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amatoujanaiyo's avatar
amatoujanaiyo
Helpful | Level 5
6 years ago

データが勝手に消えている

はじめてこちらの窓口を利用します。 ドロップボックスですが フォルダは残っているのに その中身がすべて消えるということが 今まで何度がありました。 ブラウザ版のドロップボックスで 削除した項目を表示にすると 消した覚えのないデータが見れますので そのまま復元していました。 お問い合わせするのも面倒だったのでなにかの バグだったのかなと放置していましたが 今日また別の久々に開...
m_chaaan's avatar
m_chaaan
Explorer | Level 4
5 years ago
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わたしも恐らく同じような現象です。
フォルダはそのまま残ってますが中のデータが全て空になってます。
子供が産まれてからの写真をすべて入れていて、すべて消えてしまいました。
本当に悲しいです。早期解決を求めます。
funmoinc's avatar
funmoinc
Helpful | Level 6
5 years ago
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お子様のデータだけは守りたかったですね。うちも過去すべての家族写真データがDropboxに入っていますので確認するのも怖いです。

サポートに問い合わせても何もしてくれなかったですか？うちの場合、有料会員で法人契約しているにも関わらず、知らぬ存ぜぬの一点張り。

過去4~5回同じような事があっても同様の対応でした。お客様の大切なデータが勝手に削除され、信頼が崩れました。

お子様の生まれてからのお写真なんて本当に宝物ですよね。クラウドサービスでは世間では信頼のある会社ですからね、まさかそこに保存したデータが消えるなんて想像もしないですよね。

今後同じ思いをする人がいないようにちゃんと非を認めて対応してもらいたいですよね。

こうやって同じ症状で同じ思いをした人が集まるとサポートもようやく動き出しましたね。でもこれまでずっと隠蔽してきたわけですからあまり信用なりません。しっかりと外部の監視の元やってもらった方が私はいいと思いますので是非上部に記載した朝日新聞社の方に情報提供のメールを送って頂ければ幸いです。

宜しくお願い申し上げます。

  • Gordon1ch's avatar
    Gordon1ch
    Helpful | Level 5
    5 years ago
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    私も今しがた突然のデータ消去にみまわれました。大切な仕事用のデータが全て消えてしまって途方にくれてます。
    英語チャットのみの対応もコミニュケーションが取りづらくてどうにかしてほしい…どうしてこういう事象が起きるのかきちんと原因を明らかにしてほしいですね。
    • funmoinc's avatar
      funmoinc
      Helpful | Level 6
      5 years ago
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      またデータが消えるという被害に遭われた方が・・・。本当に残念な気持ちになりますよね。

      しかも会社としての対応がまた酷いのでさらに悲しい気持ちになりますし、この怒りをどこにぶつけて良いのかわからなくなります。

      Dropboxがこのコミュニティに書き込んでいるようにユーザである我々に起因する事情でデータが消えているとしたら何故復元できないのでしょうかね？削除済みのフォルダにもないし。

      気が付かないところで消えている場合も多くありますよね、うちの場合はめったに見もしないような深い階層にある過去のデータが消えていました。1度前日に保存した動画データが消えていた事もありましたが、それも削除済みフォルダにもデータは入っていませんでした。

      編集する必要があるデータでしたので、自分で消す事は確実にないですし、誰も触れない場所に置いてありましたので誰かが消す事もありません。もし誰かが消したとしてもフォルダから復元できるはずですが、それもできない状況でした。

      確実におかしいですよね。

       

      毎日新聞社の方に調査をお願いしておりますが、やはり数多くの被害者の声と証拠となるエビデンスがないとなかなか立証は難しいとの事です。もし何か情報がある方は以下の連絡先までご連絡をお願い致します。

      Dropbox社をこらしめるとかそういう事ではなく、単純に同じような被害者をこれ以上出さない為に、これ以上大切なデータが消えない為に情報を集めてください。宜しくお願い申し上げます。

       

      毎日新聞社　サイバーセキュリティ担当専門記者

      須藤　龍也

      [email and phone number removed as per Community Guidelines]

      • gotn's avatar
        gotn
        New member | Level 2
        5 years ago
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        現在同じ現象に直面している者です。

