Hallo, ich wollte die Funktion "Anmelden mit Apple" verwenden, habe aber dadurch versehentlich einen neuen Dropbox-Account mit einer Apple-Relay-Adresse erstellt (endet mit @privaterelay.appleid.com). Diesen veresehntlichen zweiten Dropbox Account habe ich wieder gelöscht.
Dann habe ich eine erneute Anmeldung mit Apple versucht, diesmal ohne Relay-Adresse, da meine Apple-ID gleich meiner Mailadresse ind Dropbox war. Hier bekam ich nur die Meldung, dass der Dropbox-Account deaktiviert ist. Ich habe dann bemerkt, dass Apple doch wieder versucht hat sich bei Dropbox mit der Relay-Adresse anzumelden, mit der der versehentliche zweite Account erstellt wurde. Ich habe dann einfach bei meinem richtigen Dropbox Account die Mailadresse auf die Apple-Relay-Adresse abgeändert und habe von Dropbox auch die E-Mail mit dem Bestätigungslink für diese Änderung erhalten und bestätigt. Bei dem nächsten Versuch mich mit Apple anzumelden erhielt ich jedoch wieder die Mitteilung, dass der Account deaktiviert sei.
Wie bekomme ich das jetzt hin, dass ich mich bei meinem bestehenden Dropbox Account mit Apple anmelden kann?
Du musst die zweistufige Authentifizierung grundsätzlich zuerst aktivieren. Klicke also in Deinem Screenshot auf "Weiter" und hinterlege eine Handynummer. Sobald Du die zweistufige Authentifizierung aktiviert hast, erhältst Du diese Auswahl:
Dann kannst Du auch einen physischen Sicherheitsschlüssel hinzufügen.
„Mit Apple anmelden“ ist eine Anmeldefunktion von „Apple“. Diese erlaubt Ihnen, sich mit Ihrer „Apple-ID“ in Ihrem Dropbox-Konto anzumelden, wenn Ihre Apple-ID und Ihr Dropbox-Konto mit derselben E-Mail-Adresse verknüpft sind.
Auch wenn Sie Ihre Adresse in Dropbox aktualisieren, können Sie trotzdem weiterhin die Option „Mit Apple anmelden“ für Dropbox nutzen.
Wenn während des Registrierens eine Fehlermeldung wie „Es wurde kein Dropbox-Konto mit dieser E-Mail-Adresse gefunden“ angezeigt wird, müssen wir die Funktionsweise von Dropbox mit Bezug auf Ihre Apple-ID zurücksetzen.
Führen Sie dazu auf dem iOS-Gerät bitte die folgenden Schritte aus:
Rufen Sie die Einstellungen auf
Tippen Sie auf „Passwörter & Accounts“
Tippen Sie auf „iCloud“
Tippen Sie oben auf Ihren Namen und Ihre E-Mail-Adresse
Tippen Sie auf „Passwort & Sicherheit“
Tippen Sie auf die Option zum Anzeigen aller Apps, die Ihre Apple-ID nutzen
Tippen Sie auf „Dropbox“
Wählen Sie „Apple-ID nicht mehr verwenden“
Jetzt sollten Sie sich wieder über die Schaltfläche „Mit Apple anmelden“ bei der „App“ registrieren können. Informationen hierzu finden Sie ebenfalls in diesem Hilfeartikel .
Auf dieser Seite finden Sie allgemeine Informationen zur Funktion „Anmelden mit Apple“.
Hallo Werner Das habe ich alles schon längst gemacht. Genau wie in deiner Anleitung auf dem iPhone die Dropboxverknüpfung von "Anmelden mit Apple" gelöscht.
