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clientreleases's avatar
clientreleases
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Stable Build 168.4.4802

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following:   Fixes in this update: Fixed an issue that prevented users from ...
Desktop
Stable build
Phreaze's avatar
Phreaze
Helpful | Level 6

Since automatically updating to this version (I assume because this issue occurred right when this was version was released and I am running 168.4.4802) dropbox is now not syncing. It's stuck on "starting" on the desktop version so isn't saving/syncing anything to the cloud, but locally only. I am running Windows 7 Professional and a paying dropbox customer. I've tried restarting the whole PC. I've tried quitting dropbox and restarting that. The settings say its unlinked (because it is still starting up I imagine) so I can't try logging in and out. Not sure what to do here. Any suggestions?

2LiveDrew's avatar
2LiveDrew
Explorer | Level 4
2 years ago

I am having the same issue on windows 7 pro. If I install the previous version everything works perfectly but then it auto-updates and stops working again. 

  • Phreaze's avatar
    Phreaze
    Helpful | Level 6
    2 years ago
    I contacted tech help and they said it’s because the new build requires windows 8 or higher and there’s no way to stop it from updating. I’m going to have to look for another alternative service as I can’t update my computers to use later versions of Windows as I have specialty equipment/programs that only work with Windows 7 or pro. I wish they had given us a proper heads up about this or atleast give us the option to not update so we can keep the older Dropbox version and continue to use that. If anyone knows how we can turn off auto updating if possible, that would be helpful!
    • dmarchan's avatar
      dmarchan
      Helpful | Level 5
      2 years ago

      I have the same problem as you with Windows 7 and version 168.4.4802 since a few days.

      I completely uninstalled Dropbox on my computer.

      I installed a portable version DropboxPortableAHK (Link https://nionsoftware.com/dbpahk/download)

      Now, it seems to work fine again.

      Just have to add manually DropboxPortableAHK to the startup manager.

      It is my solution to avoid the obsolescence of Dropbox with Windows 7.

       

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