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Bei einem Rechner startet die Dropbox nicht es erscheint der Fehler: Dropbox kontte nicht gestartet werden: Normalerweise weist das auf e...","body@stringLength":"550","rawBody":"

Ich habe heute meine beiden Mac auf das neue OS Upgedatet.
Bei einem Rechner startet die Dropbox nicht es erscheint der Fehler:
Dropbox kontte nicht gestartet werden:
Normalerweise weist das auf einen Berschtigungsfehler hin.
Ausserdem kann das Speoichern des Basisordners auf einer Netzwerkfreigabe einen Fehler verursachen.

Ich habe den betroffenen Mac schon über die Web.Seite gertrennt und neu über das Programm am Mac angemeldet leider ohne Erfolg.
Vorher funktionierte alles.

Bitte um Hilfe

","kudosSumWeight":0,"postTime":"2021-10-26T11:18:13.350-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dropbox-Desktopanwendung","text":"Dropbox-Desktopanwendung","time":"2020-02-17T07:40:16.526-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Install","text":"Install","time":"2022-07-26T01:01:11.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Mac","text":"Mac","time":"2018-06-14T06:18:35.214-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Programmstart","text":"Programmstart","time":"2020-10-14T04:53:21.332-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:552890_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4131},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Ich habe heute meine beiden Mac auf das neue OS Upgedatet.
Bei einem Rechner startet die Dropbox nicht es erscheint der Fehler:
Dropbox kontte nicht gestartet werden:
Normalerweise weist das auf einen Berschtigungsfehler hin.
Ausserdem kann das Speoichern des Basisordners auf einer Netzwerkfreigabe einen Fehler verursachen.

Ich habe den betroffenen Mac schon über die Web.Seite gertrennt und neu über das Programm am Mac angemeldet leider ohne Erfolg.
Vorher funktionierte alles.

Bitte um Hilfe

"},"Conversation:conversation:552890":{"__typename":"Conversation","id":"conversation:552890","solved":true,"topic":{"__ref":"ForumTopicMessage:message:552890"},"lastPostingActivityTime":"2022-09-29T08:36:03.775-07:00","lastPostTime":"2022-09-29T08:36:03.775-07:00","unreadReplyCount":39,"isSubscribed":false},"ModerationData:moderation_data:552890":{"__typename":"ModerationData","id":"moderation_data:552890","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:552890_2":{"__typename":"Revision","id":"revision:552890_2","lastEditTime":"2021-10-27T01:46:12.046-07:00"},"ForumReplyMessage:message:553005":{"__typename":"ForumReplyMessage","id":"message:553005","conversation":{"__ref":"Conversation:conversation:552890"},"author":{"__ref":"User:user:616017"},"revisionNum":2,"uid":553005,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"subject":"Re: Dopbox startet nicht nach Update auf Mac OS Monterrey","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:553005"},"parent":{"__ref":"ForumTopicMessage:message:552890"},"body":"

Hallo Kibi61,

\n

 

\n

willkommen im Dropbox-Forum und danke für Ihren Beitrag!

\n

 

\n

Die Verwendung der Dropbox Desktop-Anwendung wird auf dem neuen Mac-Betriebssystem „Mac OS 12 (Monterey)“ voll unterstützt; überprüfen Sie jedoch bitte, ob Ihr Computer auch die übrigen technischen Mindestanforderungen für die Verwendung mit Dropbox erfüllt.

\n

 

\n

Bitte installieren Sie dann die aktuelle Version der Dropbox-Software und starten Sie anschließend den Computer neu, damit die Änderungen korrekt übernommen werden können.

\n

 

\n

Wenn das Problem danach fortbesteht, benötigen wir das gesamte Fehlerprotokoll für die angezeigte Fehlermeldung und müssen es im Detail analysieren.

