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Dropbox Staff

3 years ago

Beta Build 148.3.4469

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: We're transitioning to using GUIDs to manage the taskbar icon...

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Super User II

3 years ago

clientreleases wrote:

Features in this update:

Michael B.10
Experienced | Level 13
3 years ago
What is the correct way of reporting bugs?

I am using this build on my M1 MacBook Air and my Dropbox folder has been migrated to ~/Library/CloudStorage/Dropbox
All is working OK (after reconfiguring third party apps that sync with Dropbox, to use the new location).

One of these apps is Moneydance which writes transaction details to a syncstore folder on Dropbox.
I have set the folder containing the Moneydance files to "Make available offline" but I keep finding files inside it are online only with a cloud+arrow icon.
- Michael B.10
  Experienced | Level 13
  3 years ago
  Getting message "Couldn't start Dropbox" after reboot.
  
  Message says "Contact Dropbox Support with the following info for help", then a link which gives this in a Textedit file:
  M1 MacBook Air running macOS 12.3.1
  
  bn.BUILD_KEY: Dropbox
  bn.VERSION: 148.3.4469
  bn.constants.WINDOWS_SHELL_EXT_VERSION: 52
  bn.is_frozen: True
  machine_id: 883b0b47-fb95-5df6-8abb-17dae7f4ec70
  pid: 883
  ppid: 1
  uid: 501
  user_info: pwd.struct_passwd(pw_name='michaelb', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='michaelb', pw_dir='/Users/michaelb', pw_shell='/bin/zsh')
  effective_user_info: pwd.struct_passwd(pw_name='michaelb', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='michaelb', pw_dir='/Users/michaelb', pw_shell='/bin/zsh')
  euid: 501
  gid: 20
  egid: 20
  group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'lesleyb'])
  effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'lesleyb'])
  DYLD_LIBRARY_PATH: None
  cwd: '/'
  real_path='/'
  mode=0o40755 uid=0 gid=0
  parent mode=0o40755 uid=0 gid=0
  HOME: '/Users/michaelb'
  appdata: '/Users/michaelb/.dropbox/instance4'
  real_path='/Users/michaelb/.dropbox/instance4'
  mode=0o40700 uid=501 gid=20
  parent mode=0o40755 uid=501 gid=20
  dropbox_path: '/Users/michaelb/Library/CloudStorage/Dropbox'
  real_path='/Users/michaelb/Library/CloudStorage/Dropbox'
  mode=0o40700 uid=501 gid=20
  parent mode=0o40755 uid=501 gid=20
  sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
  real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
  mode=0o100755 uid=501 gid=20
  parent mode=0o40755 uid=501 gid=20
  trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
  real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
  not found
  parent not found
  tempdir: '/var/folders/b2/rhfx9y3s6tbdm28tk6n2pm7w0000gn/T'
  real_path='/private/var/folders/b2/rhfx9y3s6tbdm28tk6n2pm7w0000gn/T'
  mode=0o40700 uid=501 gid=20
  parent mode=0o40755 uid=501 gid=20
  Traceback (most recent call last):
  File "dropbox/client/main.pyc", line 836, in wrapper
  File "dropbox/client/main.pyc", line 6618, in finish_dropbox_boot
  File "dropbox/client/message_queue.pyc", line 311, in _wrapped
  File "dropbox/client/main.pyc", line 6140, in _init_components_for_account
  File "dropbox/client/main.pyc", line 6064, in create_sync_engine
  File "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engine
  File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 252, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 259, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 157, in __init__
  File "dropbox/sync_root/fp_helpers.pyc", line 90, in fp_get_temporary_url
  dropbox.mac.internal.MacError: [Errno 4099] Error Domain=NSCocoaErrorDomain Code=4099 "Error while sending temporaryDirectoryWithCompletionHandler:" UserInfo={NSDebugDescription=Error while sending temporaryDirectoryWithCompletionHandler:, NSUnderlyingError=0x600000cb67c0 {Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.FileProvider was invalidated from this process." UserInfo={NSDebugDescription=The connection to service named com.apple.FileProvider was invalidated from this process.}}}
  - Michael B.10
    Experienced | Level 13
    3 years ago
    After writing the previous post, I launched Dropbox form the apps folder, and it started OK. I had tried this before posting but it hadn't worked.

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