after that my computer is offline and dropbox can't establish internet connection.
i try all what i find in the comunnety help center.
reinstall the app, restart win, disabble antiviruss and fire wall. chaking the date and time on my pc...
nothing worked .
please help me
thanks in advance nimrod
Hello Nimo12,
Suprisingly, there are several things that may cause your Windows computer to get the current date and time incorrect.
Steps
- Check to see that your computer displays the correct date, time, and time zone.
- If it does not then check out this Dropbox help article: Errors and Other Messages
- Also, check your Windows clock settings by right clicking the clock on the bottom right side of your task bar and select 'Adjust date/time.'
- You also mentioned that your computer is getting on in years so you may also want to change-out the CMOS battery on your motherboard and then make sure the date and time in your BIOS is correct. (Safety tip: unplug and disconnect all power before working on electronic components; make sure you are well grounded before touching electronic components to prevent damage from static discharge).
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- Check to see that your computer displays the correct date, time, and time zone.
The same problem here! I have checked everything, system, windows, my router etc. All have the same correct time and date. I tried also different appearence for these (just in case...) but the problem stays the same 3 days now in a row.