\n

 

\n

Den gesamten Text der Fehlermeldung können Sie abrufen, indem Sie auf den blauen Link im Fenster mit der Fehlermeldung klicken; dadurch öffnen Sie eine Datei mit dem gesamten Text der Fehlermeldung. Sie können diesen Text einfach kopieren und in Ihre nächste Antwort einfügen.

\n

 

\n

Beste Grüße

","body@stringLength":"1628","rawBody":"

Hallo ,

\n

 

\n

willkommen im Dropbox-Forum und danke für Ihren Beitrag!

\n

 

\n

Die Verwendung der Dropbox Desktop-Anwendung wird auf dem neuen Mac-Betriebssystem „Mac OS 12 (Monterey)“ voll unterstützt; überprüfen Sie jedoch bitte, ob Ihr Computer auch die übrigen technischen Mindestanforderungen für die Verwendung mit Dropbox erfüllt.

\n

 

\n

Bitte installieren Sie dann die aktuelle Version der Dropbox-Software und starten Sie anschließend den Computer neu, damit die Änderungen korrekt übernommen werden können.

\n

 

\n

Wenn das Problem danach fortbesteht, benötigen wir das gesamte Fehlerprotokoll für die angezeigte Fehlermeldung und müssen es im Detail analysieren.

\n

 

\n

Den gesamten Text der Fehlermeldung können Sie abrufen, indem Sie auf den blauen Link im Fenster mit der Fehlermeldung klicken; dadurch öffnen Sie eine Datei mit dem gesamten Text der Fehlermeldung. Sie können diesen Text einfach kopieren und in Ihre nächste Antwort einfügen.

\n

 

\n

Beste Grüße

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Hallo zusammen,

\n

 

\n

danke für die Rückmeldung!

\n

 

\n

Kibi61: Schön, dass es hier bereits behoben wurde!

\n

 

\n

Disco1: Die Prozedur mit den empfohlenen Schritten wurde kürzlich aktualisiert – könnten Sie sie bitte nochmals versuchen? Diese Schritte sind:

\n

 

\n
    \n
  1. Klicken Sie auf das Apple-Symbol in der oberen linken Ecke Ihres Bildschirms
    2. \n
  2. Wählen Sie Systemeinstellungen...
    3. \n
  3. Dann Sicherheit & Datenschutz
    4. \n
  4. Wählen Sie die Registerkarte Datenschutz
    5. \n
  5. Um Änderungen vorzunehmen, müssen Sie auf das Schlosssymbol klicken und Ihr macOS-Passwort eingeben
    6. \n
  6. Wählen Sie vollständigen Festplattenzugriff
    7. \n
  7. Aktivieren Sie das Kontrollkästchen neben Dropbox
    8. \n
  8. Wählen Sie Barrierefreiheit
    9. \n
  9. Aktivieren Sie das Kontrollkästchen neben Dropbox
    10. \n
  10. Versuchen Sie nun, die Dropbox Desktop-Anwendung neu zu starten
    11. \n
\n

 

\n

Beste Grüße

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2021-11-05T05:48:34.048-07:00","lastPublishTime":"2021-11-05T05:49:28.297-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":3179},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:552890/message:555400","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"1598","rawBody":"

Hallo zusammen,

\n

 

\n

danke für die Rückmeldung!

\n

 

\n

: Schön, dass es hier bereits behoben wurde!

\n

 

\n

: Die Prozedur mit den empfohlenen Schritten wurde kürzlich aktualisiert – könnten Sie sie bitte nochmals versuchen? Diese Schritte sind:

\n

 

\n
    \n
  1. Klicken Sie auf das Apple-Symbol in der oberen linken Ecke Ihres Bildschirms
    2. \n
  2. Wählen Sie Systemeinstellungen...
    3. \n
  3. Dann Sicherheit & Datenschutz
    4. \n
  4. Wählen Sie die Registerkarte Datenschutz
    5. \n
  5. Um Änderungen vorzunehmen, müssen Sie auf das Schlosssymbol klicken und Ihr macOS-Passwort eingeben
    6. \n
  6. Wählen Sie vollständigen Festplattenzugriff
    7. \n
  7. Aktivieren Sie das Kontrollkästchen neben Dropbox
    8. \n
  8. Wählen Sie Barrierefreiheit
    9. \n
  9. Aktivieren Sie das Kontrollkästchen neben Dropbox
    10. \n
  10. Versuchen Sie nun, die Dropbox Desktop-Anwendung neu zu starten
    11. \n
\n

