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Erhalte folgende Fehlermeldung: Dropbox kann nicht geöffnet werden

 

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            mode=0o40755 uid=0 gid=0
     parent mode=0o40755 uid=0 gid=0
HOME: '/Users/imac'
appdata: '/Users/imac/.dropbox/instance1'
         real_path='/Users/imac/.dropbox/instance1'
                mode=0o40700 uid=501 gid=20
         parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Users/imac/Library/CloudStorage/Dropbox'
              real_path='/Users/imac/Library/CloudStorage/Dropbox'
                    not found
              parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                      mode=0o100755 uid=501 gid=20
                parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      not found
                parent not found
tempdir: '/var/folders/ql/20cm2gyd3334602pj3zn1q5r0000gn/T'
         real_path='/private/var/folders/ql/20cm2gyd3334602pj3zn1q5r0000gn/T'
                mode=0o40700 uid=501 gid=20
         parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
  File \"desktop/dropbox/client/main.py\", line 5910, in _setup_root_for_account
  File \"desktop/dropbox/client/main.py\", line 6139, in _get_root_for_account
  File \"desktop/dropbox/sync_root/helpers.py\", line 523, in get_root_for_account
  File \"desktop/dropbox/foundation/futures/basic.py\", line 874, in result
  File \"../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py\", line 890, in _bootstrap
  File \"../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py\", line 932, in _bootstrap_inner
  File \"desktop/dropbox/db_thread.py\", line 96, in run
  File \"<string>\", line 1, in _x__db_thread__sleep_thread
  File \"desktop/dropbox/db_thread.py\", line 36, in set_name_and_run
  File \"../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py\", line 870, in run
  File \"desktop/dropbox/foundation/runtime/__init__.py\", line 676, in decorated
  File \"desktop/dropbox/foundation/futures/sleep/__init__.py\", line 163, in _run
  File \"desktop/dropbox/foundation/futures/basic.py\", line 704, in set_result
  File \"desktop/dropbox/foundation/futures/basic.py\", line 667, in _on_post
  File \"desktop/dropbox/foundation/futures/basic.py\", line 1050, in _stage1
  File \"desktop/dropbox/foundation/futures/basic.py\", line 421, in _then_callback
  File \"desktop/dropbox/foundation/futures/helpers.py\", line 436, in <lambda>
  File \"desktop/dropbox/sync_root/handlers/macos/file_provider.py\", line 1046, in _get_mount_path
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 \"Es wurde kein gültiger Dateianbieter mit ID com.getdropbox.dropbox.fileprovider/4220d285-05b6-4ed1-803a-9b0ab791724d gefunden.\" UserInfo={NSLocalizedDescription=Es wurde kein gültiger Dateianbieter mit ID com.getdropbox.dropbox.fileprovider/4220d285-05b6-4ed1-803a-9b0ab791724d gefunden.}

 

","body@stringLength":"5369","rawBody":"

