I see how this works. Folder FRED has a grey minus. When I enable selective sync on FRED it creates a new folder on my PC called FRED (selective sync...) But the original folder FRED still keeps the...
Efectivamente, hace poco, habréis advertido que la aplicación de Dropbox para escritorio volvió a indizar algunos de los archivos de la carpeta de Dropbox local.
Este cambio puede ocurrir en algunos casos si se actualiza la aplicación de Dropbox para escritorio. Ten en cuenta que este proceso no afectará ni eliminará ninguno de los archivos de la carpeta de Dropbox.
Initially, I wanted to clarify that a selective sync conflict occurs when you sync a folder back to your Dropbox folder but there’s already a folder in that location/path with the same name.
Having said that, there are a few ways mentioned in this article on how to tackle a selective sync conflict.
This is exactly the problem I have, can anyone point me to a link that actually solves the problem and doesn't just say 'deal with two folders'? I want to free up space on my hard drive which is why I'm using selective sync to say "take these folders off my hard drive". Instead of deleting files locally, it just marks them with a grey minus. What use is that?
Do I simply delete the 'grey minus' folders locally? Is that the way to achieve my aim of (a) freeing up disk space and (b) leaving my files safely intact in my dropbox repository?
If you have a folder with the grey minus icon in your Dropbox folder, it generally means that there is another folder with the same name in the same path which is selectively synced(not in your Dropbox folder).
For example, I have“Folder A” in my Dropbox folder with a grey minus icon. The reason for this is that I also have a selectively synced folder called“Folder A”, visible only in the Dropbox website. If I choose to sync”Folder A” back from my selective sync settings, it will be synced as“Folder A(selective sync conflict)”, since there is another folder with the same name already there.
Having said that, if you have been editing content in the folder with the grey minus icon, to ensure that you don’t delete any altered files, I’d recommend syncing the same-named folder from your selective sync settings and comparing and consolidating the files in them. If you haven’t edited any content in them, you should be able to remove the folder in question.
You can also find more info about selective sync conflicts here.
Thanks, but I think this is just a wee bug / quirk / misunderstanding about how the 'feature' is supposed to work.
Those folders are all green-ticks that I haven't changed anything in for years. All I did was unselect them in Selective Sync. In my mind, that shouldn't cause any type of 'conflict'. I just want it removed from my local repository.
That said, I did just delete the folders off my HDD and (thankfully) they remain in my online dropbox, so I've achieved my aim. It would be nice (and less stressful when pushing 'delete') if the selective sync had ditched them for me, but hey.
I noticed when I tried to run a test scenario (create a folder, see it exists online and locally, then uncheck it in selective sync) I did not get the grey minus. The local folder simply got deleted. So, I think the age of the folders in question has something to do with it. Maybe some backwards compatibility thing with the client? I don't know.
But, for now, I am where I need to be.
Need more support
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Si no encuentras la respuesta que necesitas, haz una nueva pregunta.","title":"Haz una pregunta","shortTitle":"Haz una pregunta","parent":{"__ref":"Category:category:104007A"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:Spanish"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:104007A"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bi02Ni1hU2l3aXA\"}"},"topicsCount":4356,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-15T07:35:45.282-07:00"},"eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/"},"ForumTopicMessage:message:379684":{"__typename":"ForumTopicMessage","uid":379684,"subject":"Realizando la actualización puntual","id":"message:379684","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:1233250"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:104001000"},"conversation":{"__ref":"Conversation:conversation:379684"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:379684"},"body@stripHtml({\"truncateLength\":200})":" Buenos días! Llevo como cinco horas con el siguiente mensaje \"Realizando la actualización puntual\" y nada de lo que he hecho en todo eñ día se ha sincronizado con mis compañeros, ni nada de lo que h...","body@stringLength":"414","rawBody":"
Buenos días!
Llevo como cinco horas con el siguiente mensaje \"Realizando la actualización puntual\" y nada de lo que he hecho en todo eñ día se ha sincronizado con mis compañeros, ni nada de lo que han hecho ellos lo puedo ver yo.. Estamos toda la mañana sin poder trabajar y son muchas horas de trabajo perdido.
Alguna solución?
Saludos!
","kudosSumWeight":1,"postTime":"2019-11-20T03:34:20.112-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:379684_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3304},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:379684":{"__typename":"Conversation","id":"conversation:379684","solved":false,"topic":{"__ref":"ForumTopicMessage:message:379684"},"lastPostingActivityTime":"2020-01-17T07:25:00.237-08:00","lastPostTime":"2020-01-17T07:25:00.237-08:00","unreadReplyCount":14,"isSubscribed":false},"ModerationData:moderation_data:379684":{"__typename":"ModerationData","id":"moderation_data:379684","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:379684_1":{"__typename":"Revision","id":"revision:379684_1","lastEditTime":"2019-11-20T03:34:20.112-08:00"},"ForumReplyMessage:message:380337":{"__typename":"ForumReplyMessage","id":"message:380337","conversation":{"__ref":"Conversation:conversation:379684"},"author":{"__ref":"User:user:344389"},"revisionNum":1,"uid":380337,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"subject":"Re: Realizando la actualización puntual","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:380337"},"parent":{"__ref":"ForumReplyMessage:message:380171"},"body":"
Efectivamente, hace poco, habréis advertido que la aplicación de Dropbox para escritorio volvió a indizar algunos de los archivos de la carpeta de Dropbox local.
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Este cambio puede ocurrir en algunos casos si se actualiza la aplicación de Dropbox para escritorio. Ten en cuenta que este proceso no afectará ni eliminará ninguno de los archivos de la carpeta de Dropbox.
Si tienes capturas de pantalla o más detalles sobre lo que está sucediendo, no dudéis en incluirlos en el ticket de asistencia.