 

\n

Beste Grüße

","kudosSumWeight":3,"repliesCount":18,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:555400_2"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox 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Dopbox startet nicht nach Update auf Mac OS Monterrey","moderationData":{"__ref":"ModerationData:moderation_data:555060"},"body":"

Hallo

Trotz Neuinstallation von Dropbox kommt folgende Fehlermeldung:

Freundliche Grüße

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"97","kudosSumWeight":0,"postTime":"2021-11-04T03:03:09.387-07:00","lastPublishTime":"2021-11-04T03:03:09.387-07:00","metrics":{"__typename":"MessageMetrics","views":3226},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:552890/message:555060","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDU1NTEwMSw1NTUxMDE","node":{"__ref":"ForumReplyMessage:message:555101"}}]},"editFrozen":false,"body@stringLength":"624","rawBody":"

Hallo

Trotz Neuinstallation von Dropbox kommt folgende Fehlermeldung:

Freundliche Grüße

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Hallo Disco1,

\n

 

\n

danke für die Zusendung des Fehlerprotokolls! Ich gehe davon aus, dass bei Ihnen das selbe Fehlerszenario wie bei Kibi61 besteht („Dopbox startet nicht nach Update auf Mac OS Monterrey“).

\n

 

\n

Mit den Betriebssystemen „macOS Catalina Update“ („macOS 10.15“ und höher) wurden in der Tat strengere Berechtigungen festgelegt, die wahrscheinlich zu dem Problem geführt haben, das bei Ihnen auftritt.

\n

 

\n

Um das Problem zu beheben, führen Sie bitte die folgenden Schritte aus:

\n

 

\n

        1. Klicken Sie links oben auf dem Bildschirm auf das Apple-Symbol

\n

        2. Wählen Sie „Systemeinstellungen“ aus

\n

        3. Gehen Sie dann auf „Sicherheit & Datenschutz“

\n

        4. Wählen Sie dann den Tab „Datenschutz“ aus

\n

        5. Gehen Sie auf „Dateien und Ordner“

\n

        6. Stellen Sie sicher, dass alle Ordner unter Dropbox aktiviert sind (Klicken Sie zum Bearbeiten auf das Schlosssymbol und geben Sie Ihr macOS-Passwort ein)

\n

        7. Versuchen Sie, die Dropbox-Desktop-Anwendung neu zu starten

\n

 

\n

Beste Grüße

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"postTime":"2021-11-04T05:21:02.019-07:00","lastPublishTime":"2021-11-04T05:23:39.225-07:00","metrics":{"__typename":"MessageMetrics","views":3218},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:552890/message:555101","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDU1NTEyOSw1NTUxMjk","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDU1NTEyOSw1NTUxMjk","node":{"__ref":"ForumReplyMessage:message:555129"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1701","rawBody":"

Hallo ,

\n

 

\n

danke für die Zusendung des Fehlerprotokolls! Ich gehe davon aus, dass bei Ihnen das selbe Fehlerszenario wie bei  besteht („Dopbox startet nicht nach Update auf Mac OS Monterrey“).

\n

 

\n

Mit den Betriebssystemen „macOS Catalina Update“ („macOS 10.15“ und höher) wurden in der Tat strengere Berechtigungen festgelegt, die wahrscheinlich zu dem Problem geführt haben, das bei Ihnen auftritt.

