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ARTUROALMA's avatar
ARTUROALMA
New member | Level 2
8 years ago

NECESITO AYUDA!!

NUNCA QUISE EL PLAN BUSSINES ! HACE UN PAR DE DIAS HICE LA CANCELACIÓN DE MI CUENTA Y HOY ME COBRAN MÁS DE 700 DLLS. ¿COMO EXIJO MI DINERO? YO NO QUIERO ESTE PLAN.

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  • Bruna_'s avatar
    Bruna_
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
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    Hola ARTUROALMA,

    ¡Gracias por utilizar nuestro foro!

    Los casos que envuelven pagos, deben ser tratados directamente con el equipo de Soporte técnico de Dropbox desde www.dropbox.com/support .

    ¡Espero que esto sea de utilidad y que pronto te comuniques con nosotros!

    Saludos,
    Bruna

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NECESITO AYUDA!!","moderationData":{"__ref":"ModerationData:moderation_data:223300"},"body":"Envíe una prueba de cancelación a Dropbox en http://bit.ly/cm-support y solicite ayuda. Tenga en cuenta que como este es un foro público nadie aquí puede ayudar.

Una vez que haya registrado su boleto puede ser rastreado en http://dropbox.zendesk.com y las respuestas tomarán unos días.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-05-29T03:48:41.550-07:00","lastPublishTime":"2017-05-29T03:48:41.550-07:00","metrics":{"__typename":"MessageMetrics","views":1914},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:223291/message:223300","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:312781":{"__typename":"User","id":"user:312781","uid":312781,"login":"Bruna_","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-20T04:18:45.167-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zMTI3ODEtMTc1OWlGODg3MDc0NTA5QThGQThF"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:312781"},"ModerationData:moderation_data:223307":{"__typename":"ModerationData","id":"moderation_data:223307","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:223307":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:312781"},"id":"message:223307","revisionNum":1,"uid":223307,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"parent":{"__ref":"ForumTopicMessage:message:223291"},"conversation":{"__ref":"Conversation:conversation:223291"},"subject":"Re: NECESITO AYUDA!!","moderationData":{"__ref":"ModerationData:moderation_data:223307"},"body":"Hola ARTUROALMA,

¡Gracias por utilizar nuestro foro!

Los casos que envuelven pagos, deben ser tratados directamente con el equipo de Soporte técnico de Dropbox desde www.dropbox.com/support .

¡Espero que esto sea de utilidad y que pronto te comuniques con nosotros!

Saludos,
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