         

        「過去のバージョンに巻き戻す機能」を使い原因を調査してみたところ

        「共有をかけているユーザーが削除した」という履歴が残っていました。

         

        しかし、同一時刻（1分未満）に別々のフォルダにある

        特定の拡張子がついたファイルだけを削除しており

        明らかに人為的なミスで削除できるレベルを超えています。

         

        もちろん本人にも確認を取りましたが触っていないとのことでした。

         

        外付けHDDに保存しているわけでもなく、

        Dropboxのバージョンは最新のものです。

         

        これでもDropbox側の問題でないというのなら

        きちんと原因を調査してほしいところです。

  • rockerbomber's avatar
    rockerbomber
    Explorer | Level 4
    2 years ago
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    合衆国法典違反ファイルは自動的に消されるの

    基本だよねぇ

     

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| Level 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はじめてこちらの窓口を利用します。 ドロップボックスですが フォルダは残っているのに その中身がすべて消えるということが 今まで何度がありました。 ブラウザ版のドロップボックスで 削除した項目を表示にすると 消した覚えのないデータが見れますので そのまま復元していました。 お問い合わせするのも面倒だったのでなにかの バグだったのかなと放置していましたが 今日また別の久々に開...","body@stringLength":"479","rawBody":"

はじめてこちらの窓口を利用します。

ドロップボックスですが

フォルダは残っているのに

その中身がすべて消えるということが

今まで何度がありました。

ブラウザ版のドロップボックスで

削除した項目を表示にすると

消した覚えのないデータが見れますので

そのまま復元していました。

お問い合わせするのも面倒だったのでなにかの

バグだったのかなと放置していましたが

今日また別の久々に開くフォルダを

仕事で使用するために開いたら

空っぽでした！

有料で購入したデザインの素材集で

データ原本を紛失してしまっているので

とても困っています。

もちろん消した覚えはありません。

どういうことでしょうか？

対応を早々にお願いしたく思います。

どうぞよろしくお願いいたします。

このままでは安心して使えません。

","kudosSumWeight":8,"postTime":"2020-02-08T01:35:26.577-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":0,"currentRevision":{"__ref":"Revision:revision:395594_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":90176},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:395594":{"__typename":"Conversation","id":"conversation:395594","solved":false,"topic":{"__ref":"ForumTopicMessage:message:395594"},"lastPostingActivityTime":"2023-10-31T08:36:48.614-07:00","lastPostTime":"2023-10-31T08:36:48.614-07:00","unreadReplyCount":55,"isSubscribed":false},"ModerationData:moderation_data:395594":{"__typename":"ModerationData","id":"moderation_data:395594","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:395594_1":{"__typename":"Revision","id":"revision:395594_1","lastEditTime":"2020-02-08T01:35:26.577-08:00"},"ForumReplyMessage:message:449175":{"__typename":"ForumReplyMessage","id":"message:449175","conversation":{"__ref":"Conversation:conversation:395594"},"author":{"__ref":"User:user:1341999"},"revisionNum":1,"uid":449175,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"subject":"Re: データが勝手に消えている","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:449175"},"parent":{"__ref":"ForumReplyMessage:message:449073"},"body":"

お子様のデータだけは守りたかったですね。うちも過去すべての家族写真データがDropboxに入っていますので確認するのも怖いです。

サポートに問い合わせても何もしてくれなかったですか？うちの場合、有料会員で法人契約しているにも関わらず、知らぬ存ぜぬの一点張り。

過去4~5回同じような事があっても同様の対応でした。お客様の大切なデータが勝手に削除され、信頼が崩れました。

お子様の生まれてからのお写真なんて本当に宝物ですよね。クラウドサービスでは世間では信頼のある会社ですからね、まさかそこに保存したデータが消えるなんて想像もしないですよね。

今後同じ思いをする人がいないようにちゃんと非を認めて対応してもらいたいですよね。

こうやって同じ症状で同じ思いをした人が集まるとサポートもようやく動き出しましたね。でもこれまでずっと隠蔽してきたわけですからあまり信用なりません。しっかりと外部の監視の元やってもらった方が私はいいと思いますので是非上部に記載した朝日新聞社の方に情報提供のメールを送って頂ければ幸いです。

