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Forum Discussion

  • ITEasy's avatar
    ITEasy
    Helpful | Level 5

    Hello, after updating to this version, the Dropbox application no longer starts. The problem occurs on several computers with Windows 10 Pro 22h2 without any Dropbox account being logged in. Every time I reinstall the previous version of Dropbox, everything works fine until the automatic update to 179.4.4917 takes place.

    • TCSLTD's avatar
      TCSLTD
      Explorer | Level 4

      I have just spent 2 hours trying to resolve this with my client!

       

      I can confirm that this release causes the app to not open. No GUI at all just the Dropbox service.

       

      I managed to find an older version which helped short term until the update forced itself in and broke the app again. 

       

      Please sort this ASAP.

      • pxl8's avatar
        pxl8
        New member | Level 2

        Same problem here... 😞

    • ITEasy's avatar
      ITEasy
      Helpful | Level 5

      Since 70 hours have already passed since the notification, but Dropbox support has not yet offered any solution, I managed to temporarily solve the problem by installing the beta version 180.3.471, until another stable version appears to fix this problem.

  • ryos's avatar
    ryos
    New member | Level 2

    same problem as the others, dropbox won't start

  • Fabio L.'s avatar
    Fabio L.
    Experienced | Level 12

    Just autoupdated to 179.4.4919 but there's a creepy Beta on the client - I did not opt for the beta releases.

     

  • chaosman01's avatar
    chaosman01
    New member | Level 2

    It seems this version is completly unstable and not working.

    even using the the offiline installer is not solving the problem.

    It will automatically update to this version and crashes.

     

    Please bug fix ASAP

     

    Errors in Event Viewer on W10Pro

     

    CertFindCertificateInStore failed with: (-2146885628) Das Objekt oder die Eigenschaft wurde nicht gefunden.

    Filter Unload failed with: (-2145452013) Der angegebene Filter wurde nicht gefunden.

    Pipe server thread stopped.

     

    Die Beschreibung für die Ereignis-ID "0" aus der Quelle "dbupdate" wurde nicht gefunden. Entweder ist die Komponente, die dieses Ereignis auslöst, nicht auf dem lokalen Computer installiert, oder die Installation ist beschädigt. Sie können die Komponente auf dem lokalen Computer installieren oder reparieren.

    Falls das Ereignis auf einem anderen Computer aufgetreten ist, mussten die Anzeigeinformationen mit dem Ereignis gespeichert werden.

    Die folgenden Informationen wurden mit dem Ereignis gespeichert:

    Service stopped

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Hi all, thanks for your reports on this. 

       

      I just wanted to mention that our team is looking into this and, for now, you can manually reinstall the 178 version of the desktop app without being updated to the 179 version automatically. 

       

      I hope this helps! 

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552 PostsLatest Activity: 6 years ago
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