You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

WonderingAboutThat's avatar
WonderingAboutThat
Helpful | Level 6
2 years ago

After removing dropbox from my Mac, it still appears in "login" items. Help?

I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in "login items" underneath "Allow in the background." When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac?

 

I would appreciate any help.

 

Thank you.

  • BCW_HW's avatar
    BCW_HW
    6 months ago

    Thank you so much!! This terminal command

    cd ~/Library/LaunchAgents
    rm com.dropbox.DropboxMacUpdate.agent.plist

    finally solved my issue of Dropbox appearing in the Allow in the Background menu under Login Items. Woot!

  • DoctrNikhil's avatar
    DoctrNikhil
    New member | Level 2

    Even after deleting the application, dropbox remains in "login items" underneath "Allow in the background."

    To fix this, run the command in terminal 

     

    cd ~/Library/LaunchAgents
    rm com.dropbox.DropboxMacUpdate.agent.plist

     

     

    • BCW_HW's avatar
      BCW_HW
      New member | Level 2

      Thank you so much!! This terminal command

      cd ~/Library/LaunchAgents
      rm com.dropbox.DropboxMacUpdate.agent.plist

      finally solved my issue of Dropbox appearing in the Allow in the Background menu under Login Items. Woot!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi WonderingAboutThat, thanks for bringing this to our attention.

     

    If you're looking to completely remove the Dropbox desktop application, try following the steps in the advanced reinstallation article

     

    Up until step 4 should be the last step you need to uninstall the app entirely, anything after that is to reinstall the app.

     

    Keep me updated with any progress!

    • dbfsitot's avatar
      dbfsitot
      New member | Level 2

      I am also having this problem. I tried this approach and it didn't work. Please advise on how to remove Dropbox from my computer entirely.

      • dbfsitot's avatar
        dbfsitot
        New member | Level 2

        I'm having a problem where I removed Dropbox permissions for login and notifications but I still get notifications that Dropbox wants to run things in the background. I have tried removing the app, following the advanced reinstallation to delete all remaining Dropbox system folders, and nothing has helped. Please advise on how to remove Dropbox from my computer.

    • WonderingAboutThat's avatar
      WonderingAboutThat
      Helpful | Level 6

      Thank you for your response.

      Unfortunately this did not work. 

      After this command: 

      sudo mv ~/.dropbox ~/.Trash/dropbox.old

      I received an error saying "No such file or directory." 

      I continue to receive this message each time I boot up the computer, even though I have it disabled in the "Allow in the background." 

       

      Additionally under the "Notifications" section of the system systems, Dropbox is not listed under "Application Notifications." 

      How is it possible that I am still receiving these notifications?

      Does dropbox have any type of phone based customer support? I haven't been able to find a contact number.

      I contacted apple support and they were not able to help me with this.

       

      I would appreciate any further assistance you can offer.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey WonderingAboutThat, thanks for this info.

         

        May we reach out to you via email, so we can take a closer look into this?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!