\n

 

\n

Um das Problem zu beheben, führen Sie bitte die folgenden Schritte aus:

\n

 

\n

        1. Klicken Sie links oben auf dem Bildschirm auf das Apple-Symbol

\n

        2. Wählen Sie „Systemeinstellungen“ aus

\n

        3. Gehen Sie dann auf „Sicherheit & Datenschutz“

\n

        4. Wählen Sie dann den Tab „Datenschutz“ aus

\n

        5. Gehen Sie auf „Dateien und Ordner“

\n

        6. Stellen Sie sicher, dass alle Ordner unter Dropbox aktiviert sind (Klicken Sie zum Bearbeiten auf das Schlosssymbol und geben Sie Ihr macOS-Passwort ein)

\n

        7. Versuchen Sie, die Dropbox-Desktop-Anwendung neu zu starten

\n

 

\n

Beste Grüße

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:555101_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:555129":{"__typename":"ModerationData","id":"moderation_data:555129","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:555129":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1485196"},"id":"message:555129","revisionNum":1,"uid":555129,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:555101"},"conversation":{"__ref":"Conversation:conversation:552890"},"subject":"Re: Dopbox startet nicht nach Update auf Mac OS Monterrey","moderationData":{"__ref":"ModerationData:moderation_data:555129"},"body":"

Hallo zusammen,

 

ich habe mir inzwischen anders geholfen: 

- löschen des MAC in der Geräteliste in den Einstellungen
- löschen der Dropbox-Ordner auf dem MAC
- Neustart bzw. aufrufen der Dropbox-App und anmelden, dabei der nicht den vorgeschlagenen Installationspfad annehmen sonder einen anderen z.B. unter Dokumente.
Hat so bie allen Mac´s funktioniert.

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Hallo zusammen,

 

ich habe mir inzwischen anders geholfen: 

- löschen des MAC in der Geräteliste in den Einstellungen
- löschen der Dropbox-Ordner auf dem MAC
- Neustart bzw. aufrufen der Dropbox-App und anmelden, dabei der nicht den vorgeschlagenen Installationspfad annehmen sonder einen anderen z.B. unter Dokumente.
Hat so bie allen Mac´s funktioniert.

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ich habe exakt das selbe Problem. Allerdings unter Mac OS X 10.13.6

Das ist aufgetreten, nachdem ich die Verknüpfung mit dem Rechner aufgehoben habe um Dropbox auf einem anderen Gerät zu installieren.

Ich habe nun alles versucht:

Verknüpfung des anderen Rechners aufgehoben.

Unter Bedienungshilfen das bei Dropbox das häkchen gesetzt

Dropbox versucht zu löschen.

Da das nicht ging wegen Berechtigungsfehlern (angebliche Dienstprogramme von Dropbox würden das verhindern) habe ich es von extern gelöscht.

ich habe alle Ordner und Dateien, die ich in der Library gefunden habe gelöscht

auch unter users/Nutzername/Library.

den Dropbox-Dateiordner entfernt.

Papierkorb geleert.

Den Rechner mehrfach neu gestartet.

Dropbox erneut installiert und wieder der gleich Fehler

Ich bin ratlos.

das Fehlerprotokoll möchte ich aus Datenschutzgründen hier nicht posten würde es Ihnen aber gerne zukommen lassen

 

 

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ich habe exakt das selbe Problem. Allerdings unter Mac OS X 10.13.6

Das ist aufgetreten, nachdem ich die Verknüpfung mit dem Rechner aufgehoben habe um Dropbox auf einem anderen Gerät zu installieren.

Ich habe nun alles versucht:

Verknüpfung des anderen Rechners aufgehoben.

Unter Bedienungshilfen das bei Dropbox das häkchen gesetzt

Dropbox versucht zu löschen.

Da das nicht ging wegen Berechtigungsfehlern (angebliche Dienstprogramme von Dropbox würden das verhindern) habe ich es von extern gelöscht.

ich habe alle Ordner und Dateien, die ich in der Library gefunden habe gelöscht

auch unter users/Nutzername/Library.

den Dropbox-Dateiordner entfernt.

