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Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
butnothing
4 years agoNew member | Level 2
I started getting thias same thing this past Friday Dec. 4th. I last used it Nov. 27th. I also get "can't establish secure internet connection". At one point I got message "No internet connection, Please connect to internet". But this is NOT true, as everything else on my computer works fine on the net.
In light of your suggestions that it is caused by my Antivirus, I contacted them(ESET) and they advised me to troubleshoot by temporairily pause the protection and then try loading Dropbox again. I did just that. Recieved same message about "can't establish secure internet connecction".
I also have Dropbox loaded on my Android phone and my Android tablet, also both have ESET protection. There are no issues withg them at this time. Just with my laptop on Windows 10.....yes has the latest "critical" updates.
Please help.
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