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clientreleases
6 years agoDropbox Staff
Stable Build 81.4.195
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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FuMastaDre
Explorer | Level 3
I'm having a similar crash issue. I have a brand new laptop with windows 10 installed. I just installed dropbox but it keeps crashing in the same way. There is no Antivirus on the laptop yet, also checked the Firewall rule. Tried Uninstalling and re-installing but no luck. Does anyone know if there is a solution for this problem yet?
kgdoura
6 years agoHelpful | Level 6
Thanks for your contribution. I should add that crashing happens "silently", without any error message in return.
Too much bad luck : support team in vacation till Monday plus, zero "Help from the Community" in this forum. I am astonished that nobody has something to recommend.
- kgdoura6 years agoHelpful | Level 6
I have uninstalled it, erased any traces as recommended by "advanced re-install", I reinstalled it using both standard and offline installaters, I narrowed selective sync to some dozens of files to keep the sync light and to test, nothing changed. Dropbox crashes within seconds, restarts itself, crashes again. Frustrating. I have never had such a critical issue in more than 5 years, being a user of Dropbox Pro.
Knowing that Dropbox's support is not 7/7 (which is highly frustrating by the way), I am looking forward for any hints or similar experiences in this Community forum, supposed to bring answers within 4 hours when support service is on weekend vacation.
Some more elements :
- Hours before the crashing issue, my desktop app (same version 8.4.195) was stuck on indexing for at least 5 hours, knowing that I did not change, add or remove large number of files in bulk.
- When I install the latest Beta Build 82.3.133, crashing almost disappear, however, Dropbox is stuck on syncing knowing that selective sync is narrowed to a few dozens of files. My desktop app just says "syncing..." without any single information about the number of files synced so far. It is simply stuck. And I am honestly sick about it. Shall I keep trusting this "productivity" solution ? Two days where I put much energy, in vain, trying everything recommended.Users who experienced the same concern, Moderators, @Walter, I kindly ask you for help. Help from the Community, they said.
Thank you!
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