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joch6n's avatar
joch6n
Helpful | Level 6
2 years ago

Can't find applications

Dash doesn't show/find applications where the executable is located in:

C:\Users\[USERNAME]\AppData\Local\Microsoft\WindowsApps\

 

Tools:

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  • Barbara 's avatar
    Barbara
    Icon for Dropbox Engineer rankDropbox Engineer

    Hi joch6n - - thanks for reaching out! 

    It sounds like you may need to add a searchable folder for Dropbox Dash to locate these applications. 

    Dropbox Dash will automatically search your system folders like your “Desktop,” “Downloads,” and “Documents” folders. To add more searchable folders to Dropbox Dash: 

    1. Open the Dropbox Dash desktop app.
    2. Click the gear icon in the upper right.
    3. Click Search folders.
    4. Click + Add new folder.
    5. Locate the folder you’d like to add, then click Open.

    Also, please be aware of the following for directory search:

    Feel free to reach out to Support here if you have any additional questions!

     

    • joch6n's avatar
      joch6n
      Helpful | Level 6

      1. I think Dash should find all installed apps without the user have to add each folder manually.

      2. I tried to add the folder manually, but Dash still don't list the apps.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        joch6n wrote:

        I tried to add the folder manually, but Dash still don't list the apps.


        Is the Windows Search service running and is that folder's location being indexed by Windows? As Barbara mentioned, Dash uses the Windows Search Index. If the location that you're expecting to find in Dash isn't being indexed by Windows, Dash likely won't know about it.