宜しくお願い申し上げます。

","body@stringLength":"512","rawBody":"

お子様のデータだけは守りたかったですね。うちも過去すべての家族写真データがDropboxに入っていますので確認するのも怖いです。

サポートに問い合わせても何もしてくれなかったですか？うちの場合、有料会員で法人契約しているにも関わらず、知らぬ存ぜぬの一点張り。

過去4~5回同じような事があっても同様の対応でした。お客様の大切なデータが勝手に削除され、信頼が崩れました。

お子様の生まれてからのお写真なんて本当に宝物ですよね。クラウドサービスでは世間では信頼のある会社ですからね、まさかそこに保存したデータが消えるなんて想像もしないですよね。

今後同じ思いをする人がいないようにちゃんと非を認めて対応してもらいたいですよね。

こうやって同じ症状で同じ思いをした人が集まるとサポートもようやく動き出しましたね。でもこれまでずっと隠蔽してきたわけですからあまり信用なりません。しっかりと外部の監視の元やってもらった方が私はいいと思いますので是非上部に記載した朝日新聞社の方に情報提供のメールを送って頂ければ幸いです。

宜しくお願い申し上げます。

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わたしも恐らく同じような現象です。
フォルダはそのまま残ってますが中のデータが全て空になってます。
子供が産まれてからの写真をすべて入れていて、すべて消えてしまいました。
本当に悲しいです。早期解決を求めます。","body@stringLength":"126","rawBody":"
わたしも恐らく同じような現象です。
フォルダはそのまま残ってますが中のデータが全て空になってます。
子供が産まれてからの写真をすべて入れていて、すべて消えてしまいました。
本当に悲しいです。早期解決を求めます。","author":{"__ref":"User:user:1344178"},"isEscalated":null,"postTime":"2020-08-28T09:21:28.101-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":10,"repliesCount":9,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":0,"currentRevision":{"__ref":"Revision:revision:449073_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":77802},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:449175_1":{"__typename":"Revision","id":"revision:449175_1","lastEditTime":"2020-08-28T18:14:59.618-07:00"},"QueryVariables:ReplyList:message:449175:1":{"__typename":"QueryVariables","id":"ReplyList:message:449175:1","value":{"id":"message:449175","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741624997000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741624997000","value":{"altText":"{login}'s 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{nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1741624997000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1741624997000","value":{"description":"{description}"},"localOverride":false},"Revision:revision:449073_1":{"__typename":"Revision","id":"revision:449073_1","lastEditTime":"2020-08-28T09:21:28.101-07:00"},"User:user:1379004":{"__typename":"User","id":"user:1379004","uid":1379004,"login":"Gordon1ch","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-11-26T04:19:00.803-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:44"},"entityType":"USER","eventPath":"community:mxpez29397/user:1379004"},"ModerationData:moderation_data:473586":{"__typename":"ModerationData","id":"moderation_data:473586","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:473586":{"__typename":"ForumReplyMessage","uid":473586,"id":"message:473586","revisionNum":1,"author":{"__ref":"User:user:1379004"},"readOnly":false,"repliesCount":5,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:449175"},"conversation":{"__ref":"Conversation:conversation:395594"},"subject":"Re: データが勝手に消えている","moderationData":{"__ref":"ModerationData:moderation_data:473586"},"body":"私も今しがた突然のデータ消去にみまわれました。大切な仕事用のデータが全て消えてしまって途方にくれてます。
英語チャットのみの対応もコミニュケーションが取りづらくてどうにかしてほしい…どうしてこういう事象が起きるのかきちんと原因を明らかにしてほしいですね。","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"128","kudosSumWeight":3,"postTime":"2020-11-26T04:23:53.285-08:00","lastPublishTime":"2020-11-26T04:23:53.285-08:00","metrics":{"__typename":"MessageMetrics","views":3970},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:395594/message:473586","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDQ3MzU5Miw0NzM1OTI","node":{"__ref":"ForumReplyMessage:message:473592"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"132","rawBody":"私も今しがた突然のデータ消去にみまわれました。大切な仕事用のデータが全て消えてしまって途方にくれてます。
英語チャットのみの対応もコミニュケーションが取りづらくてどうにかしてほしい…どうしてこういう事象が起きるのかきちんと原因を明らかにしてほしいですね。","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":0,"currentRevision":{"__ref":"Revision:revision:473586_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:473592":{"__typename":"ModerationData","id":"moderation_data:473592","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1388418":{"__typename":"User","id":"user:1388418","uid":1388418,"login":"gotn","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-12-15T00:31:18.588-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1388418"},"ForumReplyMessage:message:473592":{"__typename":"ForumReplyMessage","uid":473592,"id":"message:473592","revisionNum":2,"author":{"__ref":"User:user:1341999"},"readOnly":false,"repliesCount":4,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:473586"},"conversation":{"__ref":"Conversation:conversation:395594"},"subject":"Re: データが勝手に消えている","moderationData":{"__ref":"ModerationData:moderation_data:473592"},"body":"

