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Hallo,

ich bin seit langem Dropbox Nutzer und mit einer alten, nicht mehr aktiven Mailadresse angemeldet. Seit einiger Zeit funktioniert nun mein Passwort nicht mehr. Da die Mailadresse nicht mehr aktiv ist, kann ich das Passwort nicht zurücksetzen. Gibt es hierfür eine Lösung?

Vielen Dank im Voraus!

","body@stringLength":"320","rawBody":"

Hallo,

ich bin seit langem Dropbox Nutzer und mit einer alten, nicht mehr aktiven Mailadresse angemeldet. Seit einiger Zeit funktioniert nun mein Passwort nicht mehr. Da die Mailadresse nicht mehr aktiv ist, kann ich das Passwort nicht zurücksetzen. Gibt es hierfür eine Lösung?

Vielen Dank im Voraus!

","kudosSumWeight":0,"postTime":"2021-07-17T15:12:46.472-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:533657_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":403},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hallo, ich bin seit langem Dropbox Nutzer und mit einer alten, nicht mehr aktiven Mailadresse angemeldet. Seit einiger Zeit funktioniert nun mein Passwort nicht mehr. 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Kontodaten ändern","moderationData":{"__ref":"ModerationData:moderation_data:533850"},"body":"

Hallo flo mnz,

\n

 

\n

danke für Ihren neuen Beitrag!

\n

 

\n

Wenn Sie nicht auf die E-Mail-Adresse für Ihr Dropbox-Konto zugreifen können, können wir nicht bestätigen, ob Sie der Eigentümer des Kontos sind. Daher können wir nicht direkt dabei helfen, das Kontenkennwort zurückzusetzen.

\n

 

\n

Ihr E-Mail-Anbieter kann Ihnen möglicherweise dabei helfen, wieder auf Ihre E-Mails zuzugreifen. Lesen Sie am besten die Hilfeseiten Ihres E-Mail-Anbieters, um Näheres zu erfahren.

\n

 

\n

Ihre Dateien finden:
Wenn Sie Ihr Kennwort nicht zurücksetzen oder nicht auf Ihr E-Mail-Konto zugreifen können, haben Sie noch die Möglichkeit, über ein Gerät auf Ihre Dateien zuzugreifen, mit dem Sie bereits bei Dropbox angemeldet sind. Das könnte z. B. Ihr Smartphone, Tablet oder auch der Computer eines Freundes sein. Wenn Sie noch über ein Gerät bei Dropbox angemeldet sind, können Sie Ihre Dateien auf einen Computer oder in ein neues Dropbox-Konto übertragen (bitte aufklappen):

\n

 

\n
Spoiler
\n

Hinweis: Verwenden Sie für diesen Vorgang auf keinen Fall einen öffentlichen Computer, da sonst Ihre Dateien auf einen öffentlichen, nicht sicheren Computer heruntergeladen werden.

Auf Ihrem Smartphone: Sie können die Ferninstallation „Computer verknüpfen“ verwenden, um Ihre Dateien in eine neues Dropbox-Konto zu verschieben, wenn:

\n
    \n
  • Sie mit Ihrem Smartphone bei Dropbox angemeldet sind
    • \n
  • Sie auf einen Computer zugreifen können
    • \n
\n


Befolgen Sie bitte diese Schritte, um eine Ferninstallation von Dropbox auf Ihrem Computer durchzuführen und wieder auf Ihre Dateien zuzugreifen:

\n

 

\n
    \n
  1. Öffnen Sie die Dropbox-App auf Ihrem Smartphone
    2. \n
  2. Tippen Sie auf den Tab „Einstellungen“
    3. \n
  3. Tippen Sie auf „Einen Computer verknüpfen“
    4. \n
  4. Führen Sie die angezeigten Schritte aus
    5. \n
  5. \n

    Nachdem Sie den QR-Code gescannt haben, wird die Dropbox-Desktopanwendung heruntergeladen und alle Dateien in Ihrem Dropbox-Konto sind auf diesem Computer verfügbar. Sie werden automatisch mit Ihrem Computer bei Ihrem Dropbox-Konto angemeldet

    \n
    6. \n
  6. \n

    Sie können die Dateien in ein neues Dropbox-Konto übertragen, indem Sie die Verknüpfung der Dropbox-Desktopanwendung aufheben und diese anschließend mit einem neuen Konto verknüpfen:
    a) Erstellen Sie ein neues Konto auf dropbox.com
    b) Heben Sie die Verknüpfung zu Ihrem alten Dropbox-Konto auf und verknüpfen Sie Ihr neues Konto anhand der Schritte aus diesem Hilfeartikel

    \n
    7. \n
\n

 

\n

Auf Ihrem Computer: Wenn Sie über die Dropbox-Anwendung auf Ihrem Computer angemeldet sind, müssten Ihre Dateien lokal über Ihren Dateibrowser abrufbar sein.

