We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
gabriel_nemeth
4 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've...
- 4 years ago
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
Chris1385
4 years agoNew member | Level 2
Good morning. I'm dealing with a problem. Suddenly dropbox showed a message which was saying"Can't establish secure connection" and then my pc showed a second message which was saying : you computer is currently offline. please check your network settings. My settings are updated properly but it still show tha message. I was connected to internet via several netwroks but the problem remains. I found articles about similar problems which where fixed by changing the proxy option to no proxy but nothing.
Do you know what can I do?
- handsom4 years agoNew member | Level 2
i have the same
any one can help pls
- Genesistt4 years agoHelpful | Level 5
I am also in the same boat and all the "solutions" offered are not helping. Please help!!!!
- Unlimitdesign4 years agoNew member | Level 2
I am too
- Genesistt4 years agoHelpful | Level 5
Why do I have the sneaking suspicion that this is an issue with a Dropbox update? My Dropbox was working perfectly one minute and the next all of a sudden it was all belly up and non-fuctioning. It can't be an issue on my side. Why would it work one second and then not the next?
- Chris13854 years agoNew member | Level 2
Guys I think I did it. I found this article : https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Your-computer-is-currently-offline-Can-t-open-preferences/td-p/263094
I followed it and as it seems it is working. Briefly, download an older version of dropobox, install it and that's all.
Try this solution and let's see if that finally works!
- Chris13854 years agoNew member | Level 2
Did it worked to you? To me finally it didn't. It seemed to working at the beggining but finally the same error was shown again.
Any solutions?
- Genesistt4 years agoHelpful | Level 5
I tried installing an older version of Dropbox, but it just told me I'm running an old version of Dropbox and need to download the new one. It wouldn't even log me in. :slight_frown:
- Kevin Koorani4 years agoExplorer | Level 3
i have the same
it worked until 2 days ago and suddenly broke down
my drobbox version is 111.4.472
- Genesistt4 years agoHelpful | Level 5
Kevin Koorani wrote:i have the same
it worked until 2 days ago and suddenly broke down
my drobbox version is 111.4.472
Ditto!
- litvinov4 years agoNew member | Level 2
Same same ((( the really big problem for me.
- Chris13854 years agoNew member | Level 2
Does anyone have a solution guys ?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!