Mein Dropbox ist über eine meiner E-Mail-Adressen mit dem Basic-Account angemeldet. Ich habe über eine andere E-Mail-Adresse einen kostenpflichtigen Account und schaffe es nicht, mich dort anzumelden.
\nWenn ich mich abmelde (Avatar->Einstellungen->Konten->Abmelden) beendet sich die App und beim Neustart meldet sich die App immer wieder bei der alten E-Mail an.
\nNeuinstallation der Dropbox-App hat auch nicht geholfen.
\n\n
Ich benutze einen Mac.
","body@stringLength":"492","rawBody":"Mein Dropbox ist über eine meiner E-Mail-Adressen mit dem Basic-Account angemeldet. Ich habe über eine andere E-Mail-Adresse einen kostenpflichtigen Account und schaffe es nicht, mich dort anzumelden.
\nWenn ich mich abmelde (Avatar->Einstellungen->Konten->Abmelden) beendet sich die App und beim Neustart meldet sich die App immer wieder bei der alten E-Mail an.
\nNeuinstallation der Dropbox-App hat auch nicht geholfen.
\n\n
Ich benutze einen Mac.
","kudosSumWeight":0,"postTime":"2024-09-18T07:00:58.744-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Desktop-Anwendung","text":"Desktop-Anwendung","time":"2021-11-10T05:44:15.951-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Install","text":"Install","time":"2022-07-26T01:01:11.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Konten & Abrechnung","text":"Konten & Abrechnung","time":"2019-09-25T07:30:44.675-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Kontenzugriff","text":"Kontenzugriff","time":"2020-10-09T02:18:36.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:795455_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":267},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Mein Dropbox ist über eine meiner E-Mail-Adressen mit dem Basic-Account angemeldet. 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Sie die Verknüpfung Ihres Kontos mit diesem Gerät lösen müssen:
\nwechseln Sie mit dem Weltkugelsymbolbutton in den Webbrowser:
\n\n
dort gehen Sie in die Einstellungen (links unten Avatar-icon):
\n\n
im Reiter \"Sicherheit\" weiter unten finden Sie die verknüpften Geräte: bei mir ist es ein iMac und ein iPhone:
\n\n
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Ich vermute, dass Sie die Verknüpfung Ihres Kontos mit diesem Gerät lösen müssen:
\nwechseln Sie mit dem Weltkugelsymbolbutton in den Webbrowser:
\ndort gehen Sie in die Einstellungen (links unten Avatar-icon):
\nim Reiter \"Sicherheit\" weiter unten finden Sie die verknüpften Geräte: bei mir ist es ein iMac und ein iPhone:
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Habe ich gemacht und dann vom Konto abgemeldet.
Am Problem ändert das leider nichts.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"87","kudosSumWeight":0,"postTime":"2024-09-20T12:19:47.665-07:00","lastPublishTime":"2024-09-20T12:43:32.905-07:00","metrics":{"__typename":"MessageMetrics","views":240},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:795455/message:796035","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDc5NjA0MCw3OTYwNDA","node":{"__ref":"AcceptedSolutionMessage:message:796040"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"97","rawBody":"Habe ich gemacht und dann vom Konto abgemeldet.
Am Problem ändert das leider nichts.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:796035_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:796040":{"__typename":"ModerationData","id":"moderation_data:796040","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:796040":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1873232"},"id":"message:796040","revisionNum":1,"uid":796040,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:796035"},"conversation":{"__ref":"Conversation:conversation:795455"},"subject":"Re: Konto wechseln","moderationData":{"__ref":"ModerationData:moderation_data:796040"},"body":"Geschafft. Es ging als ich nicht \"anmelden\" ausgewählt habe, sondern \"neues Konto registrieren\" und dort meinen anderen Account angegeben haben.
An der User Experience hätte Kafka seine wahr Freude gehabt.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-20T12:50:26.558-07:00","lastPublishTime":"2024-09-20T12:50:26.558-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":246},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:795455/message:796040","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"231","rawBody":"Geschafft. Es ging als ich nicht \"anmelden\" ausgewählt habe, sondern \"neues Konto registrieren\" und dort meinen anderen Account angegeben haben.
An der User Experience hätte Kafka seine wahr Freude gehabt.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:796040_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1562175":{"__typename":"User","id":"user:1562175","uid":1562175,"login":"SarahDBX","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-08-03T04:59:26.243-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xNTYyMTc1LTQ2MTAyaTJFMjI4NkE4ODY2QTlGMUE"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1562175"},"ModerationData:moderation_data:797240":{"__typename":"ModerationData","id":"moderation_data:797240","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:797240":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1562175"},"id":"message:797240","revisionNum":1,"uid":797240,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumTopicMessage:message:795455"},"conversation":{"__ref":"Conversation:conversation:795455"},"subject":"Re: Konto wechseln","moderationData":{"__ref":"ModerationData:moderation_data:797240"},"body":"Hallo Silke Roock ,
\n\n
Vielen Dank für Ihren Beitrag in unserem Forum!
\n\n
Bitte versuchen Sie, sich von der Desktop-App abzumelden und geben Sie dann die Anmeldeinformationen des kostenpflichtigen Abos manuell ein.
\n\n
Tritt das Problem auch online auf Dropbox.com oder nur in der Desktop-App auf?
\n\n
Hoffentlich helfen Ihnen diese Informationen weiter.
\n\n
Viele Grüße,
Sarah
Hallo
\n
Vielen Dank für Ihren Beitrag in unserem Forum!
\n\n
Bitte versuchen Sie, sich von der Desktop-App abzumelden und geben Sie dann die Anmeldeinformationen des kostenpflichtigen Abos manuell ein.
\n\n
Tritt das Problem auch online auf Dropbox.com oder nur in der Desktop-App auf?
\n\n
Hoffentlich helfen Ihnen diese Informationen weiter.
\n\n
Viele Grüße,
Sarah