You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Mikey5, sorry to hear you're having issues with this.

     

    If I'm getting this right, it looks like you have some issues when trying to change the password of your Dropbox account. 

     

    Could you try adding "no-reply@dropbox.com" to your email's contacts or address book and repeat these steps to reset your password?

     

    Keep me posted! 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!