Papierkorb geleert.

Den Rechner mehrfach neu gestartet.

Dropbox erneut installiert und wieder der gleich Fehler

Ich bin ratlos.

das Fehlerprotokoll möchte ich aus Datenschutzgründen hier nicht posten würde es Ihnen aber gerne zukommen lassen

 

 

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Hallo zusammen,

\n

 

\n

danke für die Antworten!

\n

 

\n

VolkerLiedtke: Schön, dass das Problem behoben ist!

\n

 

\n

jpzahn: In der Tat sollte überprüft werden, ob es sich tatsächlich um genau das gleiche Problem handelt – und hierzu ist eine Prüfung des Fehlerprotokolles unumgänglich.

\n

 

\n

Sie können vorab einmal die untersten Zeilen der Fehlerprotokolle (Ihr eigenes Fehlerprotokoll sowie das Protokoll, welches hier weiter oben gesendet wurde) vergleichen. Dort wird eventuell bereits erkennbar, ob es der gleiche Fehler ist.

\n

 

\n

Beste Grüße

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Hallo zusammen,

\n

 

\n

danke für die Antworten!

\n

 

\n

: Schön, dass das Problem behoben ist!

\n

 

\n

: In der Tat sollte überprüft werden, ob es sich tatsächlich um genau das gleiche Problem handelt – und hierzu ist eine Prüfung des Fehlerprotokolles unumgänglich.

\n

 

\n

Sie können vorab einmal die untersten Zeilen der Fehlerprotokolle (Ihr eigenes Fehlerprotokoll sowie das Protokoll, welches hier weiter oben gesendet wurde) vergleichen. Dort wird eventuell bereits erkennbar, ob es der gleiche Fehler ist.

\n

 

\n

Beste Grüße

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Werner

Danke für die schnelle Antwort

ich weiß zwar nicht, was die Ursache war aber konnte mein Problem lösen.

Es gibt hier irgendwo eine Anleitung wie man mit Hilfe des Terminals alle Dateien, die Dropbox angelegt hat, sicher löscht.

danach konnte ich eine Clean-Installation durchführen.

Leider finde ich die Anleitung nicht mehr, Nutzer mit dem gleichen Problem werden sie suchen müssen

 

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Danke für die schnelle Antwort

ich weiß zwar nicht, was die Ursache war aber konnte mein Problem lösen.

Es gibt hier irgendwo eine Anleitung wie man mit Hilfe des Terminals alle Dateien, die Dropbox angelegt hat, sicher löscht.

danach konnte ich eine Clean-Installation durchführen.

Leider finde ich die Anleitung nicht mehr, Nutzer mit dem gleichen Problem werden sie suchen müssen

 

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bn.BUILD_KEY: Dropbox
bn.VERSION: 140.4.1951
bn.constants.WINDOWS_SHELL_EXT_VERSION: 52
bn.is_frozen: True
machine_id: ea9829e7-29bf-50a4-bf45-8248fde7aaa0
pid: 26783
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='pp', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Patrik Peuker', pw_dir='/Users/pp', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='pp', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Patrik Peuker', pw_dir='/Users/pp', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'it-admin', 'pp', '_nsurlstoraged'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'it-admin', 'pp', '_nsurlstoraged'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/pp'
appdata: '/Users/pp/.dropbox/instance1'
real_path='/Users/pp/.dropbox/instance1'
mode=0o40700 uid=502 gid=20
parent mode=0o40700 uid=502 gid=20
dropbox_path: '/Users/pp/Dropbox (Privat)'
real_path='/Users/pp/Dropbox (Privat)'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/65/dnxwyfqs4n7g90hg1p4cs2fc0000gp/T'
real_path='/private/var/folders/65/dnxwyfqs4n7g90hg1p4cs2fc0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File \"dropbox/client/main.pyc\", line 838, in wrapper
File \"dropbox/client/main.pyc\", line 6617, in finish_dropbox_boot
File \"dropbox/client/message_queue.pyc\", line 313, in _wrapped
File \"dropbox/client/main.pyc\", line 6165, in _init_components_for_account
File \"dropbox/client/main.pyc\", line 6089, in create_sync_engine
File \"dropbox/sync_engine_boundary/factory.pyc\", line 218, in make_sync_engine
File \"dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc\", line 268, in __init__
File \"dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc\", line 250, in __init__
File \"dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc\", line 198, in __init__
File \"dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc\", line 217, in __init__
File \"dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc\", line 529, in _init_new_engine_locked
File \"dropbox/sync_engine/nucleus/thin_client/client.pyc\", line 133, in __init__
File \"desktop/extensions/nucleus/nucleus_python.pyx\", line 76, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: \"Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied\"

