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Forum Discussion

ahles's avatar
ahles
Explorer | Level 3
7 years ago

Is it possible to change about 700 team member's email addresses (tld) at once ?

hi, we have to change about 700 team member's email addresses (only the tld), is it possible to do that at once ? API or something?

  • Jane's avatar
    Jane
    6 years ago
    Hey there (Pazmoto) & everyone else following this thread, I’m pinging you all again with some great news as you can now bulk-import members to your team through a CSV file (i.e. a spreadsheet)!
     

    Bulk member import is a way to use an uploaded CSV file to invite members in bulk through the admin console. This is ideal to use if you’d like to invite a large number of users at one time, or if you’d like to assign the first & last name and add users to groups at the same time as inviting them.

    Please bear in mind there is a 1,000 user limit to the number of email addresses you can invite in bulk at any given time. We also require that the uploaded CSV file be in a specific format, which can be downloaded from the Members page in the admin console.

    In order to get going with that, you'd have to fill in & upload a templatized spreadsheet with each member’s email, first name, last name, and group (or team)
     
    Spoiler
    1. Sign in to dropbox.com with your admin credentials.
    2. Click Admin Console.
    3. Click Members (or navigate here).
    4. Click Invite members.
    5. Click Import CSV file.
    6. Click Download template to fill out the CSV.
    7. Import your filled out CSV.
    8. Click Continue.
    9. Click Send invites.
    Please do let me know on this discussion if you have any questions about this new feature or you experience any issues. Cheers! 
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there ahles - apologies for the tardy response.

    I will have to get back to you soon as I check back with the team on this one.

    In the meantime, could you please let me know if you've heard of our Domain insights and account capture features? Also, have you used our domain verification and invite enforcement or Single Sign-on features? 

    I know it's not exactly the answer you were looking for and I will let you know more as soon as I hear back from the team. 

    Cheers!

    • ahles's avatar
      ahles
      Explorer | Level 3
      Hi Walter, thanks for your reply, yes, I am aware of these features, but they do not fit to our company Thank you! best Ahles
      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        As I’d like to help you out on the matter as much as possible, I’ve reached out to you directly on my end via email ahles, so as to forward your inquiry to a team specialist, who’ll further advise on how you could go about with this matter.
         
        Whenever you have some spare time, please have a look at your inbox & we’ll take it from there. Thanks again for posting us & I’ll be awaiting your next reply!
  • mxoh's avatar
    mxoh
    Collaborator | Level 10

    Hi there, because of a recent change in company domain, as the team admin I have to change the email address associated with Dropbox Business for almost 200 users. Is there any way to bulk change the email address? I know Dropbox has open APIs to do so but I don't have any scripting background so perhaps someone has done this before.

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff

      Hey mxoh, I’ve moved your comment here, in order to point you to Walter’s reply above. Have you had a chance to check these features? 

      Can you let me know how these suggestions work for you? 

      • mxoh's avatar
        mxoh
        Collaborator | Level 10

        Jane None of these features are relevant actually. The problem I face is that I already have almost 200 users under the email domain ___@abc.com that I want to change to ___@def.com. I know how to change Dropbox email address individually but is there a faster way to change all users from the old email domain to the new one? 

  • denconav's avatar
    denconav
    New member | Level 2

    I want to use dropbox with a yahoogroups email account. This is a closed group, so verification emails are not being posted. I cannot verify the account.

    any ideas?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Hey there denconav - I moved your post under this thread as I think it best addresses your concerns. 

      Please take a look above and let me know if you need anything else.

      Cheers!

  • Pazmoto's avatar
    Pazmoto
    New member | Level 2

    So we have to re-invite all our dropbox users under the new email address? I just want to change them to the new address and keep it simple. Doesn't work that way? Thanks.

     

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      Thanks for reaching back out to me to me (@Pazmoto)! If you wish to avoid importing members through a .csv file, you could also change the email of that member by clicking on that member's name ➡️ going into their account tab & clicking on (change) next to the email on the top to an email of your choice. I’ve just mentioned that you can now bulk-import members, so as to choose the option that best suits your needs .
       
      I hope that my tip above is-even slightly- helpful in accomplishing the task at hand & please let me know under this discussion in case you have more questions about it. Wishing you a wonderful March ahead! 

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