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Macbook sierraを購入しDropboxをインストールすると“Dropbox”は壊れているため開けません。ディスクイメージを取り出す必要があります。とダイアログが出て先に進めません。 ","body@stringLength":"104","rawBody":"

Macbook sierraを購入しDropboxをインストールすると“Dropbox”は壊れているため開けません。ディスクイメージを取り出す必要があります。とダイアログが出て先に進めません。

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さん、こんにちは。

問題についてご報告ありがとうございます。

この問題についてDropboxサポートチームが対応しますので、 https://www.dropbox.com/support にチケットを送信していただけますでしょうか。

サポートチームが問題を調査する際に参考にさせていただきますので、チケットを送信される際、該当のエラーメッセージを含む画面のスクリーンショットを添付して頂けますでしょうか。

また、チケットを送信された場合は、チケット番号をこちらのコミュニティのご返信の際にお知らせいただけますでしょうか。

よろしくお願いします。

","body@stringLength":"934","rawBody":"

さん、こんにちは。

問題についてご報告ありがとうございます。

この問題についてDropboxサポートチームが対応しますので、 https://www.dropbox.com/support にチケットを送信していただけますでしょうか。

また、チケットを送信された場合は、チケット番号をこちらのコミュニティのご返信の際にお知らせいただけますでしょうか。

よろしくお願いします。

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インストール出来ず、エラーメッセージも該当する内容が無く困っています。","moderationData":{"__ref":"ModerationData:moderation_data:224280"},"body":"お世話になっております。
申し訳御座いません、チケットを送信及びチケット番号のやり方がわかりません。
お手間をおかけしますが宜しくお願い致します。","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"75","kudosSumWeight":0,"postTime":"2017-06-05T02:55:38.217-07:00","lastPublishTime":"2017-06-05T02:55:38.217-07:00","metrics":{"__typename":"MessageMetrics","views":3993},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:224266/message:224280","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDIyNDQzOCwyMjQ0Mzg","node":{"__ref":"ForumReplyMessage:message:224438"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"83","rawBody":"お世話になっております。
申し訳御座いません、チケットを送信及びチケット番号のやり方がわかりません。
お手間をおかけしますが宜しくお願い致します。","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":0,"currentRevision":{"__ref":"Revision:revision:224280_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:224438":{"__typename":"ModerationData","id":"moderation_data:224438","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:224438":{"__typename":"ForumReplyMessage","uid":224438,"id":"message:224438","revisionNum":1,"author":{"__ref":"User:user:330203"},"readOnly":true,"repliesCount":2,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:224280"},"conversation":{"__ref":"Conversation:conversation:224266"},"subject":"Re: インストール出来ず、エラーメッセージも該当する内容が無く困っています。","moderationData":{"__ref":"ModerationData:moderation_data:224438"},"body":"

ykdo さん、ご返信ありがとうございます。

チケットの送信について、以下のリンクにアクセスして頂くとお問い合わせフォームが表示されます。ページ内で該当のアカウントとヘルプリクエストを選択して頂き、お問い合わせ内容をご記入下さい。

お問い合わせ内容を送信して頂くと、Dropboxチームが対応いたします。送信後、7桁のチケット番号が届きますので、こちらをお知らせ頂けますでしょうか。

よろしくお願いいたします。

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2017-06-05T19:50:05.305-07:00","lastPublishTime":"2017-06-05T19:50:05.305-07:00","metrics":{"__typename":"MessageMetrics","views":3938},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:224266/message:224438","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDIyNDQ0MiwyMjQ0NDI","node":{"__ref":"ForumReplyMessage:message:224442"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"495","rawBody":"

ykdo さん、ご返信ありがとうございます。

よろしくお願いいたします。

宜しくお願い致します。

#5948048

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"33","kudosSumWeight":0,"repliesCount":1,"postTime":"2017-06-05T21:12:12.316-07:00","lastPublishTime":"2017-06-05T21:12:12.316-07:00","metrics":{"__typename":"MessageMetrics","views":3935},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:224266/message:224442","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"61","rawBody":"

宜しくお願い致します。

#5948048

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