Aktuell schaut es folgendermaßen aus:
Ich habe nur noch meinen alten Dropbox-Account
Die Mailadresse des Dropboxaccounts ist genau die gleiche wie meine Apple-ID
Verknüpfung von "Mit Apple anmelden" wurde auf dem iPhone zurück gesetzt bzw. gelöscht
Ganz "jungfräulich" also versucht, in der Dropbox-App auf dem iPhone über "Mit Apple anmelden" einzuloggen
Bestätigung, dass ich mich mit meiner Apple-ID (normale Mailadresse) und nicht mit der Relay-Adresse anmelden möchte
es erfolgt der Versuch sich anzumelden
Es erscheint eine fehlermeldung "Fehler bei der Anmeldung 401 Unauthorized - This account is disabled"
Ich habe irgendwie den Eindruck, dass hier doch noch eine Verknüpfung zu dem versehentich mit der Relay-Adresse erstellten Account besteht, den ich bei euch eigentlich bereits gelöscht habe.
Hallo Werner Könnte es vielleicht etwas bringen, wenn ihr den "deaktivierten" (eigentlich "gelöschten") Dropboxaccount auf den sich "Anmelden mit Apple" scheinbar einloggen will wieder reaktiviert und ich dann ZUERST die Verknüpfung von "Anmelden mit Apple" zu dem reaktivierten Account lösche und DANN erst diesen reaktivierten Account wieder lösche?
Oder wie kann es denn sein, dass immer noch eine Verknüpfung zu dem gelöschten (laut Meldung "deaktivierten") Account besteht? Könnt ihr diese Verknüpfung nicht irgendwie zu meinem richtigen Account umhängen?
About Eine Frage stellen
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Hallo, ich wollte die Funktion \"Anmelden mit Apple\" verwenden, habe aber dadurch versehentlich einen neuen Dropbox-Account mit einer Apple-Relay-Adresse erstellt (endet mit @privaterelay.appleid.com). Diesen veresehntlichen zweiten Dropbox Account habe ich wieder gelöscht.
\n
Dann habe ich eine erneute Anmeldung mit Apple versucht, diesmal ohne Relay-Adresse, da meine Apple-ID gleich meiner Mailadresse ind Dropbox war. Hier bekam ich nur die Meldung, dass der Dropbox-Account deaktiviert ist. Ich habe dann bemerkt, dass Apple doch wieder versucht hat sich bei Dropbox mit der Relay-Adresse anzumelden, mit der der versehentliche zweite Account erstellt wurde. Ich habe dann einfach bei meinem richtigen Dropbox Account die Mailadresse auf die Apple-Relay-Adresse abgeändert und habe von Dropbox auch die E-Mail mit dem Bestätigungslink für diese Änderung erhalten und bestätigt. Bei dem nächsten Versuch mich mit Apple anzumelden erhielt ich jedoch wieder die Mitteilung, dass der Account deaktiviert sei.
\n
\n
Wie bekomme ich das jetzt hin, dass ich mich bei meinem bestehenden Dropbox Account mit Apple anmelden kann?
","body@stringLength":"1162","rawBody":"
Hallo, ich wollte die Funktion \"Anmelden mit Apple\" verwenden, habe aber dadurch versehentlich einen neuen Dropbox-Account mit einer Apple-Relay-Adresse erstellt (endet mit @privaterelay.appleid.com). Diesen veresehntlichen zweiten Dropbox Account habe ich wieder gelöscht.
\n
Dann habe ich eine erneute Anmeldung mit Apple versucht, diesmal ohne Relay-Adresse, da meine Apple-ID gleich meiner Mailadresse ind Dropbox war. Hier bekam ich nur die Meldung, dass der Dropbox-Account deaktiviert ist. Ich habe dann bemerkt, dass Apple doch wieder versucht hat sich bei Dropbox mit der Relay-Adresse anzumelden, mit der der versehentliche zweite Account erstellt wurde. Ich habe dann einfach bei meinem richtigen Dropbox Account die Mailadresse auf die Apple-Relay-Adresse abgeändert und habe von Dropbox auch die E-Mail mit dem Bestätigungslink für diese Änderung erhalten und bestätigt. Bei dem nächsten Versuch mich mit Apple anzumelden erhielt ich jedoch wieder die Mitteilung, dass der Account deaktiviert sei.
\n
\n
Wie bekomme ich das jetzt hin, dass ich mich bei meinem bestehenden Dropbox Account mit Apple anmelden kann?