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bn.BUILD_KEY: Dropbox
bn.VERSION: 140.4.1951
bn.constants.WINDOWS_SHELL_EXT_VERSION: 52
bn.is_frozen: True
machine_id: ea9829e7-29bf-50a4-bf45-8248fde7aaa0
pid: 26783
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='pp', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Patrik Peuker', pw_dir='/Users/pp', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='pp', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Patrik Peuker', pw_dir='/Users/pp', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'it-admin', 'pp', '_nsurlstoraged'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'it-admin', 'pp', '_nsurlstoraged'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/pp'
appdata: '/Users/pp/.dropbox/instance1'
real_path='/Users/pp/.dropbox/instance1'
mode=0o40700 uid=502 gid=20
parent mode=0o40700 uid=502 gid=20
dropbox_path: '/Users/pp/Dropbox (Privat)'
real_path='/Users/pp/Dropbox (Privat)'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/65/dnxwyfqs4n7g90hg1p4cs2fc0000gp/T'
real_path='/private/var/folders/65/dnxwyfqs4n7g90hg1p4cs2fc0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File \"dropbox/client/main.pyc\", line 838, in wrapper
File \"dropbox/client/main.pyc\", line 6617, in finish_dropbox_boot
File \"dropbox/client/message_queue.pyc\", line 313, in _wrapped
File \"dropbox/client/main.pyc\", line 6165, in _init_components_for_account
File \"dropbox/client/main.pyc\", line 6089, in create_sync_engine
File \"dropbox/sync_engine_boundary/factory.pyc\", line 218, in make_sync_engine
File \"dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc\", line 268, in __init__
File \"dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc\", line 250, in __init__
File \"dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc\", line 198, in __init__
File \"dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc\", line 217, in __init__
File \"dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc\", line 529, in _init_new_engine_locked
File \"dropbox/sync_engine/nucleus/thin_client/client.pyc\", line 133, in __init__
File \"desktop/extensions/nucleus/nucleus_python.pyx\", line 76, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: \"Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied\"

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bn.BUILD_KEY: Dropbox
bn.VERSION: 158.4.4564
bn.constants.WINDOWS_SHELL_EXT_VERSION: 55
bn.is_frozen: True
machine_id: 366e1993-26f1-58c8-8331-59ad971aea71
pid: 1007
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='jens', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='jens', pw_dir='/Volumes/t7-jn/Benutzer/jens', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='jens', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='jens', pw_dir='/Volumes/t7-jn/Benutzer/jens', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'jens'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'jens'])
DYLD_LIBRARY_PATH: None
cwd: '/'
     real_path='/'
            mode=0o40755 uid=0 gid=0
     parent mode=0o40755 uid=0 gid=0
HOME: '/Volumes/t7-jn/Benutzer/jens'
appdata: '/Volumes/t7-jens/Benutzer/jens/.dropbox/instance2'
         real_path='/Volumes/t7-jens/Benutzer/jens/.dropbox/instance2'
                not found
         parent not found
dropbox_path: None
                    not found
              parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                      mode=0o100755 uid=501 gid=20
                parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      not found
                parent not found
tempdir: '/var/folders/_0/z9l825fd7wj__dd6wnzhdfrw0000gn/T'
         real_path='/private/var/folders/_0/z9l825fd7wj__dd6wnzhdfrw0000gn/T'
                mode=0o40700 uid=501 gid=20
         parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
  File \"dropbox/client/main.pyc\", line 1205, in safe_makedirs
  File \"dropbox/fsutil.pyc\", line 655, in safe_makedirs
  File \"os.pyc\", line 213, in makedirs
  File \"os.pyc\", line 213, in makedirs
  File \"os.pyc\", line 213, in makedirs
  [Previous line repeated 1 more time]
  File \"os.pyc\", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Volumes/t7-jens'
 
