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Help?","id":"message:662094","revisionNum":2,"repliesCount":20,"author":{"__ref":"User:user:1611003"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:662094"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:662094"},"body":"

I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in \"login items\" underneath \"Allow in the background.\" When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac?

\n

 

\n

I would appreciate any help.

\n

 

\n

Thank you.

","body@stringLength":"551","rawBody":"

I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in \"login items\" underneath \"Allow in the background.\" When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac?

\n

 

\n

I would appreciate any help.

\n

 

\n

Thank you.

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After removing dropbox from my Mac, it still appears in \"login\" items. Help?","moderationData":{"__ref":"ModerationData:moderation_data:662103"},"body":"

Hi WonderingAboutThat, thanks for bringing this to our attention.

\n

 

\n

If you're looking to completely remove the Dropbox desktop application, try following the steps in the advanced reinstallation article. 

\n

 

\n

Up until step 4 should be the last step you need to uninstall the app entirely, anything after that is to reinstall the app.

\n

 

\n

Keep me updated with any progress!

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Hi , thanks for bringing this to our attention.

\n

 

\n

If you're looking to completely remove the Dropbox desktop application, try following the steps in the advanced reinstallation article. 

\n

 

\n

Up until step 4 should be the last step you need to uninstall the app entirely, anything after that is to reinstall the app.

\n

 

\n

Keep me updated with any progress!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:662103_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:662410":{"__typename":"ModerationData","id":"moderation_data:662410","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:696151":{"__typename":"User","id":"user:696151","uid":696151,"login":"Hannah","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-06T05:40:55.211-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS02OTYxNTEtMjU5NjJpMDlGNjgyRDEzNUY3MzQ1RQ"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:696151"},"ForumReplyMessage:message:662410":{"__typename":"ForumReplyMessage","uid":662410,"id":"message:662410","revisionNum":1,"author":{"__ref":"User:user:1611003"},"readOnly":true,"repliesCount":9,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:662103"},"conversation":{"__ref":"Conversation:conversation:662094"},"subject":"Re: After removing dropbox from my Mac, it still appears in \"login\" items. Help?","moderationData":{"__ref":"ModerationData:moderation_data:662410"},"body":"

Thank you for your response.

Unfortunately this did not work. 

After this command: 

sudo mv ~/.dropbox ~/.Trash/dropbox.old

I received an error saying \"No such file or directory.\" 

I continue to receive this message each time I boot up the computer, even though I have it disabled in the \"Allow in the background.\" 

 

Additionally under the \"Notifications\" section of the system systems, Dropbox is not listed under \"Application Notifications.\" 

How is it possible that I am still receiving these notifications?

Does dropbox have any type of phone based customer support? I haven't been able to find a contact number.

I contacted apple support and they were not able to help me with this.

 

I would appreciate any further assistance you can offer.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2023-02-22T11:41:36.739-08:00","lastPublishTime":"2023-02-22T11:41:36.739-08:00","metrics":{"__typename":"MessageMetrics","views":18231},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:662094/message:662410","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDY2MjY2Niw2NjI2NjY","node":{"__ref":"ForumReplyMessage:message:662666"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1897","rawBody":"

Thank you for your response.

Unfortunately this did not work. 

After this command: 

sudo mv ~/.dropbox ~/.Trash/dropbox.old

I received an error saying \"No such file or directory.\" 

I continue to receive this message each time I boot up the computer, even though I have it disabled in the \"Allow in the background.\" 

 

Additionally under the \"Notifications\" section of the system systems, Dropbox is not listed under \"Application Notifications.\" 

How is it possible that I am still receiving these notifications?

Does dropbox have any type of phone based customer support? I haven't been able to find a contact number.

I contacted apple support and they were not able to help me with this.

 

I would appreciate any further assistance you can offer.

","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS02NjI0MTAtMzU1NDNpQjg4ODI1M0UzNjg4RDc4RA?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS02NjI0MTAtMzU1NDRpMjhBMjAzMkUyQkQ2OTFEQg?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:662410_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:662666":{"__typename":"ModerationData","id":"moderation_data:662666","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:662666":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:696151"},"id":"message:662666","revisionNum":1,"uid":662666,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:662410"},"conversation":{"__ref":"Conversation:conversation:662094"},"subject":"Re: After removing dropbox from my Mac, it still appears in \"login\" items. Help?","moderationData":{"__ref":"ModerationData:moderation_data:662666"},"body":"

Hey WonderingAboutThat, thanks for this info.

\n

 

\n

May we reach out to you via email, so we can take a closer look into this?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"133","kudosSumWeight":1,"repliesCount":8,"postTime":"2023-02-23T06:09:08.289-08:00","lastPublishTime":"2023-02-23T06:09:08.289-08:00","metrics":{"__typename":"MessageMetrics","views":18387},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:662094/message:662666","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"454","rawBody":"

Hey , thanks for this info.

\n

 

\n

May we reach out to you via email, so we can take a closer look into this?