\n
\n
¡Un saludo!
\n
\n
","body@stringLength":"2648","rawBody":"
Hola , , , y :
\n
Efectivamente, hace poco, habréis advertido que la aplicación de Dropbox para escritorio volvió a indizar algunos de los archivos de la carpeta de Dropbox local.
\n
Este cambio puede ocurrir en algunos casos si se actualiza la aplicación de Dropbox para escritorio. Ten en cuenta que este proceso no afectará ni eliminará ninguno de los archivos de la carpeta de Dropbox.
Si tienes capturas de pantalla o más detalles sobre lo que está sucediendo, no dudéis en incluirlos en el ticket de asistencia.
\n
\n
¡Un saludo!
\n
\n
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Realizando la actualización puntual","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:380171"},"body":"
Madre mia, que yo tengo 180 gigas, si despues del desayuno no está sincronizado me va a tocar, es que no hay derecho
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Madre mia, que yo tengo 180 gigas, si despues del desayuno no está sincronizado me va a tocar, es que no hay derecho
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Vale Rita, ¿pero qué hago para solucionar el tema?
El mensaje de \"rsalizando una actualización puntual\" ya lleva varias horas en el ordenador de casa y no se ha sincronizado el trabajo que he hecho desde ayer en la oficina.
¿Cuál es la solución?
Saludos
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-11-22T14:55:02.561-08:00","lastPublishTime":"2019-11-22T14:55:02.561-08:00","metrics":{"__typename":"MessageMetrics","views":2881},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:379684/message:380361","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDUyOjF8aW50LDM4MTIxNCwzODEyMTQ","node":{"__ref":"ForumReplyMessage:message:381214"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:381214":{"__typename":"ModerationData","id":"moderation_data:381214","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1252063":{"__typename":"User","id":"user:1252063","uid":1252063,"login":"hmruffo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-01-14T01:55:45.154-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1252063"},"ForumReplyMessage:message:381214":{"__typename":"ForumReplyMessage","uid":381214,"id":"message:381214","revisionNum":1,"author":{"__ref":"User:user:344389"},"readOnly":true,"repliesCount":4,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"parent":{"__ref":"ForumReplyMessage:message:380361"},"conversation":{"__ref":"Conversation:conversation:379684"},"subject":"Re: Realizando la actualización puntual","moderationData":{"__ref":"ModerationData:moderation_data:381214"},"body":"
Si el problema sigue persistiendo, podéis seguir los siguientes pasos, dependiendo del Sistema Operativo del equipo que tiene la incidencia:
\n
MAC
\n
Los permisos pueden configurarse de diferentes formas y pueden restaurarse de forma manual a través de un proceso bastante sencillo. Ten en cuenta que es muy importante seguir estos pasos con precisión, puesto que, de lo contrario, podrían surgir otros problemas:
\n
1) Asegúrate de que la aplicación de Dropbox esté en funcionamiento.
\n
2) Haz clic en el icono de Dropbox en la barra de menús y, a continuación, haz clic en el icono de engranaje en el panel de notificaciones.
\n
3) Selecciona “Preferencias”.
\n
4) Haz clic en la pestaña \"Cuenta\".
\n
5) Mantén presionada la tecla \"Opción\".
\n
6) Haz clic en el botón \"Corregir permisos\" (asegúrate de mantener presionada la tecla \"Opción\").
\n
Esto le permitirá a Dropbox acceder a tu carpeta de inicio, a tu carpeta de Dropbox y a cualquier configuración necesaria.
\n
WINDOWS
\n
Ten en cuenta que es muy importante seguir estos pasos específicamente en orden, ya que no hacerlo puede ocasionar otros problemas:
\n
\n
1) Asegúrate de que la aplicación de escritorio de Dropbox se esté ejecutando
\n
\n
2) Haz clic en el icono de Dropbox en su barra de menú y luego haz clic en el engranaje en el panel de Notificaciones
\n
\n
3) Selecciona'Preferencias'
\n
\n
4) Haz clic en la pestaña'Cuenta', y luego haz clic en la ventana debajo de la pestaña(cualquier lugar lo hará)
\n
\n
5) Mantén presionada la tecla'Espacio'
\n
\n
6) Haz clic en el botón'Reparar vínculos duros'
\n
\n
7) Es posible que te solicite tu nombre de usuario y contraseña, estas son las credenciales de inicio de sesión de tu computadora, no las de tu cuenta de Dropbox
\n
\n
8) Espera unos diez minutos para ver si Dropbox reanuda la sincronización. Si los pasos anteriores no resuelven su problema, repite los pasos 1 → 5, pero en el paso 6, esta vez haz clic en el botón\"Reparar permisos\". Los permisos del sistema operativo pueden evitar que los archivos no sean vistos o editados por inicios de sesión no autorizados.
\n
\n
Los permisos se pueden establecer de varias maneras y se pueden restaurar manualmente a través de un proceso bastante simple. Ten en cuenta que si usa la opción\"Reparar permisos\", la sincronización comenzará nuevamente. Si necesitas seguir este paso, espera unas horas y avísame si la sincronización sigue sin avanzar.
\n
\n
Espero que esta información os sea de utilidad. De lo contrario, os pedimos disculpas por este inconveniente. Si el problema sigue persistiendo, os recomiendocontactar con el equipo de asistencia de Dropboxpara que puedan ayudaros.
\n
\n
¡Un saludo!
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Hola, yo tengo el mismo problema y ya he probado las dos cosas que mencionaste sin exito. Realmente me parece poco serio. Esta es una herramienta de trabajo que pagamos para tener la información disponible y eso no está pasando. Pensaré bien la renovación este año.
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Dropbox Staff