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gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
4 years ago

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
Connecting
Desktop and Web
desktop app
Error Messages
Setting up the apps
Windows OS
  • Daphne's avatar
    Daphne
    4 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the info, asuss06, I've merged you to a thread with similar queries. Could you try installing the beta version of the app here.

tonynz's avatar
tonynz
Explorer | Level 4
4 years ago

Afternoon all

 

Came to report same issue.  Date and time is correct, no proxy settings.  Keep changing Proxy in prefrences from Auto to off, but it reverts back when I exit Dropbox and then reopen.

 

Turned off automatically detect settings in Windows 10 settings.  The setting in dropbox constantly reverts back to auto.  Saw the post about trying the beta build. Will check that out now.

 

Edit - Worked!

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