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Anmelden mit Apple funktioniert nicht","moderationData":{"__ref":"ModerationData:moderation_data:406692"},"body":"
„Mit Apple anmelden“ ist eine Anmeldefunktion von „Apple“. Diese erlaubt Ihnen, sich mit Ihrer „Apple-ID“ in Ihrem Dropbox-Konto anzumelden, wenn Ihre Apple-ID und Ihr Dropbox-Konto mit derselben E-Mail-Adresse verknüpft sind.
\n
\n
Auch wenn Sie Ihre Adresse in Dropbox aktualisieren, können Sie trotzdem weiterhin die Option „Mit Apple anmelden“ für Dropbox nutzen.
\n
\n
Wenn während des Registrierens eine Fehlermeldung wie „Es wurde kein Dropbox-Konto mit dieser E-Mail-Adresse gefunden“ angezeigt wird, müssen wir die Funktionsweise von Dropbox mit Bezug auf Ihre Apple-ID zurücksetzen.
\n
\n
Führen Sie dazu auf dem iOS-Gerät bitte die folgenden Schritte aus:
\n
\n\n
Rufen Sie die Einstellungen auf
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Tippen Sie auf „Passwörter & Accounts“
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Tippen Sie auf „iCloud“
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Tippen Sie oben auf Ihren Namen und Ihre E-Mail-Adresse
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Tippen Sie auf „Passwort & Sicherheit“
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Tippen Sie auf die Option zum Anzeigen aller Apps, die Ihre Apple-ID nutzen
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Tippen Sie auf „Dropbox“
\n
Wählen Sie „Apple-ID nicht mehr verwenden“
\n\n
Jetzt sollten Sie sich wieder über die Schaltfläche „Mit Apple anmelden“ bei der „App“ registrieren können. Informationen hierzu finden Sie ebenfalls in diesem Hilfeartikel .
\n
\n
Auf dieser Seite finden Sie allgemeine Informationen zur Funktion „Anmelden mit Apple“.
\n
\n
Beste Grüße
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Hallo Werner Das habe ich alles schon längst gemacht. Genau wie in deiner Anleitung auf dem iPhone die Dropboxverknüpfung von \"Anmelden mit Apple\" gelöscht.
Aktuell schaut es folgendermaßen aus:
Ich habe nur noch meinen alten Dropbox-Account
Die Mailadresse des Dropboxaccounts ist genau die gleiche wie meine Apple-ID
Verknüpfung von \"Mit Apple anmelden\" wurde auf dem iPhone zurück gesetzt bzw. gelöscht
Ganz \"jungfräulich\" also versucht, in der Dropbox-App auf dem iPhone über \"Mit Apple anmelden\" einzuloggen
Bestätigung, dass ich mich mit meiner Apple-ID (normale Mailadresse) und nicht mit der Relay-Adresse anmelden möchte
es erfolgt der Versuch sich anzumelden
Es erscheint eine fehlermeldung \"Fehler bei der Anmeldung 401 Unauthorized - This account is disabled\"
Ich habe irgendwie den Eindruck, dass hier doch noch eine Verknüpfung zu dem versehentich mit der Relay-Adresse erstellten Account besteht, den ich bei euch eigentlich bereits gelöscht habe.
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Hallo Werner Könnte es vielleicht etwas bringen, wenn ihr den \"deaktivierten\" (eigentlich \"gelöschten\") Dropboxaccount auf den sich \"Anmelden mit Apple\" scheinbar einloggen will wieder reaktiviert und ich dann ZUERST die Verknüpfung von \"Anmelden mit Apple\" zu dem reaktivierten Account lösche und DANN erst diesen reaktivierten Account wieder lösche?
Oder wie kann es denn sein, dass immer noch eine Verknüpfung zu dem gelöschten (laut Meldung \"deaktivierten\") Account besteht? Könnt ihr diese Verknüpfung nicht irgendwie zu meinem richtigen Account umhängen?
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Dropbox Staff