Erhalte folgende Fehlermeldung: Dropbox kann nicht geöffnet werden

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 212.4.5767
bn.constants.WINDOWS_SHELL_EXT_VERSION: 77
bn.is_frozen: True
machine_id: cff50521-036f-503e-8292-38af09f0ec5c
pid: 612
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='imac', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Martin Mair', pw_dir='/Users/imac', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='imac', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Martin Mair', pw_dir='/Users/imac', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged'])
DYLD_LIBRARY_PATH: None
cwd: '/'
     real_path='/'
            mode=0o40755 uid=0 gid=0
     parent mode=0o40755 uid=0 gid=0
HOME: '/Users/imac'
appdata: '/Users/imac/.dropbox/instance1'
         real_path='/Users/imac/.dropbox/instance1'
                mode=0o40700 uid=501 gid=20
         parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Users/imac/Library/CloudStorage/Dropbox'
              real_path='/Users/imac/Library/CloudStorage/Dropbox'
                    not found
              parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                      mode=0o100755 uid=501 gid=20
                parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      not found
                parent not found
tempdir: '/var/folders/ql/20cm2gyd3334602pj3zn1q5r0000gn/T'
         real_path='/private/var/folders/ql/20cm2gyd3334602pj3zn1q5r0000gn/T'
                mode=0o40700 uid=501 gid=20
         parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
  File \"desktop/dropbox/client/main.py\", line 5910, in _setup_root_for_account
  File \"desktop/dropbox/client/main.py\", line 6139, in _get_root_for_account
  File \"desktop/dropbox/sync_root/helpers.py\", line 523, in get_root_for_account
  File \"desktop/dropbox/foundation/futures/basic.py\", line 874, in result
  File \"../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py\", line 890, in _bootstrap
  File \"../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py\", line 932, in _bootstrap_inner
  File \"desktop/dropbox/db_thread.py\", line 96, in run
  File \"<string>\", line 1, in _x__db_thread__sleep_thread
  File \"desktop/dropbox/db_thread.py\", line 36, in set_name_and_run
  File \"../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py\", line 870, in run
  File \"desktop/dropbox/foundation/runtime/__init__.py\", line 676, in decorated
  File \"desktop/dropbox/foundation/futures/sleep/__init__.py\", line 163, in _run
  File \"desktop/dropbox/foundation/futures/basic.py\", line 704, in set_result
  File \"desktop/dropbox/foundation/futures/basic.py\", line 667, in _on_post
  File \"desktop/dropbox/foundation/futures/basic.py\", line 1050, in _stage1
  File \"desktop/dropbox/foundation/futures/basic.py\", line 421, in _then_callback
  File \"desktop/dropbox/foundation/futures/helpers.py\", line 436, in <lambda>
  File \"desktop/dropbox/sync_root/handlers/macos/file_provider.py\", line 1046, in _get_mount_path
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 \"Es wurde kein gültiger Dateianbieter mit ID com.getdropbox.dropbox.fileprovider/4220d285-05b6-4ed1-803a-9b0ab791724d gefunden.\" UserInfo={NSLocalizedDescription=Es wurde kein gültiger Dateianbieter mit ID com.getdropbox.dropbox.fileprovider/4220d285-05b6-4ed1-803a-9b0ab791724d gefunden.}

 

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Fehlermeldung beim Öffnen der Dropbox macOS Monterey 12.7.6","moderationData":{"__ref":"ModerationData:moderation_data:811751"},"body":"

Cache entleeren?

\n

 

\n

Cache leeren:
https://www.dropbox.com/help/desktop-web/cache-folder
https://help.dropbox.com/de-de/installs-integrations/desktop/cache-folder

\n

Dateien im Cache finden:
…es kann sein dass diese Dateien noch in der Dropbox-Cache vorhanden sind. Damit Sie dies überprüfen können, gehen Sie bitte folgendermaßen vor:
 
Auf einem Windows-Gerät
Öffnen Sie im Windows Explorer ein neues Fenster, indem Sie im Startmenü auf Mein Computer klicken.
Geben Sie den folgenden Code in die Zielleiste oben im Fenster ein (oder kopieren und fügen Sie ihn ein) und drücken Sie dann auf die Eingabetaste: %HOMEPATH%\\Dropbox\\.dropbox.cache
Damit gelangen Sie direkt in den Ordner des Dropbox-Caches im Ordner Anwendungsdaten.
 
Auf einem Mac-Gerät
Öffnen Sie den Finder und wählen Sie im Menü Gehe zu … die Option Gehe zum Ordner aus (oder drücken Sie die Tastenkombination Umschalt-Befehl-G).
Daraufhin sollte ein Dialogfeld angezeigt werden. Kopieren Sie nun die folgende Zeile in das Feld und drücken Sie auf die Eingabetaste: ~/Dropbox/.dropbox.cache
Damit gelangen Sie direkt in den Ordner des Dropbox-Caches

\n


Ton einschalten: https://www.dropbox.com/scl/fi/s8fitkh3m25i28bs35t80/Cache-Ordner-am-Mac-ffnen.mp4?rlkey=mnxk4qyprzep1yyqpc42cla3q&st=a3fy2tss&dl=0

\n

 

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Cache entleeren?

