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Forum Discussion
Ethan04
2 years agoNew member | Level 2
Identify Scam Email
This email has been sent from a business email connected to by business. I am looking to check if this in fact a malicious scam email (as we have initiated no such file share) I have followed the sec...
e4je
Explorer | Level 3
At present, we have received a large number of file sharing emails related to Dropbox. The content of the email is for users to share a PDF or Word file, and the file encryption requires the recipient to receive an email verification code before it can be opened. For this type of sharing, when the file is opened, it is phishing information. Since sending such emails in large batches will affect Dropbox's sending reputation, is there any relevant policy that will restrict this type of behavior? If Dropbox cannot restrict this behavior, some companies may block the domain name to alleviate the receipt of phishing emails. Case。
Hannah
7 months agoDropbox Staff
Hey e4je, thanks for bringing this to our attention.
If you received emails with suspicious contents or links for shared files, etc., we suggest forwarding these emails to abuse@dropbox.com.
Don't create and send a copy of the email, just forward it as it is.
You won't receive a response, but our team will know what to do.
Thanks again for reporting this!
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