Mark, I don’t appreciate your arrogant and condescending tone. I never said the link didn’t work. I said the support page wasn’t helpful. My issue is more complex than the options given on the support page.
The ethics of a company that refuse to help their paying customers of the last five years, like me, with an actual person unless they pay more money is highly suspect.
Hi bet harp,
\nI certainly understand your frustration, and I'm happy to jump in to get this sorted.
\nWhile Mark's instructions will lead you to a page where you can open a support ticket, we can also do so directly to expedite the process for you. Would you mind if we reached out via email?
\nThanks
\nBen
","body@stringLength":"525","rawBody":"Hi
I certainly understand your frustration, and I'm happy to jump in to get this sorted.
\nWhile Mark's instructions will lead you to a page where you can open a support ticket, we can also do so directly to expedite the process for you. Would you mind if we reached out via email?
\nThanks
\nBen
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