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Forum Discussion
Dropbox Password no longer syncs with my iMac.
Hello everyone,
I use Dropbox and Dropbox Password for syncing my passwords.
I use Dropbox Password on three devices:
<> Samsung S20 phone
<> Microsoft Surface Pro
<> Apple iMac
However, for the past few weeks, the synchronization with my iMac hasn’t been working.
This means that the passwords I create on my iMac don’t show up on my Surface or my Samsung, and vice versa. However, syncing between my Surface and Samsung works perfectly.
I’m using the Dropbox Password web extension on the Safari browser of my iMac.
Has anyone encountered the same issue?
Thanks for your help!
- Nancy
Dropbox Staff
Thanks for posting on our forum, ctempe!
From what I can see, you’ve uploaded another post about this in our French section of the Community here.
Since we have a dedicated French-speaking team, I’d suggest waiting for their reply in that thread. I’ve also nudged them, so that they may get back to you as soon as possible.
Let me know if you need something else, though, or if you'd like to continue in English instead.
Hello,
Thanks for your reply, but if you have an answer to my problem... in your English section, I would like to receive it instead of waiting for a French answer that may arrive later
Thanks in advance
- Jay
Hi ctempe, are you certain that you're still signed into the same account on the Mac device for the Dropbox Passwords extension?
Did you follow these steps to log in to the extension?
Yes I do...
But fortunately, for a few hours now and after weeks of worries... it's working again.