\n

 

\n

Cache leeren:
https://www.dropbox.com/help/desktop-web/cache-folder
https://help.dropbox.com/de-de/installs-integrations/desktop/cache-folder

\n

Dateien im Cache finden:
…es kann sein dass diese Dateien noch in der Dropbox-Cache vorhanden sind. Damit Sie dies überprüfen können, gehen Sie bitte folgendermaßen vor:
 
Auf einem Windows-Gerät
Öffnen Sie im Windows Explorer ein neues Fenster, indem Sie im Startmenü auf Mein Computer klicken.
Geben Sie den folgenden Code in die Zielleiste oben im Fenster ein (oder kopieren und fügen Sie ihn ein) und drücken Sie dann auf die Eingabetaste: %HOMEPATH%\\Dropbox\\.dropbox.cache
Damit gelangen Sie direkt in den Ordner des Dropbox-Caches im Ordner Anwendungsdaten.
 
Auf einem Mac-Gerät
Öffnen Sie den Finder und wählen Sie im Menü Gehe zu … die Option Gehe zum Ordner aus (oder drücken Sie die Tastenkombination Umschalt-Befehl-G).
Daraufhin sollte ein Dialogfeld angezeigt werden. Kopieren Sie nun die folgende Zeile in das Feld und drücken Sie auf die Eingabetaste: ~/Dropbox/.dropbox.cache
Damit gelangen Sie direkt in den Ordner des Dropbox-Caches

\n


Ton einschalten: https://www.dropbox.com/scl/fi/s8fitkh3m25i28bs35t80/Cache-Ordner-am-Mac-ffnen.mp4?rlkey=mnxk4qyprzep1yyqpc42cla3q&st=a3fy2tss&dl=0

\n

 

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An dem ist es nicht gelegen!

 

Musste der App den Vollzugriff auf die Festplatte unter Datenschutz und Sicherheit gewähren, auch bei Bedienungshilfen und danach die App erneut installieren, war etwas umständlich aber im Hilfecenter bei Dropbox war eine brauchbare Anleitung diesbezüglich!

 

Vielen Dank für deine Rückmeldung, da ich dadurch einfach noch akribischer gesucht hatte!

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An dem ist es nicht gelegen!

 

Musste der App den Vollzugriff auf die Festplatte unter Datenschutz und Sicherheit gewähren, auch bei Bedienungshilfen und danach die App erneut installieren, war etwas umständlich aber im Hilfecenter bei Dropbox war eine brauchbare Anleitung diesbezüglich!

 

Vielen Dank für deine Rückmeldung, da ich dadurch einfach noch akribischer gesucht hatte!

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Festplattenvollzugriff - oh - ja - da ist MAcOs sehr heikel

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"61","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-12-09T03:09:16.797-08:00","lastPublishTime":"2024-12-09T03:09:16.797-08:00","metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:811725/message:812525","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"66","rawBody":"

Festplattenvollzugriff - oh - ja - da ist MAcOs sehr heikel

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:812525_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1562175":{"__typename":"User","id":"user:1562175","uid":1562175,"login":"SarahDBX","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-08-03T04:59:26.243-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xNTYyMTc1LTQ2MTAyaTJFMjI4NkE4ODY2QTlGMUE"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1562175"},"ModerationData:moderation_data:812149":{"__typename":"ModerationData","id":"moderation_data:812149","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:812149":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1562175"},"id":"message:812149","revisionNum":1,"uid":812149,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumTopicMessage:message:811725"},"conversation":{"__ref":"Conversation:conversation:811725"},"subject":"Re: Fehlermeldung beim Öffnen der Dropbox macOS Monterey 12.7.6","moderationData":{"__ref":"ModerationData:moderation_data:812149"},"body":"

Hallo Mac1978 ,

\n

Vielen Dank für Ihren Beitrag in unserem Forum! 

\n

Das von Ihnen beschriebene Problem ist ein vorübergehender Fehler und lässt sich gewöhnlich durch einen Neustart der Dropbox-Desktop-App beheben.