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:662666_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1710189":{"__typename":"User","id":"user:1710189","uid":1710189,"login":"dbfsitot","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-05-31T11:41:11.700-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1710189"},"ModerationData:moderation_data:688233":{"__typename":"ModerationData","id":"moderation_data:688233","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":{"__ref":"User:user:330248"},"rejectTime":"2023-05-31T12:33:13.875-07:00","rejectActorType":"member"},"ForumReplyMessage:message:688233":{"__typename":"ForumReplyMessage","uid":688233,"id":"message:688233","revisionNum":1,"author":{"__ref":"User:user:1710189"},"readOnly":true,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:662103"},"conversation":{"__ref":"Conversation:conversation:662094"},"subject":"Re: After removing dropbox from my Mac, it still appears in \"login\" items. Help?","moderationData":{"__ref":"ModerationData:moderation_data:688233"},"body":"

I am also having this problem. I tried this approach and it didn't work. Please advise on how to remove Dropbox from my computer entirely.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"140","kudosSumWeight":1,"postTime":"2023-05-31T11:44:04.351-07:00","lastPublishTime":"2023-05-31T11:44:04.351-07:00","metrics":{"__typename":"MessageMetrics","views":1824},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:662094/message:688233","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDY4ODIzNCw2ODgyMzQ","node":{"__ref":"ForumReplyMessage:message:688234"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"145","rawBody":"

I am also having this problem. I tried this approach and it didn't work. Please advise on how to remove Dropbox from my computer entirely.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:688233_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:688234":{"__typename":"ModerationData","id":"moderation_data:688234","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:688234":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1710189"},"id":"message:688234","revisionNum":1,"uid":688234,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:688233"},"conversation":{"__ref":"Conversation:conversation:662094"},"subject":"Re: After removing dropbox from my Mac, it still appears in \"login\" items. Help?","moderationData":{"__ref":"ModerationData:moderation_data:688234"},"body":"

I'm having a problem where I removed Dropbox permissions for login and notifications but I still get notifications that Dropbox wants to run things in the background. I have tried removing the app, following the advanced reinstallation to delete all remaining Dropbox system folders, and nothing has helped. Please advise on how to remove Dropbox from my computer.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":4,"postTime":"2023-05-31T11:48:39.561-07:00","lastPublishTime":"2023-05-31T11:48:39.561-07:00","metrics":{"__typename":"MessageMetrics","views":1821},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:662094/message:688234","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"371","rawBody":"

I'm having a problem where I removed Dropbox permissions for login and notifications but I still get notifications that Dropbox wants to run things in the background. I have tried removing the app, following the advanced reinstallation to delete all remaining Dropbox system folders, and nothing has helped. Please advise on how to remove Dropbox from my computer.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:688234_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1824656":{"__typename":"User","id":"user:1824656","uid":1824656,"login":"DoctrNikhil","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-04-14T12:14:25.363-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1824656"},"ModerationData:moderation_data:763914":{"__typename":"ModerationData","id":"moderation_data:763914","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1851592":{"__typename":"User","id":"user:1851592","uid":1851592,"login":"BCW_HW","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-01T05:26:51.013-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1851592"},"ForumReplyMessage:message:763914":{"__typename":"ForumReplyMessage","uid":763914,"id":"message:763914","revisionNum":4,"author":{"__ref":"User:user:1824656"},"readOnly":true,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:662094"},"conversation":{"__ref":"Conversation:conversation:662094"},"subject":"Re: After removing dropbox from my Mac, it still appears in \"login\" items. Help?","moderationData":{"__ref":"ModerationData:moderation_data:763914"},"body":"

Even after deleting the application, dropbox remains in \"login items\" underneath \"Allow in the background.\"

To fix this, run the command in terminal 

 

cd ~/Library/LaunchAgents\nrm com.dropbox.DropboxMacUpdate.agent.plist

 

 

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Even after deleting the application, dropbox remains in \"login items\" underneath \"Allow in the background.\"

To fix this, run the command in terminal 

 

cd ~/Library/LaunchAgents\nrm com.dropbox.DropboxMacUpdate.agent.plist

 

 

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Thank you so much!! This terminal command

cd ~/Library/LaunchAgents\nrm com.dropbox.DropboxMacUpdate.agent.plist

finally solved my issue of Dropbox appearing in the Allow in the Background menu under Login Items. Woot!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2024-07-01T05:29:14.441-07:00","lastPublishTime":"2024-07-01T05:30:04.250-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":12240},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:662094/message:780281","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDc4MDM1OCw3ODAzNTg","node":{"__ref":"ForumReplyMessage:message:780358"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"240","rawBody":"

Thank you so much!! This terminal command

cd ~/Library/LaunchAgents\nrm com.dropbox.DropboxMacUpdate.agent.plist

finally solved my issue of Dropbox appearing in the Allow in the Background menu under Login Items. Woot!

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Oh my goodness it worked!! Finally!! Thank you!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"57","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-01T10:02:54.843-07:00","lastPublishTime":"2024-07-01T10:09:02.076-07:00","metrics":{"__typename":"MessageMetrics","views":324},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:662094/message:780358","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"67","rawBody":"

 

Oh my goodness it worked!! Finally!! Thank you!

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