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Hallo!

Ich bekam heute plötzlich nach dem Versand eines öffentlichen Links zu einer Datei mit einer Größe von 594 kb die Rückmeldung des Empfängers, dass die Fehlermeldung \"Error (429) This account's links are generating too much traffic and have been temporarily disabled\" erscheint.

Es wurden in letzter Zeit aber kaum Daten übertragen und ich habe auch keine E-Mail bezüglich der angeblichen Überschreitung des Datenvolumens erhalten.

Leider gibt es keine Kontaktmöglichkeit zu Dropbox, um den Sachverhalt zu klären, weder per E-Mail noch per Telefon. Weiß vielleicht jemand Rat?

Vielen Dank!

","body@stringLength":"658","rawBody":"

Hallo!

Es wurden in letzter Zeit aber kaum Daten übertragen und ich habe auch keine E-Mail bezüglich der angeblichen Überschreitung des Datenvolumens erhalten.

Leider gibt es keine Kontaktmöglichkeit zu Dropbox, um den Sachverhalt zu klären, weder per E-Mail noch per Telefon. Weiß vielleicht jemand Rat?

Vielen Dank!

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Der Error 429 wurde hier im Forum schon öfter angesprochen. Einfach mal die Betreffs durchschauen.

Am besten den Support kontaktieren:

https://www.dropboxforum.com/t5/custom/page/page-id/SupportPage-SearchSolutions

Cozylight

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Der Error 429 wurde hier im Forum schon öfter angesprochen. Einfach mal die Betreffs durchschauen.

Am besten den Support kontaktieren:

https://www.dropboxforum.com/t5/custom/page/page-id/SupportPage-SearchSolutions

Cozylight

Vielen Dank für den bestimmt gut gemeinten Tip, die Betreffs durchzuschauen. Das habe ich hinreichend gemacht, allerdings hilft mir das nicht bei der Lösung des Problems. Den meisten anderen Betroffenen scheint es ja auch nicht zu helfen...

Den Support habe ich kontaktiert, jedoch bisher ohne Rückmeldung.

Ich habe inzwischen alle Freigaben bis auf zwei aufgehoben (und zwar schon vor drei Tagen), trotzdem kann man die beiden testweise freigegebenen \"Mini\"-Dateien immer noch nicht herunterladen.

Warum teilt mir Dropbox nicht einfach konkret mit, worin das Problem besteht, also welche Datei der Auslöser ist und was ich tun kann, um die Ursache zu beheben? Wenn es einen Auslöser für die Sperre gibt, dann muss man sie doch benennen können.

Ich verbreite die Links ja nicht im Internet und verstoße meines Wissens auch nicht gegen die Regeln, was die Inhalte angeht. Ich kann mir weder vorstellen, dass eine meiner Dateien zigtausend mal am Tag heruntergeladen wird noch dass ein Volumen von 20 GB erreicht wird. Wenn sich da nicht bald was ändert, muss ich mir wohl was anderes überlegen. Ich habe einfach nicht die Zeit, stundenlang Foren zu durchforsten und zu hoffen, dass ich irgendwann auf \"die Lösung\" stoße...

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Den Support habe ich kontaktiert, jedoch bisher ohne Rückmeldung.

Ich habe inzwischen alle Freigaben bis auf zwei aufgehoben (und zwar schon vor drei Tagen), trotzdem kann man die beiden testweise freigegebenen \"Mini\"-Dateien immer noch nicht herunterladen.

Hallo, ich habe seit ca 2 Wochen genau das gleiche Problem. Gibt es inzwischen schon eine Lösung ?

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Hallo, ich habe seit ca 2 Wochen genau das gleiche Problem. Gibt es inzwischen schon eine Lösung ?

Hallo Tokei!

Links werden automatisch gesperrt, wenn sie ein zu hohes Datenaufkommen verursachen.

Wenn der Empfänger eines Links diesen z.B. an andere Nutzer sendet, die den Inhalt herunterladen, kann dies zu übermäßiger Bandbreitennutzung führen. Und wenn ein Empfänger den Link mehrmals herunterlädt, wird jeder Download separat gezählt. Das kann dazu führen, dass ein Link gesperrt wird.

Die Links werden in der Regel vorübergehend gesperrt (beim ersten Mal nur einen Tag) und werden danach wiederhergestellt.

Weitere Infos dazu finden Sie hier: https://www.dropbox.com/help/4204

Wenn die beschriebene Fehlermeldung erscheint, warten Sie am besten erst einmal einen Tag. Wenn Sie dann immer noch keine Links freigeben können, senden Sie eine E-Mail an support@dropbox.com. Dann können wir uns Ihren konkreten Fall ansehen und entsprechend weiterhelfen.

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Hallo Tokei!

Links werden automatisch gesperrt, wenn sie ein zu hohes Datenaufkommen verursachen.

Die Links werden in der Regel vorübergehend gesperrt (beim ersten Mal nur einen Tag) und werden danach wiederhergestellt.

Weitere Infos dazu finden Sie hier: https://www.dropbox.com/help/4204

ich habe auch seit ein paar tagen den Error: Error (429)

das kann aber nicht sein, da ich weder irgendwelchen großen Dateien drin habe oder irgendwelche Links share.

ich habe in den letzten wochen nur eine einzige datei (2MB) an einen User weiter gegeben.

auch in der history sieht man nichts.

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ich habe auch seit ein paar tagen den Error: Error (429)

das kann aber nicht sein, da ich weder irgendwelchen großen Dateien drin habe oder irgendwelche Links share.

ich habe in den letzten wochen nur eine einzige datei (2MB) an einen User weiter gegeben.

auch in der history sieht man nichts.

Zu viel Traffic ist nicht der einzige Auslöser für den Error 429.

Auch kann ein positiver Malware-Scan oder eine Copyrightverletzung zur Sperrung der Dropbox führen.

Der einzige Weg die Dropbox wieder freigeschaltet zu bekommen geht über ein Ticket an den Dropbox-Support. Wenn es geht würde ich die mail auch gleich in Englisch verfassen um Missverständnisse zu vermeiden.

https://www.dropboxforum.com/t5/custom/page/page-id/SupportPage-SearchSolutions

Cozylight

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Zu viel Traffic ist nicht der einzige Auslöser für den Error 429.

Auch kann ein positiver Malware-Scan oder eine Copyrightverletzung zur Sperrung der Dropbox führen.

https://www.dropboxforum.com/t5/custom/page/page-id/SupportPage-SearchSolutions

Cozylight

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