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rodrigosantosooo

New member | Level 2

5 years ago

Estou sem acesso a uma pasta compartilhada por outra conta. Esta outra conta tem 2 Teras de espaço.

Izabel

Dropbox Staff

5 years ago

Olá rodrigosantosooo,

Agradeço por postar na Comunidade do Dropbox.

O espaço entre contas individuais do Dropbox, sejam pagas ou gratuitas, não é compartilhado. Quando você assina um plano individual em uma conta, o espaço é atribuído somente á ela e não é compartilhado com os membros de pastas compartilhadas.

Sua cota do Dropbox é calculada com base no conteúdo total de seu Dropbox, o que inclui as pastas compartilhadas. Uma conta do Dropbox não pode sincronizar mais do que sua cota, de modo que uma conta de 2 GB não pode sincronizar mais do que 2 GB de dados, incluindo o espaço ocupado pelas pastas compartilhadas.

Como todo membro de uma pasta compartilhada pode adicionar e modificar arquivos em uma pasta compartihada com pertmissão de edição, a pasta compartilhada ocupa espaço na conta de todos.

Essa política existe para evitar que usuários ganhem espaço ilimitado ao usar contas do Dropbox Básico cheias de pastas compartilhadas.

Como alternativas:

Pode enviar um link compartilhado com permissão de visualização.
Pode criar uma solicitação de arquivos para que receba arquivos de outras pessoas.

Caso precise de um pouco mais de espaço em uma conta gratuita, você pode acessar as seguintes páginas em nosso site para ver como ganhar espaço adicional:

Ganhe bônus de espaço aprendendo sobre o Dropbox: https://www.dropbox.com/gs
Ganhe bônus de espaço indicando pessoas para o Dropbox: https://www.dropbox.com/referrals
Ganhe bônus de espaço falando sobre o Dropbox para outras pessoas: https://www.dropbox.com/free

Caso esteja interessado em compartilhar uma determinada cota entre múltiplos usuários, temos a opção de assinatura do Dropbox Business. Saiba mais sobre o Dropbox Business.

Espero ter esclarecido sua dúvida. Boa tarde!

rodrigosantosooo

New member | Level 2

5 years ago

Agradeço a resposta.
Entendo esse ponto sobre as contas não terem pastas compartilhadas daquela forma, mas eu não consigo nem ter acesso as pastas, visualizar/editar, e já foi enviado a mim a confirmação da solicitação que fiz ao email portador da pasta.
Me pede mais espaço e estou apenas agora tentando visualizar a pasta.
O que fazer?

rodrigosantosooo
New member | Level 2
5 years ago
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Tenho uma conta com 2TB de espaço.
Tenho outra conta que está tentando acessar uma pasta cujo host é a conta de 2TB, porém ao tentar a pasta compartilhada o dropbox me pede que compre espaço para minha conta grátis.
Quero apenas acessar a pasta que já está compartilhada, assim como os outros emails que receberam o compartilhamento estão acessando normalmente.
Izabel
Dropbox Staff
5 years ago
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Compreendo rodrigosantosooo .

Se compartilhou a pasta da conta Plus e ela tiver mais que o limite de espaço da conta gratuita, não conseguirá adicionar a pasta ao seu Dropbox na conta gratuita.

Quando você dá permissão somente para visualização de um arquivo ou pasta, a pessoa é convidada para esse arquivo ou pasta. O destinatário tem acesso ao arquivo ou pasta em sua própria conta do Dropbox se tiver espaço nela.

Pode abrir o link compartilhado da conta Plus, sem estar logado na conta gratuita.

Saiba como dar a alguém permissão somente para visualizar um arquivo ou pasta.

Se tiver alguma dúvida ou encontrar algum erro, por favor, entre em contato. Bom final de semana.

Bom final de semana

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Esta outra conta tem 2 Teras de espaço.","id":"message:423106","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:1306020"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:105001000"},"conversation":{"__ref":"Conversation:conversation:423106"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:423106"},"body@stripHtml({\"truncateLength\":200})":" Estou sem acesso a uma pasta compartilhada por outra conta. Esta outra conta tem 2 Teras de espaço. A minha é a versãp 2Gb grátis e está pedindo que eu compre espaço para acessar uma pasta que já te...","body@stringLength":"457","rawBody":"

Estou sem acesso a uma pasta compartilhada por outra conta. Esta outra conta tem 2 Teras de espaço.
A minha é a versãp 2Gb grátis e está pedindo que eu compre espaço para acessar uma pasta que já tem 2Tb para utilização.
Gostaria de saber como obtenho acesso. já cliquei no sino e etc, mas o drop box pede que eu compre uma versão paga.

Nome da Pasta: KOMBO

assunto:
permissão, acesso negado, pasta compartilhada.

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Esta outra conta tem 2 Teras de espaço.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:424136"},"body":"

Olá rodrigosantosooo,

Agradeço por postar na Comunidade do Dropbox.

Como todo membro de uma pasta compartilhada pode adicionar e modificar arquivos em uma pasta compartihada com pertmissão de edição, a pasta compartilhada ocupa espaço na conta de todos.

Essa política existe para evitar que usuários ganhem espaço ilimitado ao usar contas do Dropbox Básico cheias de pastas compartilhadas.

Como alternativas:

Pode enviar um link compartilhado com permissão de visualização.
Pode criar uma solicitação de arquivos para que receba arquivos de outras pessoas.