\n

 

\n
    \n
  1. Klicken Sie auf das Dropbox-Logo in der Menü- bzw. Taskleiste
    2. \n
  2. Klicken Sie auf das Ordnersymbol
    3. \n
  3. \n

    Nun sollte Ihr lokaler Dropbox-Ordner geöffnet werden; von hier aus können Sie jetzt Ihre Dateien kopieren und in einen anderen Ordner einfügen

    \n
    4. \n
  4. \n

    Sie können die Dateien auf ein neues Dropbox-Konto übertragen, indem Sie die Verknüpfung der Dropbox-Desktopanwendung mit Ihrem Konto aufheben und diese dann mit Ihrem neuen Konto verknüpfen:
    a) Erstellen Sie ein neues Konto auf dropbox.com
    b) Heben Sie die Verknüpfung zu Ihrem alten Dropbox-Konto auf und verknüpfen Sie Ihr neues Konto anhand der Schritte aus diesem Hilfeartikel

    \n
    5. \n
\n
\n

 

\n

Beste Grüße

\n

 

\n

 

\n

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-07-19T04:31:28.956-07:00","lastPublishTime":"2025-02-21T04:09:03.657-08:00","metrics":{"__typename":"MessageMetrics","views":389},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:533657/message:533850","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"7234","rawBody":"

Hallo ,

\n

 

\n

danke für Ihren neuen Beitrag!

\n

 

\n

Wenn Sie nicht auf die E-Mail-Adresse für Ihr Dropbox-Konto zugreifen können, können wir nicht bestätigen, ob Sie der Eigentümer des Kontos sind. Daher können wir nicht direkt dabei helfen, das Kontenkennwort zurückzusetzen.

\n

 

\n

Ihr E-Mail-Anbieter kann Ihnen möglicherweise dabei helfen, wieder auf Ihre E-Mails zuzugreifen. Lesen Sie am besten die Hilfeseiten Ihres E-Mail-Anbieters, um Näheres zu erfahren.

\n

 

\n

Ihre Dateien finden:
Wenn Sie Ihr Kennwort nicht zurücksetzen oder nicht auf Ihr E-Mail-Konto zugreifen können, haben Sie noch die Möglichkeit, über ein Gerät auf Ihre Dateien zuzugreifen, mit dem Sie bereits bei Dropbox angemeldet sind. Das könnte z. B. Ihr Smartphone, Tablet oder auch der Computer eines Freundes sein. Wenn Sie noch über ein Gerät bei Dropbox angemeldet sind, können Sie Ihre Dateien auf einen Computer oder in ein neues Dropbox-Konto übertragen (bitte aufklappen):

\n

 

\n\n

Hinweis: Verwenden Sie für diesen Vorgang auf keinen Fall einen öffentlichen Computer, da sonst Ihre Dateien auf einen öffentlichen, nicht sicheren Computer heruntergeladen werden.

Auf Ihrem Smartphone: Sie können die Ferninstallation „Computer verknüpfen“ verwenden, um Ihre Dateien in eine neues Dropbox-Konto zu verschieben, wenn:

\n\n


Befolgen Sie bitte diese Schritte, um eine Ferninstallation von Dropbox auf Ihrem Computer durchzuführen und wieder auf Ihre Dateien zuzugreifen:

\n

 

\n
    \n
  1. Öffnen Sie die Dropbox-App auf Ihrem Smartphone
    2. \n
  2. Tippen Sie auf den Tab „Einstellungen“
    3. \n
  3. Tippen Sie auf „Einen Computer verknüpfen“
    4. \n
  4. Führen Sie die angezeigten Schritte aus
    5. \n
  5. \n

    Nachdem Sie den QR-Code gescannt haben, wird die Dropbox-Desktopanwendung heruntergeladen und alle Dateien in Ihrem Dropbox-Konto sind auf diesem Computer verfügbar. Sie werden automatisch mit Ihrem Computer bei Ihrem Dropbox-Konto angemeldet

    \n
    6. \n
  6. \n

    Sie können die Dateien in ein neues Dropbox-Konto übertragen, indem Sie die Verknüpfung der Dropbox-Desktopanwendung aufheben und diese anschließend mit einem neuen Konto verknüpfen:
    a) Erstellen Sie ein neues Konto auf dropbox.com
    b) Heben Sie die Verknüpfung zu Ihrem alten Dropbox-Konto auf und verknüpfen Sie Ihr neues Konto anhand der Schritte aus diesem Hilfeartikel

    \n
    7. \n
\n

 

\n

Auf Ihrem Computer: Wenn Sie über die Dropbox-Anwendung auf Ihrem Computer angemeldet sind, müssten Ihre Dateien lokal über Ihren Dateibrowser abrufbar sein.

\n

 

\n
    \n
  1. Klicken Sie auf das Dropbox-Logo in der Menü- bzw. Taskleiste
    2. \n
  2. Klicken Sie auf das Ordnersymbol
    3. \n
  3. \n

    Nun sollte Ihr lokaler Dropbox-Ordner geöffnet werden; von hier aus können Sie jetzt Ihre Dateien kopieren und in einen anderen Ordner einfügen

    \n
    4. \n
  4. \n

    Sie können die Dateien auf ein neues Dropbox-Konto übertragen, indem Sie die Verknüpfung der Dropbox-Desktopanwendung mit Ihrem Konto aufheben und diese dann mit Ihrem neuen Konto verknüpfen:
    a) Erstellen Sie ein neues Konto auf dropbox.com
    b) Heben Sie die Verknüpfung zu Ihrem alten Dropbox-Konto auf und verknüpfen Sie Ihr neues Konto anhand der Schritte aus diesem Hilfeartikel

    \n
    5. \n
\n\n

 

\n

Beste Grüße

\n

 

\n

 

\n

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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