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helenavelikaja
5 years agoNew member | Level 2
Status:
Delivered
Can we have more folder options like custom folders or sub-folders to add to Computer Backup?
Right now, the automated backup option in Dropbox allows me to sync my Documents, Desktop and Downloads folders. By far the biggest - and most important - folder on my computer is the Music folder th...
Baruch E.1
Helpful | Level 5
Moving the default locations of the user's folders (Documents, Desktop, Downloads etc.) is a very common practice especially with hybrid disks, where the SSD disk houses the OS and HDD houses User's libraries. Dropbox only backs up user's libraries when they are in the default location C:\Users\username. So when a user moves the libraries to an alternate location (D:\), even when the Dropbox library in the same alternate location, an error message results. This way Dropbox automatic backup options prevent backing up these folders
Can this be solved? Shouldn't be difficult? Otherwise keeping the 2 TB storage capacity plan for annual (not quite symbolic) fee is ludicrous
Thank you
JDL2
4 years agoHelpful | Level 6
If you want to call this a "Backup" feature you must let us tell it what files / folders to back up and where the files / folders are located!! Instead, you are telling us we can only back up three folders (Documents, Downloads, and Desktop) and that they must be on the C: drive!! Really? Do you people at Dropbox keep all your data in just those 3 folders on your C: drives? I don't think so.
You need to get this fixed soon or I won't continue paying for 2 TB of storage that I can't use. Come on guys, you can do better!
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