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Ruu's avatar
Ruu
New member | Level 2
5 years ago

確認前のメールアドレス変更について

登録時のアドレスを現在使用しているものに変更したく、サポート等確認しましたがメールアドレスの編集が出来ずメールアドレスの確認になりました。確認ボタンを押しても結局昔の登録していたアドレス宛にメールが送られる為変更も何もできない状態です。この場合変更することは不可能になるのでしょうか？もし他にやり方があるのであれば教えてください。

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  • Kaname's avatar
    Kaname
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago
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    Ruu さん、こんにちは！

     

    未確認のメールアドレスは以下の手順で変更できます:wink:

     

    1. https://www.dropbox.com/account/ にアクセス
    2. [メールアドレスを確認]をクリック
    3. 表示される画面の左下の[メールアドレスを更新]をクリック
    4. １行目と２行目に新しいメールアドレスを入力
    5. ３行目に現在のアカウントのパスワードを入力
    6. [メールアドレスを更新]をクリック

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登録時のアドレスを現在使用しているものに変更したく、サポート等確認しましたがメールアドレスの編集が出来ずメールアドレスの確認になりました。確認ボタンを押しても結局昔の登録していたアドレス宛にメールが送られる為変更も何もできない状態です。この場合変更することは不可能になるのでしょうか？もし他にやり方があるのであれば教えてください。

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登録時のアドレスを現在使用しているものに変更したく、サポート等確認しましたがメールアドレスの編集が出来ずメールアドレスの確認になりました。確認ボタンを押しても結局昔の登録していたアドレス宛にメールが送られる為変更も何もできない状態です。この場合変更することは不可能になるのでしょうか？もし他にやり方があるのであれば教えてください。

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確認前のメールアドレス変更について","moderationData":{"__ref":"ModerationData:moderation_data:477228"},"body":"

Ruu さん、こんにちは！

\n

 

\n

未確認のメールアドレスは以下の手順で変更できます:wink:

\n

 

\n
    \n
  1. https://www.dropbox.com/account/ にアクセス
    2. \n
  2. [メールアドレスを確認]をクリック
    3. \n
  3. 表示される画面の左下の[メールアドレスを更新]をクリック
    4. \n
  4. １行目と２行目に新しいメールアドレスを入力
    5. \n
  5. ３行目に現在のアカウントのパスワードを入力
    6. \n
  6. [メールアドレスを更新]をクリック
    7. \n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"repliesCount":0,"postTime":"2020-12-08T01:15:45.001-08:00","lastPublishTime":"2020-12-08T01:15:45.001-08:00","metrics":{"__typename":"MessageMetrics","views":559},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:472205/message:477228","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"578","rawBody":"

 さん、こんにちは！

\n

 

\n

未確認のメールアドレスは以下の手順で変更できます:wink:

\n

 

\n
    \n
  1. https://www.dropbox.com/account/ にアクセス
    2. \n
  2. [メールアドレスを確認]をクリック
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  3. 表示される画面の左下の[メールアドレスを更新]をクリック
    4. \n
  4. １行目と２行目に新しいメールアドレスを入力
    5. \n
  5. ３行目に現在のアカウントのパスワードを入力
    6. \n
  6. [メールアドレスを更新]をクリック
    7. \n
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