During handling of the above exception, another exception occurred:
 
Traceback (most recent call last):
  File \"dropbox/client/main.pyc\", line 7666, in main_startup
  File \"dropbox/client/main.pyc\", line 2631, in initialize
  File \"dropbox/client/main.pyc\", line 1568, in startup_low
  File \"dropbox/client/main.pyc\", line 1214, in safe_makedirs
  File \"dropbox/fsutil.pyc\", line 655, in safe_makedirs
  File \"os.pyc\", line 213, in makedirs
  File \"os.pyc\", line 213, in makedirs
  File \"os.pyc\", line 213, in makedirs
  [Previous line repeated 1 more time]
  File \"os.pyc\", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Volumes/t7-jens'

 

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bn.BUILD_KEY: Dropbox
bn.VERSION: 158.4.4564
bn.constants.WINDOWS_SHELL_EXT_VERSION: 55
bn.is_frozen: True
machine_id: 366e1993-26f1-58c8-8331-59ad971aea71
pid: 1007
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='jens', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='jens', pw_dir='/Volumes/t7-jn/Benutzer/jens', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='jens', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='jens', pw_dir='/Volumes/t7-jn/Benutzer/jens', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'jens'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'jens'])
DYLD_LIBRARY_PATH: None
cwd: '/'
     real_path='/'
            mode=0o40755 uid=0 gid=0
     parent mode=0o40755 uid=0 gid=0
HOME: '/Volumes/t7-jn/Benutzer/jens'
appdata: '/Volumes/t7-jens/Benutzer/jens/.dropbox/instance2'
         real_path='/Volumes/t7-jens/Benutzer/jens/.dropbox/instance2'
                not found
         parent not found
dropbox_path: None
                    not found
              parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                      mode=0o100755 uid=501 gid=20
                parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      not found
                parent not found
tempdir: '/var/folders/_0/z9l825fd7wj__dd6wnzhdfrw0000gn/T'
         real_path='/private/var/folders/_0/z9l825fd7wj__dd6wnzhdfrw0000gn/T'
                mode=0o40700 uid=501 gid=20
         parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
  File \"dropbox/client/main.pyc\", line 1205, in safe_makedirs
  File \"dropbox/fsutil.pyc\", line 655, in safe_makedirs
  File \"os.pyc\", line 213, in makedirs
  File \"os.pyc\", line 213, in makedirs
  File \"os.pyc\", line 213, in makedirs
  [Previous line repeated 1 more time]
  File \"os.pyc\", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Volumes/t7-jens'
 
During handling of the above exception, another exception occurred:
 
Traceback (most recent call last):
  File \"dropbox/client/main.pyc\", line 7666, in main_startup
  File \"dropbox/client/main.pyc\", line 2631, in initialize
  File \"dropbox/client/main.pyc\", line 1568, in startup_low
  File \"dropbox/client/main.pyc\", line 1214, in safe_makedirs
  File \"dropbox/fsutil.pyc\", line 655, in safe_makedirs
  File \"os.pyc\", line 213, in makedirs
  File \"os.pyc\", line 213, in makedirs
  File \"os.pyc\", line 213, in makedirs
  [Previous line repeated 1 more time]
  File \"os.pyc\", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Volumes/t7-jens'

 

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