\n

So starten Sie die Dropbox-Desktop-App neu:

\n
    \n
  1. Öffnen Sie die Dropbox-Desktop-App, falls sie noch nicht ausgeführt wird.
    2. \n
  2. Klicken Sie in der Menüleiste oben auf dem Bildschirm auf das Dropbox-Symbol.
    3. \n
  3. Klicken Sie oben rechts im angezeigten Fenster auf Ihr Profilbild oder Ihre Initialen.
    4. \n
  4. Klicken Sie auf Beenden.
    5. \n
  5. Öffnen Sie ein neues Finder-Fenster.
    6. \n
  6. Klicken Sie auf Anwendungen.
    7. \n
  7. Doppelklicken Sie auf das Dropbox-Symbol.
    8. \n
\n

Besteht das Problem weiterhin, dann prüfen Sie bitte, ob Sie an folgenden Orten eine Kopie der Datei Dropbox.app auf Ihrem Computer haben:

\n
    \n
  1. /Applications
    2. \n
  2. ~/Library/Application Support/Dropbox
    3. \n
\n\n

Starten Sie die Dropbox-Desktop-App neu. Konnte das Problem so nicht behoben werden, dann versuchen Sie es folgendermaßen:

\n
    \n
  1. Öffnen Sie auf Ihrem Computer die Terminalanwendung.
    2. \n
  2. Geben Sie fileproviderctl domain list ein.
    3. \n
  3. Drücken Sie die Eingabetaste auf der Tastatur.\n\n
    4. \n
  4. Gehen Sie zum Ordner Ihres Nutzerprofils ~/Benutzer/[IhrNutzername].
    5. \n
  5. Drücken Sie Befehlstaste+Umschalttaste+. (Punkt).\n\n
    6. \n
  6. Suchen und löschen Sie den .dropbox-Ordner unter ~/Benutzer/[IhrNutzername].
    7. \n
\n

Ihre Dropbox-App wird Ihre Dateien nochmals synchronisieren, und die App sollte wieder normal funktionieren.

\n

Hoffentlich helfen Ihnen diese Informationen weiter.

\n

Viele Grüße,
Sarah

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-12-05T06:24:38.897-08:00","lastPublishTime":"2024-12-05T06:24:38.897-08:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:811725/message:812149","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"2455","rawBody":"

Hallo ,

\n

Vielen Dank für Ihren Beitrag in unserem Forum! 

\n

Das von Ihnen beschriebene Problem ist ein vorübergehender Fehler und lässt sich gewöhnlich durch einen Neustart der Dropbox-Desktop-App beheben.

\n

So starten Sie die Dropbox-Desktop-App neu:

\n
    \n
  1. Öffnen Sie die Dropbox-Desktop-App, falls sie noch nicht ausgeführt wird.
    2. \n
  2. Klicken Sie in der Menüleiste oben auf dem Bildschirm auf das Dropbox-Symbol.
    3. \n
  3. Klicken Sie oben rechts im angezeigten Fenster auf Ihr Profilbild oder Ihre Initialen.
    4. \n
  4. Klicken Sie auf Beenden.
    5. \n
  5. Öffnen Sie ein neues Finder-Fenster.
    6. \n
  6. Klicken Sie auf Anwendungen.
    7. \n
  7. Doppelklicken Sie auf das Dropbox-Symbol.
    8. \n
\n

Besteht das Problem weiterhin, dann prüfen Sie bitte, ob Sie an folgenden Orten eine Kopie der Datei Dropbox.app auf Ihrem Computer haben:

\n
    \n
  1. /Applications
    2. \n
  2. ~/Library/Application Support/Dropbox
    3. \n
\n\n

Starten Sie die Dropbox-Desktop-App neu. Konnte das Problem so nicht behoben werden, dann versuchen Sie es folgendermaßen:

\n
    \n
  1. Öffnen Sie auf Ihrem Computer die Terminalanwendung.
    2. \n
  2. Geben Sie fileproviderctl domain list ein.
    3. \n
  3. Drücken Sie die Eingabetaste auf der Tastatur.\n\n
    4. \n
  4. Gehen Sie zum Ordner Ihres Nutzerprofils ~/Benutzer/[IhrNutzername].
    5. \n
  5. Drücken Sie Befehlstaste+Umschalttaste+. (Punkt).\n\n
    6. \n
  6. Suchen und löschen Sie den .dropbox-Ordner unter ~/Benutzer/[IhrNutzername].
    7. \n
\n

Ihre Dropbox-App wird Ihre Dateien nochmals synchronisieren, und die App sollte wieder normal funktionieren.

\n

Hoffentlich helfen Ihnen diese Informationen weiter.

\n

Viele Grüße,
Sarah

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