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Explorer | Level 3

2 years ago

「メモリ不足のため、この処理を完了できません。」と表示されファイルをコピーできない

ドロップボックスのPDFデータをWindows11のエクスプローラーを利用して、デスクトップにコピーしようとすると
「メモリ不足のため、この処理を完了できません。」と表示されコピーできません。
その他のファイルは「プロパティを含めずこのファイルを移動しますか。」と
表示され「はい」を押すとコピーが実行されます。
解決方法をご存じの方はいらっしゃいますでしょうか？

5 Replies

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Yohei Fukui
Dropbox Staff
2 years ago
osyousan さん、こんにちは！コミュニティへの投稿ありがとうございます！

「プロパティを含めずこのファイルを移動しますか。」はWindows のOSから直接出ているメッセージで、基本的には「はい」で続行して問題ございませんが、
原因としては、コピー元と先のドライブやフォルダのフォーマットが異なるためにプロパティの情報がコピーできない場合があります。

「メモリ不足のため、この処理を完了できません。」とのメッセージは文字通りご利用のパソコンの容量が不足しているため、ファイルのコピーができない状況かと存じますので、以下の手順にてパソコンの容量をご確認いただく事をおすすめいたします！

Windows の場合：

Windows でハードドライブの空き容量を確認するには、［マイコンピュータ］を開いて、表示される［エクスプローラ］ウィンドウで空き容量情報を確認します。空き容量が表示されない場合は、ハードドライブを右クリックして［プロパティ］をクリックします。
- bit-maek
  New member | Level 2
  9 months ago
  私も同じ問題に悩まされています。
  メモリ不足と表示されますがメモリ不足でも何でもなく、プロパティの問題だと思います。
  
  私の場合はデスクトップ上にはコピーできますがNASにコピーしようとするとエラーとなりました。
  そのときはどうにかなったのですが、Dropboxの管理外から外すか何かしらの操作を行ったところコピーすることができました。（具体的な手順は記録していません）
  
  メモリ不足というエラー表示をするWindowsに問題がありますが、そのまま受け取ってパソコンの問題とするコミュニティの回答が多いのもどうかと思います。
  
  コピーできないプロパティを付与しているのがDropboxなのかどうかはわかりませんが、プロパティを解除する方法などあれば教えて頂きたいです。
  
  試してはいませんがWindowsであればファイルを高速コピーするフリーソフトなどを使うことでプロパティを破棄してコピーできるかもですね。
  - saco
    New member | Level 2
    13 days ago
    私も同様の状況から抜け出せず困っています。
    Dropbox上のPDFデータをUSBメモリに保存しようとするときに「メモリ不足のため、この処理を完了できません。」が表示されます。
    Word、Excelファイルは保存できます（ただし、「新しい場所へコピーできないプロパティを持っています。」「プロパティを含めずにこのファイルをコピーしますか？」のメッセージが表示される）。
    またデスクトップなどDropbox外へのコピーはできますが、それをUSBメモリに保存しようとすると「メモリ不足のため、･･････」が表示されます。
    どなたか、解決作を教えてください。m(__)m

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「メモリ不足のため、この処理を完了できません。」と表示されファイルをコピーできない","moderationData":{"__ref":"ModerationData:moderation_data:726691"},"body":"

osyousan さん、こんにちは！コミュニティへの投稿ありがとうございます！

「プロパティを含めずこのファイルを移動しますか。」はWindows のOSから直接出ているメッセージで、基本的には「はい」で続行して問題ございませんが、
原因としては、コピー元と先のドライブやフォルダのフォーマットが異なるためにプロパティの情報がコピーできない場合があります。

「メモリ不足のため、この処理を完了できません。」とのメッセージは文字通りご利用のパソコンの容量が不足しているため、ファイルのコピーができない状況かと存じますので、以下の手順にてパソコンの容量をご確認いただく事をおすすめいたします！

Windows の場合：

Windows でハードドライブの空き容量を確認するには、［マイコンピュータ］を開いて、表示される［エクスプローラ］ウィンドウで空き容量情報を確認します。空き容量が表示されない場合は、ハードドライブを右クリックして［プロパティ］をクリックします。

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"postTime":"2023-11-03T00:31:29.433-07:00","lastPublishTime":"2023-11-03T00:31:29.433-07:00","metrics":{"__typename":"MessageMetrics","views":12786},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:725357/message:726691","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDUyOjF8aW50LDc4Njk3NSw3ODY5NzU","node":{"__ref":"ForumReplyMessage:message:786975"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:786975":{"__typename":"ModerationData","id":"moderation_data:786975","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1910891":{"__typename":"User","id":"user:1910891","uid":1910891,"login":"saco","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-04-11T21:45:51.989-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1910891"},"ForumReplyMessage:message:786975":{"__typename":"ForumReplyMessage","uid":786975,"id":"message:786975","revisionNum":1,"author":{"__ref":"User:user:1860800"},"readOnly":true,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:726691"},"conversation":{"__ref":"Conversation:conversation:725357"},"subject":"Re: 「メモリ不足のため、この処理を完了できません。」と表示されファイルをコピーできない","moderationData":{"__ref":"ModerationData:moderation_data:786975"},"body":"

私も同じ問題に悩まされています。

メモリ不足と表示されますがメモリ不足でも何でもなく、プロパティの問題だと思います。

私の場合はデスクトップ上にはコピーできますがNASにコピーしようとするとエラーとなりました。

そのときはどうにかなったのですが、Dropboxの管理外から外すか何かしらの操作を行ったところコピーすることができました。（具体的な手順は記録していません）

メモリ不足というエラー表示をするWindowsに問題がありますが、そのまま受け取ってパソコンの問題とするコミュニティの回答が多いのもどうかと思います。

コピーできないプロパティを付与しているのがDropboxなのかどうかはわかりませんが、プロパティを解除する方法などあれば教えて頂きたいです。

試してはいませんがWindowsであればファイルを高速コピーするフリーソフトなどを使うことでプロパティを破棄してコピーできるかもですね。

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私も同様の状況から抜け出せず困っています。

Dropbox上のPDFデータをUSBメモリに保存しようとするときに「メモリ不足のため、この処理を完了できません。」が表示されます。

Word、Excelファイルは保存できます（ただし、「新しい場所へコピーできないプロパティを持っています。」「プロパティを含めずにこのファイルをコピーしますか？」のメッセージが表示される）。

またデスクトップなどDropbox外へのコピーはできますが、それをUSBメモリに保存しようとすると「メモリ不足のため、･･････」が表示されます。

どなたか、解決作を教えてください。m(__)m

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