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CharlesworthAssociates_LLC's avatar
CharlesworthAssociates_LLC
New member | Level 2
8 months ago

I'm being denied access to one of our Dropbox accounts

I have a DropBox account I use with clients in my medical/legal consulting business.  My husband & I are also a members of a professional photography group that is using DropBox for training sessions...
Account Access
Error Messages
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago
CharlesworthAssociates_LLC wrote:

 I also discovered an old gmail account that was a single-purpose account used over 12 years ago and supposed to have been deactivated.

 

HELP!  Where do I go to get help???

Accounts not used within 12 months are automatically deleted. So the account may still exist but all data in it is wiped.

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