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clientreleases
8 years agoDropbox Staff
Stable Build 32.4.23
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Windows
Standard Installer
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Meierbaer
Explorer | Level 4
Since Update to 32.xx.xx - i'll get this error .. killing Dropbox with autoupdate and enforcing me to reinstall an older version (30.4.22):
dropbox: loading python
dropbox: initializing interpreter
dropbox: setting program path 'C:\Program Files\Dropbox\Client_32.4.23\Dropbox.exe'
dropbox: setting home path 'C:\Program Files\Dropbox\Client_32.4.23'
dropbox: setting python path 'C:\Program Files\Dropbox\Client_32.4.23;C:\Program Files\Dropbox\Client_32.4.23\python-packages.zip'
dropbox: python initialized
dropbox: running entry point
dropbox: setting args
dropbox: applying overrides
dropbox: running script
dropbox: load extension 'C:\\Program Files\\Dropbox\\Client_32.4.23\\tornado.speedups.pyd'
dropbox: load extension 'C:\\Program Files\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._constant_time.pyd'
dropbox: load extension 'C:\\Program Files\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._openssl.pyd'
dropbox: load extension 'C:\\Program Files\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._padding.pyd'
dropbox: load extension 'C:\\Program Files\\Dropbox\\Client_32.4.23\\winffi.crt.compiled._winffi_crt.pyd'
dropbox: load extension 'C:\\Program Files\\Dropbox\\Client_32.4.23\\psutil._psutil_windows.pyd'
dropbox: load extension 'C:\\Program Files\\Dropbox\\Client_32.4.23\\win32com.shell.shell.pyd'
dropbox: load extension 'C:\\Program Files\\Dropbox\\Client_32.4.23\\winffi.kernel32.compiled._winffi_kernel32.pyd'
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 64, in <module>
File "dropbox\client\aggregation.pyc", line 35, in <module>
File "dropbox\client\ui\sync_engine_ui\recently_changed.pyc", line 24, in <module>
File "dropbox\client\client_shmodel.pyc", line 28, in <module>
File "dropbox\client\util\__init__.pyc", line 96, in <module>
File "dropbox\client\util\win.pyc", line 126, in <module>
File "dropbox\client\constants\__init__.pyc", line 31, in <module>
File "dropbox\client\constants\win.pyc", line 35, in <module>
File "dropbox\win32\internal.pyc", line 347, in get_user_folder_path
File "dropbox\exception\reporting.pyc", line 171, in report_exception
File "dropbox\exception\reporting.pyc", line 186, in _record_and_trace_exception
File "dropbox\client\high_trace.pyc", line 38, in <module>
ImportError: cannot import name AppDataPaths
Looks like it's broken since 30.4.22 - (i tested all other builds - same Error:2) for German 32bit Windows 7 ...
Could someone advice a fix and/or fix the code for the next Dropbox Update, please?
brunomazzanti
8 years agoNew member | Level 2
I am having the same issue:
Spoiler
dropbox: loading python
dropbox: initializing interpreter
dropbox: setting program path 'C:\Program Files (x86)\Dropbox\Client_32.4.23\Dropbox.exe'
dropbox: setting home path 'C:\Program Files (x86)\Dropbox\Client_32.4.23'
dropbox: setting python path 'C:\Program Files (x86)\Dropbox\Client_32.4.23;C:\Program Files (x86)\Dropbox\Client_32.4.23\python-packages.zip'
dropbox: python initialized
dropbox: running entry point
dropbox: setting args
dropbox: applying overrides
dropbox: running script
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\tornado.speedups.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._constant_time.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._openssl.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._padding.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\winffi.crt.compiled._winffi_crt.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\psutil._psutil_windows.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\win32com.shell.shell.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\winffi.kernel32.compiled._winffi_kernel32.pyd'
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 64, in <module>
File "dropbox\client\aggregation.pyc", line 35, in <module>
File "dropbox\client\ui\sync_engine_ui\recently_changed.pyc", line 24, in <module>
File "dropbox\client\client_shmodel.pyc", line 28, in <module>
File "dropbox\client\util\__init__.pyc", line 96, in <module>
File "dropbox\client\util\win.pyc", line 126, in <module>
File "dropbox\client\constants\__init__.pyc", line 31, in <module>
File "dropbox\client\constants\win.pyc", line 35, in <module>
File "dropbox\win32\internal.pyc", line 347, in get_user_folder_path
File "dropbox\exception\reporting.pyc", line 171, in report_exception
File "dropbox\exception\reporting.pyc", line 186, in _record_and_trace_exception
File "dropbox\client\high_trace.pyc", line 38, in <module>
ImportError: cannot import name AppDataPaths
dropbox: initializing interpreter
dropbox: setting program path 'C:\Program Files (x86)\Dropbox\Client_32.4.23\Dropbox.exe'
dropbox: setting home path 'C:\Program Files (x86)\Dropbox\Client_32.4.23'
dropbox: setting python path 'C:\Program Files (x86)\Dropbox\Client_32.4.23;C:\Program Files (x86)\Dropbox\Client_32.4.23\python-packages.zip'
dropbox: python initialized
dropbox: running entry point
dropbox: setting args
dropbox: applying overrides
dropbox: running script
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\tornado.speedups.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._constant_time.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._openssl.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\cryptography.hazmat.bindings._padding.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\winffi.crt.compiled._winffi_crt.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\psutil._psutil_windows.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\win32com.shell.shell.pyd'
dropbox: load extension 'C:\\Program Files (x86)\\Dropbox\\Client_32.4.23\\winffi.kernel32.compiled._winffi_kernel32.pyd'
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 64, in <module>
File "dropbox\client\aggregation.pyc", line 35, in <module>
File "dropbox\client\ui\sync_engine_ui\recently_changed.pyc", line 24, in <module>
File "dropbox\client\client_shmodel.pyc", line 28, in <module>
File "dropbox\client\util\__init__.pyc", line 96, in <module>
File "dropbox\client\util\win.pyc", line 126, in <module>
File "dropbox\client\constants\__init__.pyc", line 31, in <module>
File "dropbox\client\constants\win.pyc", line 35, in <module>
File "dropbox\win32\internal.pyc", line 347, in get_user_folder_path
File "dropbox\exception\reporting.pyc", line 171, in report_exception
File "dropbox\exception\reporting.pyc", line 186, in _record_and_trace_exception
File "dropbox\client\high_trace.pyc", line 38, in <module>
ImportError: cannot import name AppDataPaths
The problem is affecting multiple computers. Suddenly the client stopped working, when trying to re-install I get the above error message. Windows 7 machines. Redirected folders pointing to Dropbox. Tested reverting back to local folders still same issue. Works fine when adding a fresh user.
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