You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DBXCommunity's avatar
DBXCommunity
Icon for Community Manager rankCommunity Manager
6 years ago

What your Community level means

Have you recently become an Explorer, do people see you as Helpful or have you just moved into Legendary status? If you answered yes to any of these things, it’s highly likely that you are moving through the Dropbox Community’s Levels.
 
 

What are Levels?

 

 
Levels are a good way to understand how long and how active someone has been in the Community. They let us and fellow Community members know if the person they are talking to is brand new or a seasoned pro. This can help in a number of ways, it can validate information given, help to determine the level of detail needed in a response and inject a little bit of fun into getting involved in the Community. Levels can also unlock special features of your account, for example, once you reach Level 3, you’ll be able to upload you own image to use as an avatar.
 
 

How do I change level?

 

 
The only way is up! Going up levels is really simple, all you need to do, is be here, be involved and come back regularly! Doing things like starting conversations, replying to threads, liking other people’s comments, and just generally being an active member will have you flying up through the levels. You can see a full list of levels and how to get there in the table below.
 
 
Level    
What it means and what to do next! 
 
New member
1 | 2
You’re new to the community - take a look around and say hello! 
Learn more about where to start and how things work in About the community.
Explorer
3 | 4
You’ve been here for a while and joined a conversation or two, but you’re mostly having a browse to find what you’re interested in. 
Why not join a discussion or vote for an idea! 
Tip: If you’ve made it to Explorer 4, congratulations! Try adding a custom avatar so we can get to know you!
Helpful
5 | 6 | 7
Thanks for helping others!
You’ve gotten involved in the conversation and other users like what you have to say.
You’ve might also have some accepted solutions and lots of likes under your belt. 
Why not share your Dropbox story so others can learn from you! 
Collaborator
8 | 9 | 10
You’ve been really active on the community and collaborating with other members. 
Keep joining conversations and helping other members.
You can also learn about or apply for our Super User program here. 
Experienced
11 | 12 | 13
You’ve been here for a while and have experience under your belt. 
We really appreciate your input on the Community and you’ve added a lot!
Try out Dropbox Education to sharpen up your knowledge and see what you can do next! 
Advanced
14 | 15 | 16
Helping others, offering solutions, sharing ideas and showing new members the way - is there anything you can’t do?!
Star
17 | 18 | 19
You’re a superstar! 
One of our community leaders, the only way is up for you! 
Legendary
20
You’ve reached the peak level, the highest summit! 
Teach us your ways and help others follow in your footsteps. 
 

 

How can I tell what Level I am on?

 
 
Finding out what level you are is really easy. There are two places where you can see your level, the first is directly under your Username. 
 
 
 

 

 

 

The second place you’ll find information on your level is on your profile page. Here, you’ll also be able to see your progress in your current level and how close you are to leveling up!
 
 

 

 

Tell us what you think?

 

 
Now that you know all about Level, we’d love to hear what you think about them. Whether your Collaborator or a Star, tell us your thoughts by leaving a comment below.
 

**Updated October 2023**

 

  • zainee's avatar
    zainee
    Helpful | Level 5
    6 years ago

    Hi there!

    Thanks for such a informative post. I really liked dropbox community, for its active and jubliant response to get the issues solved. 

    Regards

  • ch26's avatar
    ch26
    Helpful | Level 7
    5 years ago

    Hi Team

    How this dropbox account user level and badges going to help??

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hi ch26 - happy 2020!

      I moved your post under this thread as I think it's the best way to address your inquiry. 

      Take a look above when you get the chance and if you have any more questions, please let me know.

      Thanks a bunch! 

      • ch26's avatar
        ch26
        Helpful | Level 7
        5 years ago

        Hi Walter

        Happy 2020 :)

        This Thread was very helpful!!

        Thanks

  • DrakadocDb's avatar
    DrakadocDb
    Helpful | Level 6
    3 years ago

    I've just received an email from Dropbox saying  "Your new rank is Explorer | Level 4".  What does that mean?  What is Explorer?

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      3 years ago
      DrakadocDb wrote:

      I've just received an email from Dropbox saying  "Your new rank is Explorer | Level 4".  What does that mean?  What is Explorer?

      It's just your user level on the forums here. The more you post, the higher your user level, basically.

      • DrakadocDb's avatar
        DrakadocDb
        Helpful | Level 6
        3 years ago

        Hi Rich,

        I still don't understand what difference it makes as to what level I am at.  Is it a point system? Is there a goal that I should be trying to achieve?

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