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LactInfo F.'s avatar
LactInfo F.
New member | Level 1
10 years ago

Contacter le support DropBox par TELEPHONE

Nous avons vraiment besoin d'appeler le support technique de DropBox et d'avoir quelqu'un au bout du fil, savez-vous comment, ou quel numéro faut-il joindre ? Merci beaucoup, Cordialement.
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Rich
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10 years ago
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L'assistance téléphonique est disponible uniquement à Dropbox pour les clients d'affaires. Tous les autres utilisent le système de tickets, ou vous pouvez poser des questions ici et nous essaierons de vous aider. (Notez que ceci est un forum soutenu d'utilisateur et des questions que nous ne pouvons pas aider avec; comme la facturation, etc.).

Ouvrez votre billet ici: https://www.dropbox.com/support
Suivi de votre billet ici: https://dropbox.zendesk.com

Réponses prennent environ 1 - 3 jours ouvrables avec les utilisateurs Pro obtenir priorité (plus pour les utilisateurs de base).

About Poser une question

Trouvez des réponses dans les conversations démarrées par d'autres utilisateurs. Si vous n'en trouvez aucune, posez une nouvelle question.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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","body@stringLength":"209","rawBody":"

Nous avons vraiment besoin d'appeler le support technique de DropBox et d'avoir quelqu'un au bout du fil, savez-vous comment, ou quel numéro faut-il joindre ?

\n

Merci beaucoup,

\n

Cordialement.

","kudosSumWeight":0,"postTime":"2016-02-10T16:31:15.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:137568_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5905},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Nous avons vraiment besoin d'appeler le support technique de DropBox et d'avoir quelqu'un au bout du fil, savez-vous comment, ou quel numéro faut-il joindre ?

\n

Merci beaucoup,

\n

Cordialement.

"},"Conversation:conversation:137568":{"__typename":"Conversation","id":"conversation:137568","solved":false,"topic":{"__ref":"ForumTopicMessage:message:137568"},"lastPostingActivityTime":"2016-05-18T18:24:39.000-07:00","lastPostTime":"2016-05-18T18:24:39.000-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:137568":{"__typename":"ModerationData","id":"moderation_data:137568","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:137568_1":{"__typename":"Revision","id":"revision:137568_1","lastEditTime":"2016-02-10T16:31:15.000-08:00"},"ForumReplyMessage:message:137569":{"__typename":"ForumReplyMessage","id":"message:137569","conversation":{"__ref":"Conversation:conversation:137568"},"author":{"__ref":"User:user:1850"},"revisionNum":1,"uid":137569,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:102001000"},"subject":"Re: Contacter le support DropBox par TELEPHONE","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:137569"},"parent":{"__ref":"ForumTopicMessage:message:137568"},"body":"

L'assistance téléphonique est disponible uniquement à Dropbox pour les clients d'affaires. Tous les autres utilisent le système de tickets, ou vous pouvez poser des questions ici et nous essaierons de vous aider. (Notez que ceci est un forum soutenu d'utilisateur et des questions que nous ne pouvons pas aider avec; comme la facturation, etc.).

Ouvrez votre billet ici: https://www.dropbox.com/support
Suivi de votre billet ici: https://dropbox.zendesk.com

Réponses prennent environ 1 - 3 jours ouvrables avec les utilisateurs Pro obtenir priorité (plus pour les utilisateurs de base).

","body@stringLength":"859","rawBody":"

L'assistance téléphonique est disponible uniquement à Dropbox pour les clients d'affaires. Tous les autres utilisent le système de tickets, ou vous pouvez poser des questions ici et nous essaierons de vous aider. (Notez que ceci est un forum soutenu d'utilisateur et des questions que nous ne pouvons pas aider avec; comme la facturation, etc.).

Ouvrez votre billet ici: https://www.dropbox.com/support
Suivi de votre billet ici: https://dropbox.zendesk.com

Réponses prennent environ 1 - 3 jours ouvrables avec les utilisateurs Pro obtenir priorité (plus pour les utilisateurs de base).

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