またデータが消えるという被害に遭われた方が・・・。本当に残念な気持ちになりますよね。

しかも会社としての対応がまた酷いのでさらに悲しい気持ちになりますし、この怒りをどこにぶつけて良いのかわからなくなります。

Dropboxがこのコミュニティに書き込んでいるようにユーザである我々に起因する事情でデータが消えているとしたら何故復元できないのでしょうかね？削除済みのフォルダにもないし。

気が付かないところで消えている場合も多くありますよね、うちの場合はめったに見もしないような深い階層にある過去のデータが消えていました。1度前日に保存した動画データが消えていた事もありましたが、それも削除済みフォルダにもデータは入っていませんでした。

編集する必要があるデータでしたので、自分で消す事は確実にないですし、誰も触れない場所に置いてありましたので誰かが消す事もありません。もし誰かが消したとしてもフォルダから復元できるはずですが、それもできない状況でした。

確実におかしいですよね。

 

毎日新聞社の方に調査をお願いしておりますが、やはり数多くの被害者の声と証拠となるエビデンスがないとなかなか立証は難しいとの事です。もし何か情報がある方は以下の連絡先までご連絡をお願い致します。

Dropbox社をこらしめるとかそういう事ではなく、単純に同じような被害者をこれ以上出さない為に、これ以上大切なデータが消えない為に情報を集めてください。宜しくお願い申し上げます。

 

毎日新聞社　サイバーセキュリティ担当専門記者

須藤　龍也

[email and phone number removed as per Community Guidelines]

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2020-11-26T04:46:09.856-08:00","lastPublishTime":"2020-11-26T04:56:44.205-08:00","metrics":{"__typename":"MessageMetrics","views":3589},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:395594/message:473592","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDQ3OTUwOSw0Nzk1MDk","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDQ3OTUwOSw0Nzk1MDk","node":{"__ref":"ForumReplyMessage:message:479509"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"945","rawBody":"

またデータが消えるという被害に遭われた方が・・・。本当に残念な気持ちになりますよね。

しかも会社としての対応がまた酷いのでさらに悲しい気持ちになりますし、この怒りをどこにぶつけて良いのかわからなくなります。

Dropboxがこのコミュニティに書き込んでいるようにユーザである我々に起因する事情でデータが消えているとしたら何故復元できないのでしょうかね？削除済みのフォルダにもないし。

気が付かないところで消えている場合も多くありますよね、うちの場合はめったに見もしないような深い階層にある過去のデータが消えていました。1度前日に保存した動画データが消えていた事もありましたが、それも削除済みフォルダにもデータは入っていませんでした。

編集する必要があるデータでしたので、自分で消す事は確実にないですし、誰も触れない場所に置いてありましたので誰かが消す事もありません。もし誰かが消したとしてもフォルダから復元できるはずですが、それもできない状況でした。

確実におかしいですよね。

 

毎日新聞社の方に調査をお願いしておりますが、やはり数多くの被害者の声と証拠となるエビデンスがないとなかなか立証は難しいとの事です。もし何か情報がある方は以下の連絡先までご連絡をお願い致します。

