You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

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Alex
Icon for Dropbox Staff rankDropbox Staff
4 years ago

The Dropbox Community is here to help!

Who We Are 

 
We are a committed team working at Dropbox ready to support our Community members, share best practices and empower you to make the most of your Dropbox experience. The Community is not only a place to find support, it’s also a collaborative space. You can connect with other users, help each other solve technical issues, learn new things and provide feedback. We are the link between our customers and Dropbox and we’ll make sure everyone knows what you have to say. 
 
Community Sections 
 
There are three main sections where you can find support, discover tips & tricks and share your ideas for Dropbox with us. 
 
Help from the Community - This is where you’ll find support from Community members and Dropbox staff. You can ask questions, share helpful answers or search for conversations that are relevant to you. 
 
Work Smarter with Dropbox - In this section you will discover new ways of using Dropbox. You can explore all our tips and tricks and take a look at what’s new in feature and product updates. You can check out customer stories, share your own or join our dedicated spaces for business admins and developers. 
 
Share an idea - As the name suggests, in this section you can submit your ideas for Dropbox. You can also vote for your favorite ideas from our Community members. This is important as top-voted ideas will be shared with our product team to consider for Dropbox. We’re excited to celebrate with you when some of your great ideas become a reality.
 

Join the Community 

 
Sign in to become an official member of the Dropbox Community and get the answers you need. You’ll get notified when other members reply to your comments or when a reply has been accepted as a solution.  As you become more and more active, you will get awarded with badges and hike up our different levels. This will allow you to unlock permissions and achieve new ranks in the Community. Who knows…you could even become a Super User! 
 
We are happy to welcome you to the Dropbox Community! We hope you have a great time exploring. We are here if you need us so don’t hesitate to reach out to the team. 

About About the Dropbox Community

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Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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