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Hi, just to let you know that we receive emails from Dropbox... It means that the account is probably still valid and not deleted but why can't we log in ? Do you think it is a computer set up problem?
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Hello,
We tried both solutions and it does not work. Still the same screen that remains fixed once we have entered our password.
We receive the 6 digit code but get no screen to put it on.
Deborah
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In that case, can we email you, to investigate further?
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