Dropbox社をこらしめるとかそういう事ではなく、単純に同じような被害者をこれ以上出さない為に、これ以上大切なデータが消えない為に情報を集めてください。宜しくお願い申し上げます。

 

毎日新聞社　サイバーセキュリティ担当専門記者

須藤　龍也

[email and phone number removed as per Community Guidelines]

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:473592_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:479509":{"__typename":"ModerationData","id":"moderation_data:479509","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:479509":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1388418"},"id":"message:479509","revisionNum":1,"uid":479509,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:473592"},"conversation":{"__ref":"Conversation:conversation:395594"},"subject":"Re: データが勝手に消えている","moderationData":{"__ref":"ModerationData:moderation_data:479509"},"body":"

現在同じ現象に直面している者です。

 

「過去のバージョンに巻き戻す機能」を使い原因を調査してみたところ

「共有をかけているユーザーが削除した」という履歴が残っていました。

 

しかし、同一時刻（1分未満）に別々のフォルダにある

特定の拡張子がついたファイルだけを削除しており

明らかに人為的なミスで削除できるレベルを超えています。

 

もちろん本人にも確認を取りましたが触っていないとのことでした。

 

外付けHDDに保存しているわけでもなく、

Dropboxのバージョンは最新のものです。

 

これでもDropbox側の問題でないというのなら

きちんと原因を調査してほしいところです。

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":2,"repliesCount":2,"postTime":"2020-12-15T02:10:41.686-08:00","lastPublishTime":"2020-12-15T02:10:41.686-08:00","metrics":{"__typename":"MessageMetrics","views":3532},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:395594/message:479509","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"416","rawBody":"

現在同じ現象に直面している者です。

 

「過去のバージョンに巻き戻す機能」を使い原因を調査してみたところ

「共有をかけているユーザーが削除した」という履歴が残っていました。

 

しかし、同一時刻（1分未満）に別々のフォルダにある

特定の拡張子がついたファイルだけを削除しており

明らかに人為的なミスで削除できるレベルを超えています。

 

もちろん本人にも確認を取りましたが触っていないとのことでした。

 

外付けHDDに保存しているわけでもなく、

Dropboxのバージョンは最新のものです。

 

これでもDropbox側の問題でないというのなら

きちんと原因を調査してほしいところです。

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:479509_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1484307":{"__typename":"User","id":"user:1484307","uid":1484307,"login":"rockerbomber","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-10-22T18:15:47.664-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1484307"},"ModerationData:moderation_data:725802":{"__typename":"ModerationData","id":"moderation_data:725802","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:725802":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1484307"},"id":"message:725802","revisionNum":1,"uid":725802,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:449175"},"conversation":{"__ref":"Conversation:conversation:395594"},"subject":"Re: データが勝手に消えている","moderationData":{"__ref":"ModerationData:moderation_data:725802"},"body":"

合衆国法典違反ファイルは自動的に消されるの

基本だよねぇ

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"39","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-10-31T08:36:48.614-07:00","lastPublishTime":"2023-10-31T08:36:48.614-07:00","metrics":{"__typename":"MessageMetrics","views":1078},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:395594/message:725802","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"54","rawBody":"

合衆国法典違反ファイルは自動的に消されるの

基本だよねぇ

 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":0,"currentRevision":{"__ref":"Revision:revision:725802_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1741624997000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1741624997000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:725802_1":{"__typename":"Revision","id":"revision:725802_1","lastEditTime":"2023-10-31T08:36:48.614-07:00"},"Revision:revision:473592_2":{"__typename":"Revision","id":"revision:473592_2","lastEditTime":"2020-11-26T04:56:44.205-08:00"},"Revision:revision:479509_1":{"__typename":"Revision","id":"revision:479509_1","lastEditTime":"2020-12-15T02:10:41.686-08:00"},"Revision:revision:473586_1":{"__typename":"Revision","id":"revision:473586_1","lastEditTime":"2020-11-26T04:23:53.285-08:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"107001000","messageSubject":"データが勝手に消えている","messageId":"395594","replyId":"449175"},"buildId":"Btkyb7T6TeYM9D2gUmiOv","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}