Caso precise de um pouco mais de espaço em uma conta gratuita, você pode acessar as seguintes páginas em nosso site para ver como ganhar espaço adicional:

Ganhe bônus de espaço aprendendo sobre o Dropbox: https://www.dropbox.com/gs
Ganhe bônus de espaço indicando pessoas para o Dropbox: https://www.dropbox.com/referrals
Ganhe bônus de espaço falando sobre o Dropbox para outras pessoas: https://www.dropbox.com/free

Caso esteja interessado em compartilhar uma determinada cota entre múltiplos usuários, temos a opção de assinatura do Dropbox Business. Saiba mais sobre o Dropbox Business.

Espero ter esclarecido sua dúvida. Boa tarde!

","body@stringLength":"2957","rawBody":"

Olá ,

Agradeço por postar na Comunidade do Dropbox.

Como todo membro de uma pasta compartilhada pode adicionar e modificar arquivos em uma pasta compartihada com pertmissão de edição, a pasta compartilhada ocupa espaço na conta de todos.

Essa política existe para evitar que usuários ganhem espaço ilimitado ao usar contas do Dropbox Básico cheias de pastas compartilhadas.

Como alternativas:

Pode enviar um link compartilhado com permissão de visualização.
Pode criar uma solicitação de arquivos para que receba arquivos de outras pessoas.

Caso precise de um pouco mais de espaço em uma conta gratuita, você pode acessar as seguintes páginas em nosso site para ver como ganhar espaço adicional:

Ganhe bônus de espaço aprendendo sobre o Dropbox: https://www.dropbox.com/gs
Ganhe bônus de espaço indicando pessoas para o Dropbox: https://www.dropbox.com/referrals
Ganhe bônus de espaço falando sobre o Dropbox para outras pessoas: https://www.dropbox.com/free

Caso esteja interessado em compartilhar uma determinada cota entre múltiplos usuários, temos a opção de assinatura do Dropbox Business. Saiba mais sobre o Dropbox Business.

Espero ter esclarecido sua dúvida. Boa tarde!

","author":{"__ref":"User:user:1223536"},"isEscalated":null,"postTime":"2020-05-26T09:14:22.078-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":3,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:424136_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1354},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:424151_1":{"__typename":"Revision","id":"revision:424151_1","lastEditTime":"2020-05-26T09:45:17.296-07:00"},"QueryVariables:ReplyList:message:424151:1":{"__typename":"QueryVariables","id":"ReplyList:message:424151:1","value":{"id":"message:424151","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741624997000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741624997000","value":{"altText":"{login}'s 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Estou sem acesso a uma pasta compartilhada por outra conta. Esta outra conta tem 2 Teras de espaço.","moderationData":{"__ref":"ModerationData:moderation_data:423108"},"body":"

Tenho uma conta com 2TB de espaço.
Tenho outra conta que está tentando acessar uma pasta cujo host é a conta de 2TB, porém ao tentar a pasta compartilhada o dropbox me pede que compre espaço para minha conta grátis.
Quero apenas acessar a pasta que já está compartilhada, assim como os outros emails que receberam o compartilhamento estão acessando normalmente.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-05-22T16:10:05.311-07:00","lastPublishTime":"2020-05-22T16:10:05.311-07:00","metrics":{"__typename":"MessageMetrics","views":1362},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/message:423106/message:423108","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"390","rawBody":"

Compreendo rodrigosantosooo .

Se compartilhou a pasta da conta Plus e ela tiver mais que o limite de espaço da conta gratuita, não conseguirá adicionar a pasta ao seu Dropbox na conta gratuita.

Quando você dá permissão somente para visualização de um arquivo ou pasta, a pessoa é convidada para esse arquivo ou pasta. O destinatário tem acesso ao arquivo ou pasta em sua própria conta do Dropbox se tiver espaço nela.

Pode abrir o link compartilhado da conta Plus, sem estar logado na conta gratuita.

Saiba como dar a alguém permissão somente para visualizar um arquivo ou pasta.

Se tiver alguma dúvida ou encontrar algum erro, por favor, entre em contato. Bom final de semana.

Bom final de semana

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-05-29T12:01:58.373-07:00","lastPublishTime":"2020-05-29T12:01:58.373-07:00","metrics":{"__typename":"MessageMetrics","views":1324},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/message:423106/message:425178","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"1303","rawBody":"

Compreendo .

Se compartilhou a pasta da conta Plus e ela tiver mais que o limite de espaço da conta gratuita, não conseguirá adicionar a pasta ao seu Dropbox na conta gratuita.

Pode abrir o link compartilhado da conta Plus, sem estar logado na conta gratuita.

Saiba como dar a alguém permissão somente para visualizar um arquivo ou pasta.

Se tiver alguma dúvida ou encontrar algum erro, por favor, entre em contato. Bom final de semana.

Bom final de semana

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:425178_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1741624997000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1741624997000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:425178_1":{"__typename":"Revision","id":"revision:425178_1","lastEditTime":"2020-05-29T12:01:58.373-07:00"},"Revision:revision:423108_1":{"__typename":"Revision","id":"revision:423108_1","lastEditTime":"2020-05-22T16:10:05.311-07:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"105001000","messageSubject":"estou-sem-acesso-a-uma-pasta-compartilhada-por-outra-conta-esta-outra-conta-tem-","messageId":"423106","replyId":"424151"},"buildId":"k2ra3WbQxEm0ebgjo41Oz","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}